ITunes U - Unable to delete tracks

I noticed yesterday that I am unable to delete tracks from our public Emory iTunes U site. I go to "upload and manage files", check the two desired deletions, choose "delete files", ok and nothing happens. Similarly, in our private, authenticated site, some tracks are uploading twice and when I go to delete the duplicate, both are deleted.

Before deleting duplicate tracks, do Get Info and look at Summary for both songs. Check the file path to determine if both library entries share the same or different files. .../song.mp3 and .../song 1.mp3 would indicate TWO files (in the same folder) and it would be safe to delete the song from the library and delete the file.
Sometime two library entries share the same file. In this case only delete the song from the library, do not delete the file.
I've never worked with a public library like you're describing. Maybe your account does not have sufficient privileges to delete songs?
Tracy

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