ITunes U Activation Link - Forbidden

Hello,
We've been accepted to have an iTunes U account. I received the welcome email with the activation email earlier this month (4th Sept). However, when I click on the link:
https://deimos.apple.com/WebObjects/Core.woa/Activate/mydomain/
I get a "Forbidden - you do not have permission to access this document on this server".
I initially put this down to possible firewall issues on my works computers. I'm now trying from home and I'm getting the same message.
When I try and visit the other link in the email to access iTunes U as an administrator I get the following message: " We could not complete your iTunes Store request. The requested resource was not found. There was an error in the iTunes Store. Please try again later."
Is there a time limit between receiving the welcome message and activating the account?
Has anybody else recently had these messages and if so how did you proceed?
Many Thanks,
James

Hi Duncan,
Many thanks for your reply, is it safe to go ahead and post my domain here?
Many Thanks,
James

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ITunes U Activation Link - Forbidden

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