Itunes unknown error code 4000

Please help! I burned a CD just fine last week, and now when I try to burn, I am getting an unknown error code 4000. I googled the problem, and I have tried just about everything. The "include CD box is NOT checked," and I went into add/remove programs and performed the repair option. I also checked to make sure my drive is operating. Nothing seems to work. Any suggestions? thanks!!

how do we clear this please

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    How do you fix the error code 4000 when burning?

    I ran the diagnostic, but I cant figure out how to paste it from clipboard.  HELP

  • It says it needs to be connected to itunes and restored.  when i do that, it goes through the whole process then comes up with "iphone could not be restored. unknown error code (-1)".  Please help

    My brother gave me his old iphone when the touch screen went out on mine.  It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored.  I have done this and it goes through the whole process then says iphone "iphone" could not be restored.  unknown error code (-1).  There is not a -1 code on the list and I have tried most of the suggestions.
    Does my sim card need to be in when I am doing this?  And any other suggestions?

    I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

  • My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    Likely this:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • ITunes won't allow me to download anything. I get unknown error code 5002

    ITunes won't allow me to download anything. I get unknown error code 5002... what do I do?
    I am entirely updated.
    I have rebooted.
    I have exhausted this support website....
    help.

    I quote:
    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
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    Click Continue.
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  • Ipod getting unknown error code when plugging it in to itunes 9

    My ipod was restored with itunes 9, but after it's done it wont get recognized with itunes. Itunes says there is a unknown error code(OxE800000A). How do i get itunes to recognize my ipod. I have 3.1.2 firmware, its a 2nd generation, 8gb.

    Hi Demo, thank you for your suggestions.
    I've tried updating in the following conditions:
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    2. On a Windows computer running the latest version of iTunes at the same location;
    3. On Mavericks (10.9.4) running the latest version of iTunes (11.4 (18)) at another location;
    4. On Mavericks, latest iTunes over a VPN with a server location in US;
    5. On Mavericks, using a 3G connection shared from an iPhone;
    6. On Yosemite developer preview with a previous version of iTunes at the same location.
    I got the same results in most cases except for an occasional error with code 9; I'll try again in other conditions.
    Interestingly enough, I've successfully updated my devices to iOS 7.1.2 and to iOS8 GM without any issues at the same location but, of course, no two conditions are exactly the same

  • Unknown error code 13014 on iTunes 8.0.2-genius play list function is dead

    After I upgraded my PC, I copied old libraries and music files from the old hard drive to the new one. I installed the newest version of iTunes (8.0.2) and when I plugged in my ipod, I saw something I had never seen. Guess what it is?
    'Unknown error code 13014!'
    I had no problems for using every function that my iPod touch and iTunes have (including Genius play list) and of course, I've been updating every version of firmwares and iTunes programs. After I googled about this incident, I figured out this problem should not be seen on the newest version of iTunes but I'm still suffering from it.
    Temporally, I turned off Genius Play List and now, that error code doesn't pop up but of course, I can not use Genius Play list because of it.
    I *uninstalled and reinstalled iTunes*, *restored firmware*, *moved Library Extras & Genius.itdb* and *do them again and again*. Of course, *none of them worked*.
    What shall I do? Is there anyone else who is experiencing same thing to me? How can I get my Genius Play List function back?
    Please Help me. I'm desperate. :<
    Any help would be really appreciated.

    We have the same problem! i just purchased an ipod touch and that same error kept popping up. so i searched, and disabled the Genius, and now i can't use it. im really mad. and sad.
    im thinking about going to the apple store to fix this problem.. but i dont know if theyll help me.. plus, do i have to bring my laptop with me to the apple store? OMG. apple is so frustrating!!! i feel your pain !!!!!!

  • Unknown error code 13014 on iTunes 8.0.2

    After I upgraded my PC, I copied old libraries and music files from the old hard drive to the new one. I installed the newest version of iTunes (8.0.2) and when I plugged in my ipod, I saw something I had never seen. Guess what it is?
    'Unknown error code 13014!'
    I had no problems for using every function that my iPod touch and iTunes have (including Genius play list) and of course, I've been updating every version of firmwares and iTunes programs. After I googled about this incident, I figured out this problem should not be seen on the newest version of iTunes but I'm still surffering from it.
    Temporally, I turned off Genius Play List and now, that error code doesn't pop up but of course, I can not use Genius Play list because of it.
    I uninstalled and reinstalled iTunes, restored firmware, moved Library Extras & Genius.itdb and do them again and again. Of course, none of them worked.
    What shall I do? Is there anyone else who is experiencing same thing to me? How can I get my Genius Play List function back?
    Please Help me. I'm desperate. :<
    Any help would be really appreciated.

