Itunes unknown error 0x80090318

cant get to itunes store and get this message itunes unknown erroe 0x80090318

Jodi, this should work....
Start--Accessories--Comand Prompt    and make right click and choose to run as administrator
type this command : netsh winsock reset
and then restart your computer and then every thing should work fine

Similar Messages

  • I keep getting an unknown error 0x80090318. Itunes will not connect.

    Whenever I start or plug in my Iphone for sync or updates or if I just start I tunes I get this unknown error 0x80090318 can not connect to internet. All of my other programs connect fine. My connection is wifi. I have not tried a hard wire connection yet. (That wouldn't help when I was on the road with the laptop.)

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Cannot connect to iTunes store unknown error(0x80090318)

    cannot connect to iTunes store unknown error(0x80090318)

    This solved my problem; maybe it would fix yours too: Uninstall iTunes 11 and all the applications that were installed with it. Afterwards, install iTunes 10 instead.
    Make sure to delete the library folder created by iTunes 11 in C:\Users\[username]\My Music\iTunes before launching the older versions of iTunes. Otherwise you would receive an error indicating that the programme cannot start.

  • Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

    Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

    In the article Resolve iOS update and restore errors this is what it says about error 14:
    Check your USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
    If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
    To narrow down the issue, you can also change up your hardware:
    Use the USB cable that came with your device, or a different Apple USB cable.
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    If necessary, resolve any further issues with the USB connection, then with your security software.
    If you're still seeing the error message, check for hardware issues by following the next section.

  • ITunes unknown error -50

    iTunes unknown error -50

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
    err = -50 when downloading from store - https://discussions.apple.com/thread/3697501 - delete incomplete downloads from downloads folder as per http://support.apple.com/kb/TS3297
    iTunes Store: "Error (-50)" when downloading purchased content - http://support.apple.com/kb/TS1583

  • HT1657 How do I get a refund if the movie I rented cannot be played? (due to iTunes "unknown error")

    How do I get a refund if the movie I rented cannot be played?  (due to iTunes "unknown error"?)

    I'm not sure whether rentals appear on your purchase history, but try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If it doesn't appear there (or if that process doesn't work, it's been taking some people to this site on a browser instead of showing a form in iTunes), then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • My Iphone5 is frozen as I was updating. Message from iTunes - Unknown Error. But now can't restart. How can I make it restart

    My Iphone5 is frozen as I was updating. Message from iTunes - Unknown Error. But now can't restart. How can I make it restart

    Hey sokkas,
    Thanks for the question. I understand you are experiencing issues updating your device. The following resource may assist you:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT1808
    Additionally, if you are receiving an error message when attempting to update or restore, see the following:
    Resolve iOS update and restore errors
    http://support.apple.com/kb/TS3694
    Thanks,
    Matt M.

  • What is iTunes unknown error -1202

    What is iTunes unknown error -1202

    See if the Mike P Ryan post here offers any insight...
    https://discussions.apple.com/thread/2153674?start=0&tstart=0

  • Unable to reset to factory settings through iTunes. Getting the message unknown error 0x80090318

    I tried doing the factory reset by iTunes restore option as the device was diabled due to password wrong entry number of times. It did to some extent and then my device did not get restored to normal. If I keep the power and home button pressed it just shows the apple icon and after some time the screen blinks and goes off and again the same apple icon. If i leave the home button then it shows the symbol to connect to iTunes and on the iTunes it goes to restore option but not happening and I get the unknown error message.

    Did you already check this article?
    iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support

  • ITunes unknown error (-200) (and others)

    Just switched from a iPod mini to an older 20 gig. Tried to sync it. iTunes crashed. Made me reformat the iPod. Lost all music on it. Also, no audio was playing. Told me to update iTunes. (thinking it would solve the sync issue) I did. iTunes wont open because of quote...
    "an unknown error occurred (-200)."
    So I tried updating quicktime. Didn't work. Now audio wont work for QT player either.
    I have tried past versions of iTunes and they wont load either (same error).
    So now I have 2 empty iPods, and a computer that will not play audio or let me load my iPod. (websounds and other apps still work so it isnt the speakers themselves).
    Any help on any of these things would be great. And spell it out please I'm not too keen on the procedures here.

    Also, I have not moved any files since updating. Still won't do anything.

