ITunes U Site Manager log in error

Hello,
Some contributors to Public iTunes U courses/collections in our institution cannot sign in to the iTunes U Site Manager for the last couple of days:
https://sitemanager.itunes.apple.com/WebObjects/DZStudio.woa/wa/SignIn
They get this message: "We're sorry, iTunes Site Manager encountered an error"
We all use iMac or Macbook Pros.
As an iTunes U admin, however, I can log in without any problems.
Has anyone else encountered this problem. Does anyone know what is going on here?
I plan to send iTunes U Support an email about this issue as well.
Thanks.
Q. Wang
https://itunes.apple.com/us/institution/harrisburg-area-community/id424622079

You are welcome, WonderProfessor.
Updating iTunes may not be the reason at all. It could very well be the Support Team has fixed the problem, which i think is the case.
Also, I learned i should report EACH problem to iTunes U Support Team using its Report Form:
https://ssl.apple.com/support/itunes-u/public-site-manager/contact.html
I used the Report Form a couple of months ago to report a different problem. One tech support person responsded and I have been emailing to that individual via email about a few more issues since then. This, however, is NOT a good practice. Reporting each problem using the report form will help the iTunes Support Team to prioritize the work based on urgency.
Anyway, I am releaved it is working now. Thank you. And thanks to the iTunes U Support Team and iTunes U Editors.
Q. Wang

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Why does iTunes U site manager log me out when returning to collection manager?

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You are welcome, WonderProfessor.
Updating iTunes may not be the reason at all. It could very well be the Support Team has fixed the problem, which i think is the case.
Also, I learned i should report EACH problem to iTunes U Support Team using its Report Form:
https://ssl.apple.com/support/itunes-u/public-site-manager/contact.html
I used the Report Form a couple of months ago to report a different problem. One tech support person responsded and I have been emailing to that individual via email about a few more issues since then. This, however, is NOT a good practice. Reporting each problem using the report form will help the iTunes Support Team to prioritize the work based on urgency.
Anyway, I am releaved it is working now. Thank you. And thanks to the iTunes U Support Team and iTunes U Editors.
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You are welcome, WonderProfessor.
Updating iTunes may not be the reason at all. It could very well be the Support Team has fixed the problem, which i think is the case.
Also, I learned i should report EACH problem to iTunes U Support Team using its Report Form:
https://ssl.apple.com/support/itunes-u/public-site-manager/contact.html
I used the Report Form a couple of months ago to report a different problem. One tech support person responsded and I have been emailing to that individual via email about a few more issues since then. This, however, is NOT a good practice. Reporting each problem using the report form will help the iTunes Support Team to prioritize the work based on urgency.
Anyway, I am releaved it is working now. Thank you. And thanks to the iTunes U Support Team and iTunes U Editors.
Q. Wang

I cannot Publish my site after using the Publish Public Site Manager. An error, with no explanation is returned.

The problem we’re having has to do with transitioning our existing Easter I Tunes U site over to an iTunes U Public site as the instructions below tell us to do.
-          I can access the itunes U Public Site Manager fine with my ID.
-          I was able to make some changes to our existing site to get it ready for publishing it to the iTunes U public site format.
-          I can preview our existing site as a new Public Site fine from within the Public Site Manager application.
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Nick
From: Jay McSweeney [mailto:[email protected]]
Sent: Monday, October 10, 2011 9:07 PM
To: Messina, Nicholas A. (Media Services)
Subject: Re: iTunes U
Nick
Here are the answers
Eastern CT State University is no longer in the iTunes U directory .    r
The have not migrated their site to iTunes U Public Site Manager. Starting June 2010 we notified all iTunes U site administrators for any site in the iTunes store that they would need to migrate their existing site to iTunes U Public Site Manager in the future. In Feb. 2011 we notified them that the deadline for migration would be April 2011 and that if they had not migrated their site would no longer appear on the list.
For Eastern CT State University to return to the list, they just need to transition over to an iTunes U Public Site Manager based site. Information on how to do so can be found here -http://deimos.apple.com/rsrc/doc/UsingiTunesUPublicSiteManager/CommonQuestions/c hapter_14_section_2.html#//apple_ref/doc/uid/iTUPSM-CH5-SW2

Nick Good ?uestion!
I am the New Admin for The University of New Orleans, and after reading the response to your initial question I think we fall into the category of needing to migrate to Public site manager. But looking at the tutorial which is mainly text, I cannot follow the instructions. Do you have a screen shot of what step two because I cannot find the " iTunes U Public Site Manager in the Tools area."
Thank you!
Message was edited by: LimonNoire

One of the instructors within our institution submitted their course for publishing. I, as the site administrator, have not received an email requesting the course be published and it hasn't appeared in our iTunes U site manager courses either. Any clues.

We are new to iTunes U and all of our teaching staff are generating courses for our school.
We have successfully published one course publicly.
One of our teachers submitted a course on 24 January. I, as site manager/amdinistrator have not yet received an email requesting that the course be published. We've double checked everything and there are no errors that we can find at our end.
Does anyone have any clues on how we can rectify this? The submit course option has now disappeared so she cannot resubmit.
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Hi and Welcome to the Forums!
Sorry for the delay replying...while your post is a bit old now, it still deserves a response.
First -- these forums are not a formal channel for support from RIM. Rather, they are user-to-user support forums where users help other users. As such, it is unlikely that RIM will see and respond to your inquiry.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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You are welcome, WonderProfessor.
Updating iTunes may not be the reason at all. It could very well be the Support Team has fixed the problem, which i think is the case.
Also, I learned i should report EACH problem to iTunes U Support Team using its Report Form:
https://ssl.apple.com/support/itunes-u/public-site-manager/contact.html
I used the Report Form a couple of months ago to report a different problem. One tech support person responsded and I have been emailing to that individual via email about a few more issues since then. This, however, is NOT a good practice. Reporting each problem using the report form will help the iTunes Support Team to prioritize the work based on urgency.
Anyway, I am releaved it is working now. Thank you. And thanks to the iTunes U Support Team and iTunes U Editors.
Q. Wang

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