Itunes update 7.5 & windows installer
I've tried to update my itunes to 7.5, i've downloaded it ok but when i install it i get a message saying " There is a problem with this windows installer package. A programme required for this install to complete could not be run. Contact your package vendor". I have since uninstalled all my itunes software in an attempt to start a fresh installation but have the same message appear when i install, now i am without itunes totally.
I have tried installing windows installer package 3.1 but a further message says that service pack 2 is a later version.
Can anyone help??
Regards
Paul
+I have tried installing windows installer package 3.1+
Hmmmm. Do you have any better luck with the 3.1v2 from the following page?
Windows Installer 3.1 v2 (3.1.4000.2435) is available
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error message from Windows:
Runtime Error!
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So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
• msiexec /unregister
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msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1. Choose Start > Computer
2. In Computer, open the "C:" drive.
3. Open the Users folder.
4. Double-click the folder titled with your username.
5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6. Choose Organize > Folder and Search Options.
7. Click the View tab.
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Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1. Quit iTunes.
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3. In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
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http://support.microsoft.com/kb/290301
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To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows. -
When I try to unistall/install itunes I get a Windows Installer error message
A window pops up that says: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below. How can I fix this problem so I can uninstall itunes?
The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below.
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If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
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(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
ITunes 10.5 Error- Windows Installer Package
Previously, I had iTunes on my computer, but then got rid of it because my iPod got stolen. I now have a new one, but iTunes 10.5 will not install on my computer. When I've tried to install it, right before it was done installing, an error message popped up saying, "There is a problem with the Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I've looked through support topics, but cannot find the solution. Please help.
If it helps any, my computer is Windows Vista Home Premium.Go to support.microsoft.com/fixit
In section 2 click on: Install or upgrade software or hardware
Then click on the title in section 3: Fix problems with programs that cannot be installed or uninstall
This link may get you there: http://support.microsoft.com/mats/Program_Install_and_Uninstall/
Let it run and then try to download it again -
I can't install itunes it says my windows installer won't work
I am trying to download the newest version of itunes and it says it can't finish download cuz windows installer won't work. Help
When your username includes a Charakter like "acson te graf" zhere is a Problem for Windows to find your installiert-Files. Yust Build another Username like "Dummy", give admistration rights, change to this user and install iTunes on this accout. Now you can Return to your Old account an use iTunes.
I am still surching how to change the username in Windows but still no idea. -
Error 16828 when update from native Windows installer
Dears,
I have noticed error 16828 when I tried to update AIR application.
Steps to reproduce (AIR 2.5.1):
1. Prepare AIR
2. Prepare Native windows installer (*.exe)
3. Install application from native windows installer
4. Run application updater
5. Download new application air file and start install
6. You will get 16828 error.
Does anybody know how to solve this problem?
I know (too late) that updating native application with build-in updater (air.update.ApplicationUpdaterUI) is not possible and I have to use NativeApplicationUpdater library.
Unfortunately we have many users with installed Windows native application with buggy updater class. Each time when they tried to update they will get this an error with so misleading error description.
thanks in advance
AdamHi, Brad
I was able to run .exe renewal in accordance with "extendedDesktop"
The principle of the following
<Code>
airFile = File.applicationStorageDirectory.resolvePath(folderUpdate + '/updateCode.exe');
private function StartUpdate () : void {
var npsi : NativeProcessStartupInfo = new NativeProcessStartupInfo();
npsi.executable = airFile;
var nativeProcess : NativeProcess = new NativeProcess();
nativeProcess.start(npsi);
Reboot.CloseApp();
Close Apllication function
public static function CloseApp () : void {
var mgr:ProductManager = new ProductManager("airappinstaller");
NativeApplication.nativeApplication.exit();
</Code>
Run .exe through the console and close the application. If you do not close the updates will not start because of the running application.
Everything works, but for me the way the data is not suitable.
Another disadvantage is that the way to run an application can only Windows. -
System was running fine until the update
Hello jackhennessy,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below as an administrator:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step. You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I recommend the following article if you continue to receive an error:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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