Itunes tv shows sd version no longer included

Several tv show I downloaded quite a while ago originally came with both an SD and a HD version with purchase.  At the time, I didn't know how to only purchase the SD version, so I ended up downloading both but then deleting the HD one.  But apparently after the last itunes update, some of these videos only allow you the HD version (since that is what I actually paid for), which is causing me to get errors in my library.  I am still able to play them, but there is an exclaimation point next to them and my other bar on my ipad is almost 1GB, most likely because of the errors.  I tried to find an email to contact itunes support, but was unable to find it.  Does anyone know the itunes support email?  I want to see if they can arrange a redownload for the SD versions of the videos only (I don't care about getting my money back, I just want the SD versions only so that the error message will go away).  I already tried using the cloud to download, but neither download version show up.  Help!

Hi, just follow the steps above, it should bring it back. Alternatively, after installing this version and rebooting your PC sometime solves this problem.
Good luck

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