Itunes trying to burn to wrong drive

I have 2 separate drives. The first is a dvd burner and the second is a cd burner. Itunes has chosen my dvd burner as the drive it wants to burn music to. How do I change it. I have been through all the help and support my little brain can handle. Someone please save the last 2 brain cells I have.

I've tried that but it doesn't give me an option for my second drive. The drive burns with media player and jet audio, so I know it's there and works

Similar Messages

  • ITunes Backup trying to burn to wrong DVD burner

    My MacBook Pro has a built-in DVD writer (which I have not had success using lately) and I also just purchased a Samsung SE-S084D External USB DVD Writer, because of my trouble burning DVDs with the internal drive.
    I've got the Samsung burner connected and when I insert a blank disc, I get the pop-up from the OS that asks if I want to launch Finder, iTunes, etc. I can burn files to the drive from Finder (at 6X) just fine. iTunes however...
    I have iTunes 10.1.1 (4). I go to File | Library | Back Up to Disc... In the window that comes up, it lets me choose one of the two DVD burners:
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    If I set it to the second one (the external drive), then iTunes gets stuck on "Please insert a blank disc...". I've tried ejecting and reinserting the disc, inserting the disc before starting iTunes, etc. Nothing works. Then on a whim I wondered if it was really using the drive that I told it to use. So I tried to do another burn to the EXTERNAL drive and when it said "Please insert a blank disc...", I put a disc in the INTERNAL drive. Voila! The message went away and iTunes proceeded to attempt to burn using the internal drive, which failed in a minute or two (which is the reason why I bought the external DVD writer in the first place!).
    I tried many times and even though I choose "TSSTcorp CDDVDW SE-S084D", iTunes keeps trying to use the internal drive. Then I wondered if iTunes perhaps was displaying the wrong labels for the drives, so I tried to instead selecting "MATSHITA DVD-R UJ-857E", hoping that iTunes would use the external drive. No dice. iTunes still used the internal drive. By the way, the Samsung shipped with the TS00 version of the firmware - I upgraded the firmware to version TS01 (the latest), but that didn't help with my iTunes problem.
    So it seems to me that I have stumbled on a bug where iTunes DVD burning doesn't work properly on a system with multiple DVD writers. In the GUI, it offers a choice of DVD writers, but this seems to have no effect.
    Can anyone verify this?
    I suppose if I get desperate, I could try opening up the MacBook Pro and disconnecting the cable from the internal drive, on the hope that iTunes would then only one see DVD writer and would hopefully not get confused. That's pretty extreme though and I'd rather not open up the computer just to test out a theory.
    Known issue? Can anyone verify this? Any other ideas for a software method for convincing iTunes to use the external DVD writer?
    Thanks in advance!
    -Marc

    I use the console to watch for errors when burning CDs. The console can be found in the utilities directory under applications. I also use the system profiler to see if it reports the second drive seeing the empty disk, however your comment about being able to write playlist info says its seeing it and writing to the usb disk.
    It maybe that iTunes doesn't support the USB DVD drive you have, or try moving to another USB port, preferable a high speed port, usb2. Again watch the console for messages being reported during the burn, buffer under or over runs, or read/write errors.
    For the internal drive issue, either a bad or broken drive. One last thing to check is disk space, make sure it has more than 10% of free space left. If the drive is close to full, it could cause similar issues as you report.
    Good luck

  • Itunes say no burning software or drive found.

    Rab diagnostics but I am not a super computer wiz. Thanks for any help.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Sony Corporation VGC-RC310G
    iTunes 7.3.1.3
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: Iviaspi (1.0.0.0), PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), ULCDRHlp (1.0.1.10), DLACDBHM (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Current user is an administrator.
    Video Display Information:
    NVIDIA GeForce 7600 GT
    Connected Device Information:
    Disk drive, WDC WD3000JS-98PDB0, Bus Type ATA, Bus Address [0,0]
    Disk drive, Apple iPod USB Device, Bus Type USB
    Disk drive, HP psc 2410 USB Device, Bus Type USB
    Disk drive, Sony USB HS-CF USB Device, Bus Type USB
    Disk drive, Sony USB HS-MS USB Device, Bus Type USB
    Disk drive, Sony USB HS-SD MMC USB Device, Bus Type USB
    Disk drive, Sony USB HS-SM/xD USB Device, Bus Type USB
    Disk drive, WD My Book ES USB Device, Bus Type USB
    Disk drive, WD My Book ES USB Device, Bus Type USB
    CD-ROM Drive, MATSHITA BD-MLT SW-5582, Bus Type ATA, Bus Address [0,0]
    CD-ROM Drive, SONY DVD-ROM DDU1615, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: MATSHITA BD-MLT SW-5582, Rev B102
    Media in drive is blank.
    Get drive speed succeeded.
    The drive CDR speeds are: 8 12.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    E: SONY DVD-ROM DDU1615, Rev FFR1
    Drive is empty.
    Force Optical Power Calibration before burn is turned on in the preferences.
    The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive D: MATSHITA BD-MLT SW-5582 on CDR media at speed 12X.