    We have the same problem! i just purchased an ipod touch and that same error kept popping up. so i searched, and disabled the Genius, and now i can't use it. im really mad. and sad.
    im thinking about going to the apple store to fix this problem.. but i dont know if theyll help me.. plus, do i have to bring my laptop with me to the apple store? OMG. apple is so frustrating!!! i feel your pain !!!!!!

  • The attempt to burn a disc failed.  An unknown error occurred (4000)

    I know numerous others have had this same problem but I haven't found a solution yet in reading about others with the same error message.  I have updated to the latest version of iTunes, I have updated the firmware and I have run numerous diagnostics and they have all passed.  I am very frustrated and I am ready to dump iTunes and go to another product.
    Here is what happens:
    I choose the playlist I want to burn.
    From the file menu I choose 'burn playlist to disc'.
    I insert a blank cd into the drive and the information pops up identifying my optical drive, speed, etc.
    I choose data cd/dvd ( I have also tried this choosing audio cd and I get the same results...error 4000).
    I hit burn and the process begins.  The status bar at the top of iTunes says 'writing to disc' for each song.  Finally it finishes writing and changes to burning disc...finishing.  This goes on for some time and then all of a sudden, the status changes to 'cancelling burning. This may take a few minutes'.  Ater a minute or so, the disc ejects.  I have wasted yet another disc and I am getting angrier and angrier!  I have added the most recent diagnostic to this post below.
    PLEASE HELP BEFORE I THROW MY LAPTOP OUT THE WINDOW! (not!)
    Thank you in advance to anyone who can help me fix this problem!
    sweetpea49
    Here is the latest diagnostic.......
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Dell Inc. Inspiron 1420
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0028AD4408752228
    Current user is an administrator.
    The current local date and time is 2012-06-28 09:30:31.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8400M GS 
    External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: TSSTcorp DVD+-RW TS-L632H, Rev DW30
    Audio CD in drive.
    Found 16 songs on CD, playing time 68:05 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:32:65
    Track 3, start time 07:46:45
    Track 4, start time 11:54:60
    Track 5, start time 15:20:42
    Track 6, start time 19:40:25
    Track 7, start time 23:18:00
    Track 8, start time 28:37:30
    Track 9, start time 34:11:55
    Track 10, start time 39:00:12
    Track 11, start time 43:17:25
    Track 12, start time 47:27:37
    Track 13, start time 51:19:42
    Track 14, start time 54:49:40
    Track 15, start time 58:39:35
    Track 16, start time 64:22:05
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   24.
    The drive CDRW speeds are:   24.
    The drive DVDR speeds are:   24.
    The drive DVDRW speeds are:   24.
    The last failed data CD or DVD burn had error code 4000(0x00000fa0). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 24X.

