ITUNES - UNABLE TO UPDATE SOFTWARE - Source media damaged.

Hi!!
I keep trying to update the new software for my MacAir - but each time I attept to it has this error message:
The spurce media you are installing from is damaged. Try installing from a different copy or source media or contact manufacturer.
My Iphone will not connect to it, and i have tried uninstalling itunes and reinstalling but no luck.
Any ideas??

additional info
firewall and antivirus is not blocking access to gs.apple.com on port 443 and i did not used my computer at some time in the past to hack or jailbreak some iOS device . I have also tried editing the hosts file and delete any lines that contain gs.apple.com......
Trying everything but getting no where.......frustrated

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I am unable to update software or backup my devices. Apple techs unable to resolve the issue after hours of phone support over the course of several months.

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Hi there
Sorry for hijacking your thread as put by Dahveed. However I have resolved my issue so I thought I'll share it with the rest of you.
I checked for the error 3194 in youtube and I found some good videos that tell you how to resolve the problem. The issue I was facing was the actually (I know because I have resolved it now) the communication between my computer and apple server which can be fixed as following (if you are using windows):
There is file in following directory:
C:\Windows/system32/drivers/etc/hosts
The file normally has no extension and it is in file format. You need to open it and make sure that every line that has apple server id starts with "#". In my case one of the line started directly with the ip address and then gs.apple.com.
Perform your restore/update after that and hopefully it should be resolved (mine did).
Cheers

All devices unable to update software or download new

4 iPads (1 & 2), 1 iPod touch and 1 iPhone
All were upgraded (well, except iPad 1) to iOS 6.1.2

ok, it wasn't formed as a question, but I was asking:
Is AppleStore/iTunes store operating normally
If so, why are ALL of my devices unable to update software.. (assume this needs more information)
This started 3 days ago now, and I thought "if AppleStore is down, this will be newsworthy" but I didn't see anything on the news.. so I posted here.
So are there any diagnostics one could run to check whether this is a fault in my network - due to some particular reason.. specifically with the AppleStore?
One user (my daughter) was able to download and watch episodes on her AppleTV.. my son tried using GPRS to update his device but experienced the same "block".. Several devices are trying to update software in the house.
I've reset the network (router to ISP) but all my other activities are running normally, including on these devices.
Google Earth is refreshing maps, (in fact, Apple Maps is refreshing maps).. so seemingly everything is normal.. until I ask to update a program or download one.

ITunes and iPod updated software is impossible to download

I download stuff all the time, but I have not been able to download any recent itunes or ipod updated software since december 2005.
Of course, Apple provides no easy contact info just this useless message board.
There is nothing wrong with my cable modem. There is something wrong with the apple servers. overloaded or something.
Count me as fed up 2.
toshiba laptop pentium 4 Windows XP

If you go to apple.com, you'll find a Contact Us link at the bottom of the page. I have a copy of iTunes for Windows downloading now for a friend who has a slower connection than mine so the server seems to be fine.

Unable to update software or upload pics from SD card-how do I remove files from startup disk? Please help!

Unable to update software or upload pics from SD card-how do I remove files from startup disk? Please help!

Hello Smile_333
The article below will assist with finding things and help increase the hard drive space for your computer. The best way is to have an external hard drive to copy things to if you do not want to delete and loose things.
OS X Mountain Lion: Increase disk space
http://support.apple.com/kb/PH10677
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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I am unable to update software of my phone xperia z 1 on mac.

One post its more than enough, do you have a firewall or antivirus that might be blocking bridge? I have the Xperia Z1 and Z and they connect fine
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Installing iTunes failed - Source Media Damage

I'm trying to instal itunes 9.2.1 the disk image can't be verified(?)
I clicked on the iTunes9.2.1.dmg icon and it cam up with installation as usual, however after partially downloading get the following message;
"The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement". This was when downloading from Apple.
How can I rectify this?

I have tried doing so, however keep encountering the same problem. It's now doing it for all things I download.

Source media damaged... what should I do?

I did a software update recently and since then everytime I try to open Skype, iTunes or Quicktime I get a message saying it requires Quicktime 7.5.5 or later to run. I have tried doing the software update for Quicktime again and it says the source media is damaged. I have also tried downloading the most recent version of Quicktime (I think... 769) and once again this says the source media is damaged.
What should I do?
A while back I stupidly managed to delet my DVD Player too and ever since have not been able to re-install this either.
Does anyone have any suggestions? Its hard not having music or video! My mac is all work and no play right now =(

Welcome to the forums!
Run the 10.5.8 combo updater again, but not via Software Update, then repair permissions.
Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate

