ITunes trying to take more money?

I bought some apps without knowing there wasn't any money in my bank I found out when I couldn't use the app store so I went to the bank and deposited the money (20.48) then apple immediately took my money and I thought "okay, I can use the app store" so i went and entered my billing info and then it tried charging me twice! Now the second charge was taken off my bank transactions but I still can't use the app store so I'm wondering if I enter my billing info will I be charged a third time? Has anyone had this problem? Can anyone help me out?

Ok, just had my buddy test his iPad2 on Deutsche Telekom (bought same time i purchased my verizon ipad2), and his does in fact utilize WiFi if it is connected, rather than the cellular network.
I wonder what AT&T's model does.
just another example of the control that Verizon forces on all manufactures (Steve Jobs or not). Apple would have no problem with the carrier configuring the devices this way, to ensure more revenue for the carrier. doesn't hurt Apple at all, and appears to be something they are giving up to the carrier. LAME!!!

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Hi sir and mam! i dont used my credit card to buy games in iTunes why they = take my money in my credit card.now come thousand dollars,what games for 99= .99$?i dont understan your apple store do?its not safety to used credit in = apple store,very dangero

hi sir and mam! i dont used my credit card to buy games in iTunes why they =
take my money in my credit card.now come thousand dollars,what games for 99=
.99$?i dont understan your apple store do?its not safety to used credit in =
apple store,very dangerous

These are user-to-user forums, you are not talking to Apple here. Have you checked the purchase history on your account (Store > View My Account on yoru computer's iTunes), and have you (or anyone who access to your devices) made in-app purchases in apps and/or have you taken out any subscriptions in apps ? If not then you can contact iTunes support via this page and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

ITunes 10 startup takes more than 5 minutes.....

After updating to iTunes 10 I discovered that starting iTunes takes about 5 to 8 minutes...(spinning beachball)
(configuration: MacBook Pro and iTunes-lib on Synology DS107+ NAS)
And don't tell me I am the only one with this situation...there are hundreds of thousands of Syno-Nas's sold in NL...THE PERFORMANCE OF iTunes has ALWAYS been a *****, but now it's really become STOOPID!!!!!!!!!! (start and wait for 8 minutes before you can do anything....with version 9 it was too long (40 seconds+) but now it's RIDICULOUS !!!!!!!!)

I don't typically see a response from Apple in most of the threads I post in / have started in the past. Expecting some magical solution right out of the gate is illogical and just your frustration talking.
For what it's worth, I don't think it's your brand of NAS devices that's causing the issue. I have a QNAP TS-639 and also experience heavy beach balling whenever I open iTunes or add something to it's Library, at this point I'm suspecting a SAMBA issue, which is sad because those are much harder to fix. They'd have to approve a samba fix/update for all macs, not just yours.
Do the synology NAS devices support AFP? Have you tried connecting with that instead?
EDIT: I actually just took my own advice and switched that share over to AFP. Relaunched iTunes and no beachballing, we'll see how it goes.
- D
Message was edited by: Daphoid

How do I get the iTunes Store to take the money out of my gift cards?

I have an iPod and I got iTunes gift cards. I redeemed them and it showed me the available balance. I started making purchases and it did not take it out of my gift cards. How do I fix it?

Searching just on the category in the iTunes Store is most unlikely to throw up your podcast. There are thousands of podcasts out there, and it would be quite impossible to display on one page the entire list for any category. What you see are 'featured' podcasts, chosen by Apple as being special; please see this Tech Note:
http://www.apple.com/itunes/whatson/podcasts/specs.html#getfeatured
Note that there is no way you can influence the selection other than making your podcast really special.

ITunes/App store took more money than it is supposed to

Hi guys,
I have a problem with App store. I purchased an app through App store on my iPhone. It cost 0,89€ and the App store took about 2€ from my bank account. How is that possible ? I've already checked my iTunes ID and purchases.
I would appreciate any help
Thank you
Jake

Hey velmistr jakub,
Thanks for the question. If this was your first purchase with the App Store, or the first purchase after updating your payment information, the additional amount you see may be an authorization hold:
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702?viewlocale=en_US
As with many other merchants, the iTunes Store and Mac App Store places an authorization hold on your payment card account for the approximate amount of any purchase you make. If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
In any case, if you would like to look into this further you can contact our iTunes Store Support by reporting an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Itunes interferes with my other music programs. Tries to take over so I won't use itunes. Any solution.

I prefer Windows Media Player to rip and sync. Every time I try to do something with Windows MP, iTunes pops up and interupts my process. I had to uninstall iTunes due to this. Is there a solution so I can have both programs without iTunes trying to take over? iTunes couldn't sync my CD's to my MP3 player so I can't use it for that.

Sounded like a good solution; however, I have been unable to re-download iTunes. I get the message "Installer encountered errors before iTunes could be configured." Tried three times. It had successfully installed before. Perhaps it won't install if you don't choose it to be default?

Why Do I Have to PAY MORE MONEY?!?!?!?!? For The "Mobile Hot Spot"??

