ITunes U won't open on just one computer
Hello Everyone,
My department is in the process of getting iTunes U up and running for our college. So far we have been successful in creating our credentials. However, I am encountering a situation that has left me puzzled. When I go to our schools' webpage, use my NetID and password to login to our iTunes U, my internet browser (Firefox) loads and launches iTunes as it's supposed to, but just goes to the store's main page.
When I go through this process on any other computer (also running XP) it actually opens our schools iTunes U page. I am able to access our iTunes U site on every computer on campus except the one in my office (the one I need of course). I uninstalled and reinstalled the most current version of iTunes, version 8.1.1.10, but to no avail. Is there a simple setting I need to check? Why won't it go to our iTunes U site on just this one computer?
I look forward to your assistance.
Thanks,
Nichole MacInnes
Roane State Community College
Hi BabsB123,
Thanks for using Apple Support Communities. I would first try closing all apps and resetting your iPad to see if that helps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you try this and it is still not working, please reply with any additional information such as exact error messages or strange behavior specifics you're seeing
Cheers,
- Ari
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