POSSIBLE WORKAROUND - Install Failed Source Media Damaged DVD Error

ok i've been trying every trick i know to get leopard installed. there must be some issue with the manufacture of these dual-layer dvd's. well i think i have a solution.
boot using the leopard dvd. go through the steps to prepare to install. when you see the "customize" button, select it and UNCHECK all options. essential system software will be grayed out and the only remaining item.
then install.
Q: what does this do?
A: on the off-chance that the "damage" is on the part of the disc where those options are, you will at least finish a basic install and get your mac booting the new OS. THEN you can insert your 10.5 dvd and run the "optional installs," adding languages, printer drivers, x11, etc.
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A: i was able to use disk utility to create a cd/dvd master of leopard without any of these "media damaged" errors. i reasoned, that if disk utility can create an error free disk image, then the media really isn't damaged. so try creating a cd/dvd master of your leopard disc, then mount it and install your options from there. you don't need to be booted off the DVD to install the options.
i just heard my iMac restart, so my strategy worked for me! let me know how you all fare. my guess is that Apple doesn't have a good answer for why this is happening yet. at best, they'll need to discover the problem and solve it, create a new golden master, re-manufacture the discs and send out replacements... which could take weeks.
good luck!

Welcome to the forums!
Run the 10.5.8 combo updater again, but not via Software Update, then repair permissions.
Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate

Problem with iTunes and/or updater software??

I just bought a brand new 30gig iPod video. I followed apple's "instructions" and installed iTunes and the iPod software off of the included cd. I then connected my iPod and it charged but itunes never recognized it. Windows can find it (it appears as an external disk drive in my computer and iPod in other places) but iTunes doesn't recognize it at all. I have tried resetting the iPod, uninstalling and reinstalling iTunes/ipod software using the install cd, i have tried downloading the latest software from apples website and installing it that way, I have tried everything but restoring the ipod because the updater software won't even work. every time I try to use it, it just says "Service Error". I really have no idea what to do. The iPod seems to work fine, it turns on, turns off, windows seems to recognize it, but iTunes won't recognize the iPod and the iPod updater software doesn't seem to work at all. The last thing I am going to try is wiping my computer harddrive (it needs it for other reasons, not just this iPod problem) and starting completely fresh with nothing or very little installed besides iTunes and the iPod software.

The article posted in the first response is a great place to start. If that doesn't work, try these out as well:
http://docs.info.apple.com/article.html?artnum=61711
http://docs.info.apple.com/article.html?artnum=93764
Best wishes,
CG

Brand new BB playbook -Unable to update software

Need help!
I just got my PB today. I have followed all the setup steps until software update. I kept getting "Unable to download software update." I have perfectly fine WIFI connection at home. I even tried put it next to the router.
The current OS version is 1.0.0.1439, and trying to download version 1.0.3.1868
I have retried many times and couldn't do anything other than "Restart", "Retry" and "Turn Off"
This Software Update step should have a skip button instead of trying to update as unless the update is complete you just cant use the device...its quite frustrating.

Raji,
Can you change your router settings from secure mode to OPEN. This will only be a temporary change. Go into your computer settings for Wireless Network, click on Properties and somewhere there you may have a Security Setting such as WPA which can be changed to OPEN. Once set to open, try the download. Try it and report back.

HT6146 Unable to update Software Update to iOS6.1.6

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If your PC cant detect your iphone, please read this: http://support.apple.com/kb/ts1538
This should fix your connectivity problem.
As for the restore problem, after itunes recognizes your device, do the following:
http://support.apple.com/kb/ht1414
Hope I helped.
Donnie.

Nokia95 unable to update software

i try to update software my current version arev21.0.0.16
rm159 i download updated nokia suite and when i update software its show error message.. un able to update softwre critical error, missing files please reinstall software i delete both suite and update soft but not resolve ?

So did you re-install PC suite and NSU?
Grayburn @ www.nokiausers.net & www.dailymobile.se....come say Hello!!!
If you appreciate ANY help from a member,then show it by clicking on the Blue Star button, cheers

Unable to update software on iphone 4 and now cannot even turn my phone on

Got most of the way though updating then came up with error 6, but I have tried all options given to rectify and still not working, now my phone will not even turn on.

Hello moronic,
After reviewing your post, I have located an article that can help with device errors. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iOS: Not responding or does not turn on
Symptoms
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of these symptoms:
Does not return to the Home screen after you press the Home button
Does not wake from sleep after you press the Sleep/Wake button
Does not turn on (or power on) when you press any button
Does not start up past Apple logo
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Unable to update software 4.3.5 server timed out?

When I attempt to update my iphone with new software update 4.3.5 on itunes, system will attempt to download and after at least an hour it states "There was a problem downloading the software for the iphone. Network connection timed out. Make sure your network settings are correct and network connection is active or try again later". There is no problem with the connection - my internet is clearly connected throughout the process; I have tried again at least 5 or 6 times; I even uninstalled itunes and reinstalled - so no problem with itunes and I know its the latest version. Never had any trouble updating before - any suggestions??

This is asked and answered often.
Disable your firewall/security software and try again.

ITUNES - UNABLE TO UPDATE SOFTWARE - Source media damaged.

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