    When I execute the burn mp3 button the screen flashes :disk recording not found...."

  • I-tunes installation error message- trying to put in wrong drive

    I was getting the AVG trojan horse warnings so I quickly deleted i-tunes, assuming (mistakenly, apparently) that AVG had detected a virus.
    I downloaded i-tunes and attempted to re-install, but very early in the process get the message that "drive d is not available"-- which is true, since that drive is my DVD drive, and I usually install programs on drive C with the rest of the system (Windows Vista Ultimate). I realize this might be more of a windows problem than an i-tunes problems, but the windows people have no ideas and the result is the same-- I am without i-tunes. Is there a way to get the installation to take place on one drive or another? I am not being asked for the place of installation, at least not this early in the installation process (very early-- the first response that pops up after starting to install). I tried putting the installation program in drive C (or verified it was already there, more accurately). I right-click the installation file and check properties but cannot find anyplace to change the installation settings.
    Any ideas? Thanks all,
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    Try putting a disk in your DVD drive. That might make D: available and get past that silly error message.

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  • Error Message 4621 when trying to burn a playlist

    I am running Windows XP and Itunes 10.4. I haven't burned a playlist to a CD for about 5 years and the last time I did, there was no problem. I imported one of my purchased CDs into Itunes and all songs play fine. The CD has since been damaged and I was trying to burn the songs onto a CD. I'm using Maxell CD-R discs. After about 30 seconds, I get an error message 4621 saying that my attempt to burn failed. I am using a Dell XPS 400 and my E drive is HL-DT-STDVD+-RWGWA4164B. I haven't updated drivers in a while, but the drives work fine and play the CDs. Does anyone have any suggestions on how to fix this problem?
    Thanks
    Kelly

    I too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
    Jeff Underwood
    <Edited by Moderator>

  • Error message 4850 when trying to burn a playlist to disc

    I have recently upgraded my laptop to a dell E6500, and have downloaded the latest version of itunes. Since I have had this new laptop, and new version of itunes, I have been unable to burn discs from playlists. It starts to write a track, and then i get an error message "4850". Can anyone help me with this? Ive seem some other people saying they have had this problem, but im not v conputer savvy, and dont always understand their technical response
    Thanks

    I too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
    Jeff Underwood
    <Edited by Moderator>

  • Error code (4880) when trying to burn a playlist to disc

    I have never had a problem burning play lists to disc, before installing iTunes 8. I fact up until a few weeks ago burning was a breeze and was really fast. but now every time i try to burn a disc it starts burning the first two tracks and then says disc burning is canceling then ejects the disc and displays the error message: 'unable to burn disc. An unknown error occurred (4880)'
    Has anyone any Ideas on how to solve this problem? It is starting to become very irritating.

    I too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
    Jeff Underwood
    <Edited by Moderator>

  • Remote Disc Can't recognize Blank disc, but it does recognize other discs. I am trying to burn something from my itunes on my mac mini to a blank disc on my windows computer. What could be wrong?

    Remote Disc Can't recognize Blank disc, but it does recognize other discs. I am trying to burn something from my itunes on my mac mini to a blank disc on my windows computer. What could be wrong?
    I can see other discs such as music and stuff so I know I have installed it correctly but how come I can't see the blank disc that I need to burn?

    You can't burn discs remotely, you can only read data discs remotely (i.e. you cannot play movie DVDs either).
    Either copy the files to the remote computer or get an external drive.

  • HT203164 Error trying to burn a CD from an iTunes playlist - files not found on hard drive??

    I have a new computer with Windows 8 Home Premium.  Before the old computer crashed, I had backed up all my iTunes Media in the cloud.  I had also purchased a soundtrack album from the iTunes store and put the songs into a playlist.  All media was matched with the new computer, and the new computer was authorized by me in iTunes, so all my previous media shows up in iTunes on the new computer.  The only symbol next to the song titles in iTunes for all my songs is a picture of a tiny cloud.
    When I play the songs in the playlist from the new computer in iTunes, they all play just fine.  However, when I try to burn a CD with the songs in the playlist, I get this error message (it has no number associated with it):  The song "[name of song]" could not be burned because the file cannot be found on the computer hard drive.  I tried burning CD's from any other playlist but was not able to burn a CD from ANY playlist; I get the same error message no matter what I try to do.  I would really like to be able burn CD's from iTunes, because that's what plays in my car.  Hooking up an iPod in the car does play music, but it is faded and of bad quality (my car is an '05 model).
    Does anyone have any ideas on what is wrong here and how I can fix it so burning CD's in iTunes will again be an option?  I don't burn many CD's but would really like to be able to do so.  The version of iTunes I have is 11, all the iTunes files are updated, and the CD drive is working fine,  I am able to play CD's in iTunes from it and burn other songs to it using another media player.  I am also using top-quality new blank CD's, and when trying to burn a CD from a playlist, I select Audio CD with 2 seconds for the gap between songs, and the album text, then I select Burn.  I've tried selecting other options in turn, but get the same error message.
    Thank you in advance to anyone who can help with this issue - it seems I am the only one having it.