    I know numerous others have had this same problem but I haven't found a solution yet in reading about others with the same error message.  I have updated to the latest version of iTunes, I have updated the firmware and I have run numerous diagnostics and they have all passed.  I am very frustrated and I am ready to dump iTunes and go to another product.
    Here is what happens:
    I choose the playlist I want to burn.
    From the file menu I choose 'burn playlist to disc'.
    I insert a blank cd into the drive and the information pops up identifying my optical drive, speed, etc.
    I choose data cd/dvd ( I have also tried this choosing audio cd and I get the same results...error 4000).
    I hit burn and the process begins.  The status bar at the top of iTunes says 'writing to disc' for each song.  Finally it finishes writing and changes to burning disc...finishing.  This goes on for some time and then all of a sudden, the status changes to 'cancelling burning. This may take a few minutes'.  Ater a minute or so, the disc ejects.  I have wasted yet another disc and I am getting angrier and angrier!  I have added the most recent diagnostic to this post below.
    PLEASE HELP BEFORE I THROW MY LAPTOP OUT THE WINDOW! (not!)
    Thank you in advance to anyone who can help me fix this problem!
    sweetpea49
    Here is the latest diagnostic.......
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Dell Inc. Inspiron 1420
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0028AD4408752228
    Current user is an administrator.
    The current local date and time is 2012-06-28 09:30:31.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8400M GS 
    External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: TSSTcorp DVD+-RW TS-L632H, Rev DW30
    Audio CD in drive.
    Found 16 songs on CD, playing time 68:05 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:32:65
    Track 3, start time 07:46:45
    Track 4, start time 11:54:60
    Track 5, start time 15:20:42
    Track 6, start time 19:40:25
    Track 7, start time 23:18:00
    Track 8, start time 28:37:30
    Track 9, start time 34:11:55
    Track 10, start time 39:00:12
    Track 11, start time 43:17:25
    Track 12, start time 47:27:37
    Track 13, start time 51:19:42
    Track 14, start time 54:49:40
    Track 15, start time 58:39:35
    Track 16, start time 64:22:05
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   24.
    The drive CDRW speeds are:   24.
    The drive DVDR speeds are:   24.
    The drive DVDRW speeds are:   24.
    The last failed data CD or DVD burn had error code 4000(0x00000fa0). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 24X.

  • The attempt to burn a disk failed. An unknown error occurred (4000).

    Whenever I try to burn a CD from iTunes, the burning process starts and continues for about two minutes, cancels automatically and then displays the following statement: "The attempt to burn a disk failed. An unknown error occurred (4000)."
    Several Apple technicians have tried but been unable to assist me. They have pointed me to articles at http://docs.info.apple.com/article.html?artnum=93360 and http://docs.info.apple.com/article.html?artnum=93286 but none of the suggested solutions solve the problem.
    1. I have the most recent version of iTunes (6.0.1).
    2. All of the songs that I am trying to burn are authorized. For example, they include the Complete U2 Collection, which I recently downloaded from the iTunes Music Store.
    3. I am not trying to burn a CD with the same Playlist more than seven times.
    4. My CD burner works perfectly fine using other CD burning software, such as Windows Media Player or Roxio Easy Media Creator. However, these programs are not compatible with any of the many pieces of music that I have purchased and downloaded from the iTunes Music Store.
    My hardware configuration is as follows:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    HP Pavilion 061 PJ467AA-ABA M1180N
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), Iviaspi (1.0.0.0), Pfc (2.5.0.204), Cdr4_xp (7.5.0.47),
    UpperFilters: GEARAspiWDM (2.0.4.3), Cdralw2k (7.5.0.47), pwd_2k (7.5.0.47),
    Video Driver: RADEON X300 Series\RADEON X300 Series
    Found aspi32 running.
    Does anyone have any suggestions as to how I can restore my ability to burn CDs from iTunes? Thank you very much!

    I am having the same problem. I get an error 4450 - unknown. I have purchased several songs but it appears I will not be able to burn them to CD.

  • Help, my iphone is in recovery mode, and itunes shows error code 1

    help me, please. my iphone 4 is stuck in recovery mode, and when trying to restore, itunes shows " error code 1, an unknown error occurred"
    please help!!!

