ITunes unable to import music CD's

I am having a lot of trouble with iTunes 7.0.2 importing songs from CD's. I am not sure if this is an iTunes problem or a disk reader problem, but I suspect iTunes because:
1- it never happened with earlier versions of iTunes
2- I can read data CD's with no problem
3- I can play DVD's, including movie DVD's with no problem.
The problem occurs as follows: after a few minutes of song importing, the CD driver suddenly starts a pattern of running and stopping in short bursts. The drive gets very hot. iTunes is locked down and can't "Quit" or eject the CD. "Force Quit" will not shut down iTunes. The only solution is to pull the power.
Can Apple provide a patch or a new version of iTunes to solve this?
MacBook Pro   Mac OS X (10.4)   Dual Intel core processors

MerlynsDragon,
I would like to get some more information to help with isolating the issue.
Is this issue happening under Windows XP or Mac OS X?
If happening under Mac OS X, you may want to try the Using iTunes for Mac section.
If it is Windows, is it through Boot Camp or Parallels?

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