    I actually solved this problem myself.  I discovered, while playing around with the new iTunes, that clicking on PLAYLISTS on the menu bar shows the playlists that I have created on the left side of the window (like the old iTunes used to do by default).  I scrolled down to the playlist I wanted to burn to a CD, right-clicked on it, and a menu came up.  I selected DOWNLOAD....this downloads my playlist songs from the cloud to my computer hard drive.  After that, the little "cloud pictures" next to my songs disappeared, and I was able to burn the CD with no problems.
    I hope this helps someone else....I was quite lost for a while.  Which is amazing, considering how user-friendly most Apple products have historically been.

  • I am trying to burn a CD from a playlist in iTunes. I set everything up, and then when it tries to burn, it cancels the burn right away, and gives me the error code: 4251. What am I doing wrong?

    Okay, so I wanted to burn a CD to play on players in the house. The songs on my playlist are from CDs that I own and imported into my iTunes. Here are the steps I've taken:
    1. I created a playlist
    2. Selected File > Burn Playlist to Disc...
    3. My Burn Settings are as follows: Maximum Possible Speed (I have tried all the other speeds as well with the same result), Audio CD (No gaps between songs), Use Sound Check is selected, Include CD Text is selected (I have also tried unselecting these two options).
    4. Then I clicked Burn
    5. Within a couple of seconds "Cancelling Burn" shows up in the window at the top of the screen, and a box pops up that says: The attempt to burn a disc failed. An unknown error occurred (4251).
    I have tried different CDs, I have changed all the settings in the Burn Settings box, and I get the same result over and over again. I researched the error 4251, and it refers to a problem with importing songs from a CD. This is totally irrelevant since I'm not trying to import, I'm trying to burn. This is a blank CD, and it is a CD-R. These CDs are off a tower I purchased less than a month ago, and have had absolutely no problem burning other things to these CDs. I really don't want to have to re-import these songs to Windows Media Player or another application just so I can burn what I want onto a CD, but this is almost the point I am at.
    iTunes certainly isn't helping me much at this point, and I would appreciate any feedback into what I am possibly doing wrong in trying to create a CD.

    I have Windows 7 on a Dell.  Open and play iTunes in the compatability mode and use Windows XP (service pack 2).  Disregard any messsages to disable the compability mode.  This has worked for me.  I have also reinstalled iTunes and played with burn speeds etc.  These ideas did not work.  Compatability mode works.

  • Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

    Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community,  I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion dv6 Notebook PC
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0043AC7C0368E428
    Current user is not an administrator.
    The current local date and time is 2012-07-24 23:43:08.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.6.3.25 (x64) is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.

    Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
    For example, here's what I get:
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    Acer Aspire X3400
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 003CAD7C0A1258F8
    Current user is not an administrator.
    The current local date and time is 2012-07-26 10:42:53.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is supported.
    Core Media is not supported. (16008)
    Video Display Information
    ATI Technologies Inc., AMD Radeon HD 6570
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: d6a87ba725121aa1240b1ce936c23470
    iPodService 10.6.3.25 (x64) is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: ATAPI DVD A  DH16ABSH, Rev YA12
    Data or MP3 CD in drive.
    Found 1 songs on CD, playing time 255:57 on CDROM media.
    Track 1, start time 00:02:00
    Get drive speed succeeded.
    The drive CDR speeds are:   4.
    The drive CDRW speeds are:   4.

  • I am trying to burn a cd from my itunes playlist but it keeps canceling my burn and says their is an error 4450. What am I doing wrong?

    I am trying to burn a cd from my itunes playlist but it keeps canceling my burn and says their is an error 4450. What am I doing wrong?

    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

  • HT1751 I am trying to backup my iTunes library onto an external hard drive but it won't complete due to 'insufficient privileges for some of the items'. Am I doing something wrong and is there a solution to this problem?

    Hi All,
    I am currently trying to backup my iTunes library onto an external hard drive so that I can copy it onto my new Macbook Pro. I have been following the steps posted on the Apple website however each time I get a dialogue box stating:
    'The operation cannot be completed because you do not have sufficient privileges for some of the items'.
    Is this because I have items that were bought under another persons iTunes account? If so, is there a solution to this problem? Or am I doing something completely wrong?
    Thanks in advance,
    Sbrooks19

    Go through the below forum with similar issue and follow the process mentioned by "Macjack" in the beginning.
    https://discussions.apple.com/thread/4499820

  • I'm trying to burn my audiobooks on CDs.  Got through three books just fine, then my CD/DVD drive "disappeared."  I rebooted and got it back, but iTunes says, even after I un- and re-installed it, that it doesn't have the registries to burn CDs.

    I'm trying to burn my audiobooks on CDs.  Got through three books just fine, then my CD/DVD drive "disappeared."  I rebooted and got it back, but iTunes says, even after I un- and re-installed it, that it doesn't have the registries to burn CDs.  How can I retrieve this capability?  My audiobooks are from Audible.

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

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