ITunes unable to work. Problem Event Name: BEX
Hi all,
I'm unable to open my iTunes ever since today, it was working well yesterday. What happened was that i was charging my iTouch on my laptop and I was prompted by iTunes to get the latest version. So as I was downloading the latest version as well as charging my iTouch, the iTunes suddenly closed by itself. And from then on, I was unable to sync my iTouch or open my iTunes.
Please help me out! ):
Melvyn
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2
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I can't install netbeans 8 on my windows 7 ultimate 32 bit. Please help me.. This is the error message :
Java Platform SE binary has stopped working
Problem signature:
Problem Event Name: BEX
Application Name: java.exe
Application Version: 8.0.5.13
Application Timestamp: 53280287
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt1. I had similar problem and upgrade of BIOS has helped.
2. Try Oracle support forum if 1 does not help.
Rgds
Milos -
Firefox has stopped working Problem Event Name: BEX
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/934592]]</blockquote>
hi my firefox internet wont start up, when i try a fire fox has stopped working panel comes upThe following comes up in my microsoft windows fire fox has stopped working panel, please help me out im not awesome at using computers but can follow directions, thanks
Problem signature:
Problem Event Name: BEX
Application Name: firefox.exe
Application Version: 14.0.1.4577
Application Timestamp: 5000b729
Fault Module Name: LVPrcInj01.dll
Fault Module Version: 11.80.1048.0
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Itunes has stopped working problem event name appcrash
Hi every one
I faceing this problem every time I tried lunch itunes, I tried to uninstall and reinstall itunes many time but still facing same problem
My OS is Win 7 64 bit
Thanks and waitingLets try something a little more draastic.
Do a complete uninstall of iTunes and related programs using the method here:
http://support.apple.com/kb/HT1923
restart you PC.
Download and install iTunes
http://www.apple.com/itunes/download/
If you need QuickTime it's here:
http://www.apple.com/quicktime/download/win.html -
My itunes usnt working. I keep getting this message.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4f8f8a5b
Exception Offset: 70be1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: b9b5
Additional Information 2: 063aa4ebde4a7a45f8c482e6ed282861
Additional Information 3: b251
Additional Information 4: 0639314542445d4694fa87cff3be7aa4Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Try updating your QuickTime player to the most recent version. -
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ea5d609
Exception Offset: 653f1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.
-
Microsoft report gives details of problem:
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
11.2.2.3
Application Timestamp:
5383f31a
Fault Module Name:
StackHash_0a9e
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
00000000
Exception Offset:
00000008
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.1.7601.2.1.0.768.3
Locale ID:
2057
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
I have tried reloading the iTunes player but same thing happens after selecting it.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
When I try to open Quicktime I get a message saying it has stopped working. The error message says:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.73.80.64
Application Timestamp: 508900dd
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.73.80.64
Fault Module Timestamp: 508900c0
Exception Offset: 00005b6d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 9da7
Additional Information 2: 9da7586a62744150d954cf6a5ec876d1
Additional Infromation 3: db4f
Additional Information 4: db4f7e51c3cffddbf929f5acfefa97e3
Similarly, when I try to play media on iTunes, or when my iPhone is backing up, I get a message saying iTunes has stopped working with the error:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0800a3bc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: Same as 2We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
i tunes not working and the problem its displaying is
m signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cf45322
Exception Offset: 706e1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
please help.im having this problem to ive uninstalled and installed but this still comes up!!
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 5129
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 -
when i try to open my Itunes this Message comes up
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.6.3.25
Application Timestamp: 4fd16377
Fault Module Name: CRYPTUI.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ce7b847
Exception Offset: 68221040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 5129
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtTaken at face value, you're having trouble with a Windows operating system file there.
Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 -
Installed itunes for 64 bit windows 7 as instructed.
Installation successful, but upon opening itunes, I get this message:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: MSVCR80.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4dcddbf3
Exception Offset: 72c129e1
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I've uninstalled and installed 3 times and get the same problem.
Please advise!I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.
-
ITunes app crashed after startup with following errors.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any ideas, tried reinstalling ITunes, no change.I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.
-
Itunes ceases operation within the first 60secs with an Problem Event Name BEX
Evening all, its evening here in Oz,
my itunes continues to freeze in the first 60 seconds of the prgm starting.
The Problem Event Nave is BEX
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.2.0.115
Application Timestamp: 53755cb7
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000008
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:See Troubleshooting issues with iTunes for Windows updates. Try the steps in the second box to repair your iTunes installation. Your library should be unaffected by these steps but there is backup advice elsewhere in the user tip.
tt2 -
What to do when iTunes cannot sync my iPad 3. Problem Event Name: BEX
Please Help to solve...Hi Ahmed,
In iTunes, go to the Store in the left menu, select iTunes Store, wehn it opens, make sure you are on the home screen (icon of a house in the menu bar) and from the righthand side, select Account.
Next you will see all of your account information. Just a little don, you will find: Apple ID overview, there it says, Authorised computers; click on the button to deauthorise.
And you should be done.
Grtz, Carl. -
Application doesnt start, problem event name : BEX
I downloaded this app however, on launching it says it has stopped working with details pasted below.
I have tried to put it under the list to exclude from DEP, but it doesnt allow it saying this program must run with DEP enabled
I have tried to even disable DEP but it shows the same error, any help?
Problem Event Name: BEX
Application Name: .....exe
Application Version: 1.2.0.0
Application Timestamp: 03f40040
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Offset: 0001fa78
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: abcc
Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
Additional Information 3: abcc
Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9It's for Windows Media Player
Problem signature:
Problem Event Name: BEX
Application Name: wmplayer.exe
Application Version: 12.0.9600.17415
Application Timestamp: 545046f0
Fault Module Name: VSFilter.dll
Fault Module Version: 3.0.0.306
Fault Module Timestamp: 5483b175
Exception Offset: 0012ea9b
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 3081
Additional Information 1: d341
Additional Information 2: d3415bb56090374aa24a5c117425e84e
Additional Information 3: 4604
Additional Information 4: 4604fdd1618a5c3d2577da25bbba260f
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt -
Problem event name: BEX happens. System closes. Windows 7
Last night my pc did updates. Today I can't open an interactive pdf written in Java, but the non-interactives open. Acrobat 8.2. Here's what I get:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 8.2.6.262
Application Timestamp: 4d3a65c3
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any clues what's happening here?
Thanks.Acrobat 8 is not Windows 7 compatible. PDFs are not written in Java. PDFs use their own version of Javascript. Questions relating to Javascript and Acrobat belong in the Acrobat Scripting forum.
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