If I am ALREADY paying for an UNLIMITED access plan, why are they trying to extort more money from me?? Does it REALLY matter what device the data is being transferred to (Incredible/laptop)?? I guess UNLIMITED really DOES have it's LIMITS.... Is there a crrier that provides for this service free of charge or INCLUDES IT in their UNLIMITED plan?!?!?!?

T-Mobile doesn't allow tethering it's within the ToS you sign when you go with them. Carriers in Europe also charges for tethering. You want to add more devices to use up bandwidth you gotta pay for it. Internet bandwidth isn't free, but the content is.
Virgin Mobile: This is what you have to add to your mobile web plan if you want to tether. This does not include mobile web for your mobile device. You can tether with your devices just like T-Mobile, but if you get caught THEY have the right to terminate your contract or service and charge you the ETF.
Broadband2Go
Broadband2Go Plans
You may purchase a Broadband2Go data plan necessary to access the Internet from your laptop personal computer in the following data allocations ("Broadband2Go Plans"):
$10.00 for 100 megabytes ("MB")
$40.00 per month for unlimited mobile Internet (but not unlimited downloaded content)
When you purchase the $10.00 Broadband2Go Plan, your data usage will be deducted from the available data allocation. Unused data expire 10 days from the date the Broadband2Go Plan was activated on your account. If you use your allocation of data before the end of the data expiration date, you must purchase an additional Broadband2Go Plan to use the Broadband2Go service.
With the $40.00 Broadband2Go Plan, your monthly charge is due on the monthly payment date of your $40.00 Broadband2Go Plan. Your monthly payment date is based on the day of the month that you activate your $40.00 BroadBand2Go Plan, switch from another Broadband2Go Plan to the $40.00 Broadband2Go Plan, or restart the $40.00 Broadband2Go Plan. If you do not pay your monthly charge on your payment date, you will no longer have access to the Broadband2Go service, regardless of the balance in your account. When you next pay your monthly charge, you will receive the data allocation associated with that monthly plan. If you fail to pay your monthly charge when due, your payment date will be reset based on the day you successfully pay your monthly charge.
Most carriers will give you unlimited, but if you hit a certain point they'll throttle you down, but you still can use the internet. To even use 5G's a month is very hard to do unless you stream a lot of content.

HT204266 Hi I have. Money in iTunes I redeemed a card. When I try to buy a film it tries to take money from my credit card not iTunes credit. Why?

Hi
I have redeemed an iTunes card and it shows £15 credit. I want to buy a film but it keeps trying to take money from my credit card not credit in iTunes
WHY? Help please

If the film is more than 15 pounds, then it has to take the remainder from your cc.

Billing - iTunes doesn't try and take the money from my a/c. It takes me to the generic support home page instead.

I had a problem with my bank account going overdrawn a few weeks ago (caused by a 3rd party taking money from my a/c and putting it overdrawn). An amount of $1.06 is showing as owed on my iTunes billing. There is money in my bank account now. When I try to download an update or a free app I get redirected to update my billing info. My debit card is the same number as before, the only difference is there is money in the acccout now. For some reason when I update my billing info using the same card number instead of Apple trying to take the $1.06 out of my account it directs me to the iTunes support home page which shows all the differnt countries flags.
From what I can see there are no answers to my specific problem in the forums and as far as I know Apple doesn't offer a human being to talk with to get it sorted.
Does anybody have any ideas how I could resolve this? I'm very frustrated with it that's for sure.

If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But as far as I know debit cards are no longer accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined

My ipod is showing ont he desktop of my mac but not in the itunes side bar very annoying and itunes do not support me here in saudi arabia but happy to take my money for products

My 120gb ipod will not synch with my itunes just keeps appearing on the desktop gett ing very frustrated as i cannot get any assistance from itunes as i am currently working and living in saudi arabia. Tried to pay for this on one off support but funny enough they will not call me here. They are happy to take my money but not offer any support to me I have 4 ipods 2 i phones a mac and various other apple items this is annoying seems to be a recurring problem for people but looking through forums cannot find a solution

When you connect the iPod to the Mac, what do you see on the iPod screen?
Is there any message from iTunes?
Check and enable that the iTunes Alert is not switch off.
refer to this Apple support article on alert switch.
http://support.apple.com/kb/HT2527?viewlocale=en_US
Have a nice day!

I am trying to import songs from a CD but it takes more than 15 minutes per song. What should I check?

I am trying to import songs from a CD but it takes more than 15 minutes per song. What should I check?

Do you have error correction turned on? (iTunes preferences - General - Import settings.) If so, it will take much longer to copy audio CD's.