    me to ;/
    [23:05:36.0982] [nand_part_core:INF@2289] first 2 pages of boot blocks written with copies of partition table
    [23:05:36.0982] [nand_part_core:INF@3169] next 98 pages of boot blocks written with LLB image of size 150080 bytes
    [23:05:36.0982] [nand_part_core:INF@3172] final 156 pages of boot blocks written with random data in full page format
    [23:05:36.0982] entering update_gas_gauge
    [23:05:36.0982] entering update_ir_mcu
    [23:05:36.0982] looking for mcu nub...no entry from path!
    [23:05:36.0982] TiSerialFlasher not supported on this platform. Exiting.
    [23:05:36.0982] entering update_baseband
    [23:05:36.0982] update_baseband: registering for progress notifications
    [23:05:36.0982] create_baseband_update_options: Got imeisv: 16
    [23:05:36.0982] baseband updater options = <CFBasicHash 0x17533030 [0x59b710]>{type = mutable dict, count = 7,
    [23:05:36.0982] entries =>
    [23:05:36.0982]     0 : <CFString 0xcf1e38 [0x59b710]>{contents = "SystemRoot"} = <CFString 0x1761cb70 [0x59b710]>{contents = "/mnt1"}
    [23:05:36.0982]     5 : <CFString 0xcf1dc8 [0x59b710]>{contents = "DisallowFusiing"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     6 : <CFString 0xcf1f48 [0x59b710]>{contents = "autoSetupEnv"} = <CFBoolean 0x59b918 [0x59b710]>{value = false}
    [23:05:36.0982]     7 : <CFString 0xcf1e48 [0x59b710]>{contents = "DataRoot"} = <CFString 0x1761e8e0 [0x59b710]>{contents = "/mnt2"}
    [23:05:36.0982]     8 : <CFString 0xcf1d98 [0x59b710]>{contents = "forceUpdate"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     9 : <CFString 0xcf1f58 [0x59b710]>{contents = "disablePing"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     10 : <CFString 0xcf1eb8 [0x59b710]>{contents = "IMEISwVersion"} = <CFNumber 0x17533010 [0x59b710]>{value = +16, type = kCFNumberSInt32Type}
    [23:05:36.0982] }
    [23:05:36.0982] update_baseband: querying baseband info
    [23:05:36.0982] bbupdater: BEGIN: Querying info at stage first
    [23:05:36.0982] bbupdater:     BEGIN: Preparing first stage
    [23:05:36.0982] bbupdater:         Requested boot mode:  kBBUBootModeNone
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 5...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 4...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 3...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 2...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 1...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 0...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:     END(kBBUReturnIOError): Preparing first stage
    [23:05:36.0982] bbupdater: END(kBBUReturnIOError): Querying info at stage first
    [23:05:36.0982] send_bbupdate_status: sending baseband update status to host
    [23:05:36.0982] update_baseband: calling CFNotificationCenterRemoveEveryObserver
    [23:05:36.0982] update_baseband: bbupdater error: The operation couldn\U2019t be completed. (BBUpdater error 3 - Failed creating a communication transport to baseband.)
    [23:05:36.0982] 0: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
    [23:05:36.0982] 1: BBUpdater/3: Failed creating a communication transport to baseband.
    [23:05:36.0982] unable to convert ramrod error 1004
    [23:05:36.0982] restore failed with CFError:
    [23:05:36.0982] 0: AMRestoreErrorDomain/ffffffff: failed to update device firmware
    [23:05:36.0982] 1: AMRestoreErrorDomain/ffffffff: ramrod firmware update failed
    [23:05:36.0982] 2: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
    [23:05:36.0982] 3: BBUpdater/3: Failed creating a communication transport to baseband.
    [23:05:36.0982] waiting for host to acknowledge final status received...
    [23:05:36.0982] void AppleUSBDeviceMuxXXXXXXXXXXXXXXXXXXX(mbuf_t) received reset, closing 0x97b1e4d0
    [23:05:36.0982] recv(12, 4) failed: connection closed
    [23:05:36.0982] unable to read message size: -1
    [23:05:36.0982] received NULL message from host, expected final status
    [23:05:36.0982] attempting to dump restore log
    [23:05:36.0982] writing log file: /mnt1/restore.log

  • ITunes unknown error -50

    iTunes unknown error -50

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
    err = -50 when downloading from store - https://discussions.apple.com/thread/3697501 - delete incomplete downloads from downloads folder as per http://support.apple.com/kb/TS3297
    iTunes Store: "Error (-50)" when downloading purchased content - http://support.apple.com/kb/TS1583

  • ITunes unknown error -11821.

    I've uploaded .mov unto iTunes, and when I click to create an iPad version I get an unknown error -11821. Does anyone know what the problem is?
    I worked successfully earlier today, but took quite a long time.  Thinking that it would help speed along the process, I purchased an downloaded the new operation system.  No it's not working at all.  I keep receiving the same unknown error code.  My boyfriend gets the same error code when he tries on his PC.
    Help!

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
    err = -50 when downloading from store - https://discussions.apple.com/thread/3697501 - delete incomplete downloads from downloads folder as per http://support.apple.com/kb/TS3297
    iTunes Store: "Error (-50)" when downloading purchased content - http://support.apple.com/kb/TS1583

  • Unknown error code 13014 problem, this is the first time I've ever seen it.