  • Itunes unknown error [-50] but only on my login...

    o my fricken god this thing is driveing me crazy. I have had an ipod nano since christmas with everything working perfectly till about a month ago. right about then my itunes stoped opening. whenever i tried to open itunes it would give me this error message that says
    "the iTunes application could not be open. An unknown error occured(-50)."
    about three days after that when my ipod batery died and i went to charge it it wouldnt charge but the charge screen would flicker as if it were trying to do it but couldnt. then it compleatly stoped doing anything. so i went and traded it in for a new one. i wiped itunes from my computer and reinstalled it. this did absolutly nothing the error message still came up. not only that but to load it i had to log on as anyone else but me, because when i tried to load it it would give me this error saying
    "1608: Unable to create InstallDriver instance, Return code: -2147024894"
    well i went onto the disscussions page and spent the beter part of an houre searching for someone that had the same problme as me, and found one. in his the same error was showing up so what he did was he wiped and reinstalled quicktime and it worked fine after that. so i tried to do this. well that same error that came up when i tried to install itunes came up when i tried to install quicktime. so once again i had to go onto someone elses login and load it. this time it worked fine under their log in and after puting a few songs into it i tried to attach my ipod to it to stick the songs on it but it wouldnt recognize it no mater what. the worst part is that that same error(-50) is still there but only on my login.
    Will someone please help me eather fix this or at least help me get my songs onto my ipod.
    P4   Windows XP Pro  

    hiya!
    hmmmmm. the fact that the (-50) is happening in one account but not the others suggests some possibilities. there's components of itunes that are unique to each different account on the PC.
    there's a different set of library files in each account, for example. a damaged library file can sometimes cause odd issues.
    What are the iTunes Library files?
    perhaps we could try a "library recreation" in your user account:
    How to recreate your iTunes Library
    iTunes: How to backup and restore playlists
    can you get itunes to launch in your account with a recreated library file in place?
    love, b

  • ITunes unknown error -50 when ripping CDs

    I have had trouble lately ripping CDs I have bought and get the message unknown error (-50)....

    I just wanted to add that I have updated to iTunes 10, and this problem still exists.

  • Itunes unknown error 0x80090330 store connection failed

    Everything else is fine except the secure connection to the store it says it's not enbled but it is and I am an administrator and I am running a anit virus software Kaspersky. This problem has been going on for months didn't care before but now I want this fixed. I really need help with this.
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    LENOVO Lenovo IdeaPad N586
    iTunes 11.1.4.62
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 3.0
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.0.32
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.4
    iTunes Serial Number 0024BB4801177538
    Current user is not an administrator.
    The current local date and time is 2014-02-06 15:35:16.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD Radeon HD 7520G
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.4.62 (x64) is currently running.
    iTunesHelper 11.1.4.62 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {CA5E1C16-48B1-4E5F-964A-ECE2AA1DE142}
    Description:    Microsoft Virtual WiFi Miniport Adapter
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Adapter Name:    {838962CE-19B3-446A-B518-94E7D62A402F}
    Description:    Broadcom 802.11n Network Adapter
    IP Address:    10.0.0.4
    Subnet Mask:    255.255.255.0
    Default Gateway:    10.0.0.1
    DHCP Enabled:    Yes
    DHCP Server:    10.0.0.1
    Lease Obtained:    Thu Feb 06 14:39:16 2014
    Lease Expires:    Thu Feb 13 14:39:16 2014
    DNS Servers:    75.75.75.75
            75.75.76.76
    Adapter Name:    {5594B638-A907-44E5-B4D5-8280BFF4317D}
    Description:    Realtek PCIe GBE Family Controller
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Basic connection to the store failed.
    An unknown error occurred (0x80090330).
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-11-12 23:16:06.

    Hello DarkAzriel,
    I found a few articles that might help with the issue you are experiencing with the iTunes Store.
    If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    If you are still not able to access the store or are getting a different error than just a white screen, I recommend the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • ITunes (unknown error -54) when syncing music to iPhone 4s. Help!

    I just got a 64 GB iPhone 4s and I'm having trouble syncing my music library. A few artist into syncing and get an error message saying a certain song could not sync (unknown error -54). Then the rest of my library does not sync to my iPhone. I deleted all the songs that made it into my iPhone and I tried syncing my library again. I got the same unknown error -54 message again but it's another song that won't sync. The funny thing is that the previous song that wouldn't sync made it into my iPhone. Because of that I think it's an iTunes problem and not the file. Please help! Very frustrating!

    I stopped using iCloud and started to sync everything to my MacBook Pro. I had also done a restore just to make sure it was being ungunked. Everything works perfectly now. I'm back to using my laptop iTunes for backing up my iPhone 4S

  • Itunes unknown error 3194 when upgrading to latest iOS

    I've been trying to upgrade my iPhone 3GS to 4.3.2, from 4.3.1 iTunes keeps reporting an unknown error 3194, when verifying the downloaded update. I don't know what is causing this.
    I have:
    - Rebooted my PC (Windows 7)
    - Rebooted iPhone
    - deleted the update and redownloaded
    None of these have solved the issue. Any ideas?

    Hi pablo2001jedi,
    The following link highlights the error code as being an issue with the connection to the Apple Server: http://support.apple.com/kb/TS1275
    The link also has troubleshooting steps which you can try, but it is most likely some security software on your computer blocking the connection.
    The easiest quick fix would be to update on a known working PC & Network connection, however making sure any security software is correctly configured should also resolve the problem, you can find troubleshooting for this at the following link: http://support.apple.com/kb/TS3125
    Hope this helps.

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