I bought a £15 itunes card to download some music on to my iphone but it wont take any money off it and keeps asking for my card details,

This is the first time i have brought an itunes voucher to use on my iphone, i have been able to redeem it and it shows up on my account but it wont take any money off it and it just keeps asking for my apple id all over agin and for my card details....... slowly loosing the will to live and all the help websites just use all these terms i dont understand, Any help will be much appreciated!!! Thanks

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I have been trying to upload more music to my iphone 3gs but whenever i try to even click on the artist or name buttons in itune they dont get highlighted or anything all i can do is play music from my phone through itunes ...

i have been trying to upload more music to my iphone 3gs but whenever i try to even click on the artist or name buttons in itunes they dont get highlighted or anything all i can do is play music from my phone through itunes ... if you know of anything i have done wrong plz tell me how to fix (besides restore)

Success!! There truly is a light at the end of the tunnel. Apple support really did come through and I am successfully back into my account. Ready to purchase more music. I followed the instructions, with patience I thought I lost, submitted my problem, someone emailed me back within two days and all is now perfect. Thanks again Apple.
To all the frustrated users out there, don't lose hope!!!

I'm trying to give BT more money, but the "system"...

I'm losing my mind here.
I have recently became aware of BT's decision to remove usage restrictions during peak hours for certain types of traffic (e.g. Peer to peer). As an existing Infinity customer ("BT Infinity Option 2") I would like to get rid of these usage restrictions as they're the only part of my current service that I find frustrating.
So my plan, as a (once) happy BT customer, was to recontract to "Unlimited BT Infinity 2" and by doing so extend my stay with BT by at least 6 months (my current contract expires in April).
This is where the fun starts...
My first attempt to upgrade was through the website. It was on MyBT that I discovered the newer packages and attempted to upgrade immediately, however towards the end of the process the website gave me an error message of 'service unavailable'.
I assumed the website was broken and so rang the customer options team, who promptly informed me that I was on the best possible package and it was completely unlimited. As I hadn't tested any P2P applications since finding out about the change in usage restrictions (I didn't realise at the time that they had been introduced in February) I gave them the benefit of the doubt.
Unsurprisingly, the next time I tried to use a P2P based application during peak hours the throttling was still evident. After doing more research on the subject it was clear that my current package would still have the same usage restrictions it had always had and that I clearly needed to upgrade. Armed with more specific product names, I tried to ring BT again...
This time I resisted the "But you're already on the best package" speech and tried to explain the difference between a download limit and traffic shaping - by the way, I find it annoying that not one of the sales team (all of whom work for a major internet service provider) I spoke to seemed to understand the difference. Eventually I was transferred to the technical department, which was useful in this case as I could check once and for all if the usage restriction was still active on my line, 30 minutes of language-barrier-awkwardness later we decided it clearly was. At this point, the lady informed me that she had put notes on my account and that I was to contact the options team the following day for further advice.
I did just that. After explaining the difference between download/traffic restrictions the sales advisor, after consultation with his manager, informed me that I would be unable to recontract until my current contract expired. This didn't make any sense to me and I proceeded to send a complaint email to BT asking why they were so against me giving the company more money and to get in contact with me to resolve the issue.
They contacted me today. And, as you can probably tell by the tone and length of this rant, they didn't resolve the issue. After the usual back and forth about download vs traffic restrictions the lady informed me in no uncertain terms that there was nothing they could do as the system would simply not allow me to get Unlimited BT Infinity 2. This seems bizarre to me as all the availability checks I have run clearly list the following:
- BT Infinity 1
- Unlimited BT Infinity 1
- Unlimited BT Infinity 2
The "system" at BT clearly has the final word. I find it very difficult, however, to believe that the reason I cannot get the service is because it is not available in my area. Removing P2P restrictions doesn't seem like it would require any major hardware changes so I believe that the "system" is simply blocking my ability to get rid of the P2P restriction as I am an existing customer.
If it is available for new customers in my area, then it is an insult to us all that BT can put the following on their website:
Some Internet service providers put restrictions on certain types of Internet traffic or limit how much you can download or upload which means at peak times of day, customers may experience slower speeds.
We don't think that's a good enough experience for BT customers so we have made all of our unlimited products 'Totally Unlimited'.
Does anybody know if there is any truth to the 'unavailable' story? Is the availability checker on the BT website broken? Has anyone had similar issues trying to recontract? Is Sky broadband any good...?
Sorry for the rant... If you got this far, thank you for reading!
Solved!
Go to Solution.

I have asked a moderator to provide assistance, they will post an invite on this thread.
Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

HT1725 I can no longer download music from itunes store. Happened when I was Downloading from songs dragged from itunes store to a playlist. I tried to downloaad more than one at a time. The download stopped. Now I can not download at all.

I can no longer download music from itunes store. It happened when I was trying to download songs dragged into a playlist. I tried to download more than one at a time. It stopped. Now I cant download at all. Even rebooted my machine.

OK thanks I will try that. I just don't understand why I still can't download new videos as I've deleted the software I installed and I've changed my camera settings back to what they were before when I could download into iPhoto. I perhaps should have mentioned it's iPhoto '08 version 7.1.5. Is there any way of putting iPhoto back as the "default download and view" programme?
It could be as simple as longer (larger) videos - iPhoto does not always handle larger video files well
Is there any way of putting iPhoto back as the "default download and view" programme?
iPhoto is not a download and view program - it is a photo management database program that imports photos - Image Capture is a download program - Preview is a view program
The default program to download your photos is set in the preference panel of either iPhoto or image capture
LN

ITunes trying to take more money?

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