    After I upgraded my PC, I copied old libraries and music files from the old hard drive to the new one. I installed the newest version of iTunes (8.0.2) and when I plugged in my ipod, I saw something I had never seen. Guess what it is?
    'Unknown error code 13014!'
    I had no problems for using every function that my iPod touch and iTunes have (including Genius play list) and of course, I've been updating every version of firmwares and iTunes programs. After I googled about this incident, I figured out this problem should not be seen on the newest version of iTunes but I'm still surffering from it.
    Temporally, I turned off Genius Play List and now, that error code doesn't pop up but of course, I can not use Genius Play list because of it.
    I uninstalled and reinstalled iTunes, restored firmware, moved Library Extras & Genius.itdb and do them again and again. Of course, none of them worked.
    What can I do? Is there anyone else who is experiencing same thing to me? How can I get my Genius Play List function back?
    Please Help me. I'm desperate. :<

    Did you properly prep your new drive first?
    Drive Preparation
    1.  Open Disk Utility in your Utilities folder.  If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
    When formatting has completed quit DU and return to the installer.  Complete the OS X installation.
    I think you should shutdown the installer then erase the drive per the above and start again.

  • Error code 4000 when burning

    Hello,
    I am having trouble burning my songs that I downloaded from ITunes. Have burned them once before and all went well but when I try to burn now all seems to go well and I can play the songs on my PC but at the end of the song I get a lot of odd noises and static. Very loud. I ran the diagnostics and this was the result:
    Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
    iTunes 7.3.2.6
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: PxHelp20 (2.0.0.0), UBHelper
    UpperFilters: GEARAspiWDM (2.0.6.1), Cdralw2k (8.0.0.212), NTIDrvr (1.0.0.6),
    Found aspi32 running.
    Current user is an administrator.
    Video Display Information:
    SiS 661FX
    Connected Device Information:
    Disk drive, HDS722512VLAT20, Bus Type ATA, Bus Address [0,0]
    Disk drive, Kodak CF/SD/MMC/SM USB Device, Bus Type USB
    Disk drive, Kodak CF/SD/MMC/SM USB Device, Bus Type USB
    Disk drive, Kodak CF/SD/MMC/SM USB Device, Bus Type USB
    CD-ROM Drive, AOPEN DUW1616/ARR, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: AOPEN DUW1616/ARR, Rev 1030
    Audio CD in drive.
    Found 1 songs on CD, playing time 02:23 on Audio CD.
    Track 1, start time 00:02:00
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 48.
    The drive CDRW speeds are: 48.
    The drive DVDR speeds are: 48.
    The drive DVDRW speeds are: 48.
    The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive D: AOPEN DUW1616/ARR on CDR media at speed 8X.
    If anyone can help solve this problem it would be greatly appreciated. I have removed all item from running while I burn and it seems to make no difference. I am using Memorex media (CD-R) which is the same media I used with success the last time I burned with ITunes.
    I am running ITunes on a PC with Windows 2000 Pro. Service pack 4.
    Thanks in advance for any help you can offer.

    Please tell us what burner you have. Look in System
    Profiler > Hardware > Disc Burning.
    You're using the Finder to burn?
    A Google search on this error code turns up a lot of
    topics. Some point to the media as the culprit,
    others point to Tiger, some to the drive itself.
    Fuji isn't a bad brand of media, but it's not
    amongst the best, either.
    Generally, an older burner can use 16X media, but
    would obviously only be able to burn at the maximum
    speed of the drive. It's possible that your drive
    doesn't recognize the media code on the disc and
    refuses to burn. Sometimes a firmware update to the
    drive can solve this problem.
    Here's the info under System Profiler>Hardware>Disc Burning:
    SONY DVD RW DW-U10A:
    Firmware Revision: A43h
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipped/Supported)
    Cache: 8192 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW, +R, +RW
    Burn Underrun Protection CD: Yes
    Burn Underrun Protection DVD: Yes
    Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
    Media: No
    I'm trying to burn data onto a DVD disc as backup. How do I burn using Finder?
    Also, Power Mac G5 Uniprocessor Firmware update 5.1.5f2 does show when I click on Apple>software updates. However, it does not have a check mark. Would this apply to my computer even though it does not have a check mark?

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