ITunes Update (9.0.3.x to 9.1) Kills Microsoft Security Essentials!
I received a message that my iTunes app (9.0.3.x)I believe, was updateable to 9.1 when I launched iTunes this evening. So, I said [Yes} and it began downloading Quicktime and iTunes updates. When the download was finished the app asked if I wanted to install. To which I replies [Yes] when the install was complete I was prompted to restart my computer. [Sony RS-620G; Win: XP-SP3]When my computer rebooted I got a "Your computer firewall is not activated" [sic] message and my computer hung at about the second start-up app's loading. And there it stayed. Also, I noticed that I got a "Cledx.exe" error, and the "Task Bar" at the bottom of the screen would not respond unless I hit the "Windows" key!!
I booted into "Safe mode" and tried to run a scan with MS Security Essentials but the app would not load! I then deleted ALL APPLE Software from my computer.
And then tried to restart but my computer hung on at the same point at first then made it to the third loading app and then hung there. I then deleted MS Sec. Essentials; re-downloaded and installed. It's in the process of scanning and updating currently so I'll have to post again when it's done.
But, I'm just wondering if any one else has had the iTunes update to 9.1 WHACK their MS. Security Essentials app. The way it happened to keep MS.Sec.Ess from running was VERY VIRUS LIKE from my experience.
Any ideas, people?!!
I got a "Your computer firewall is not activated" sic message and my computer hung at about the second start-up app's loading. And there it stayed. Also, I noticed that I got a "Cledx.exe" error, and the "Task Bar" at the bottom of the screen would not respond unless I hit the "Windows" key!!
I booted into "Safe mode" and tried to run a scan with MS Security Essentials but the app would not load!
Cledx.exe is associated with SyncroSoft applications:
http://www.backgroundtask.eu/Systeemtaken/Taakinfo.php?ID=9093
Do you have any Syncrosoft software installed on the PC?
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I have xp system, and the icon of microsoft security essentials disappear and i can't scan or update my computer
Same also occour in Windows 7, happened with more than
one
occasion, so it,s seems not to be related to faliur in installalation or Windows XP. Have
also
seen
it
on several
different
Windows
7
clients.
It is
common way
for many, response on problems, that explain the
errors/problems are not related to
MS products.
"Just Reboot
and reinstall".
General
conclusion is, the
problem
has
most likely not root in current
product,
but in the second
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Hi Experts,
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Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
Can not update microsoft security system. Error service registration is missing or corrupt
microsoft security essentials will not update error code 8024402c
Side note: internet is working ok.Hi,
Please try Microsoft fix:
http://windows.microsoft.com/en-au/windows/windows-update-error-8024402c#1TC=windows-7
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
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Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
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Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
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WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
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The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
Receipt in recent iTunes update
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Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Pavilion zd7000 (PD295AV#ABA)
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2007-12-23 15:19:36.
Video Display Information:
NVIDIA GeForce FX Go5700
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {085B0F32-8F99-4C01-A30E-2C36B51AAF5B}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 192.
Subnet Mask: 255.
Default Gateway: 192.
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Dec 23 14:28:29 2007
Lease Expires: Mon Dec 24 14:28:29 2007
DNS Servers: 24.94.163.100
24.94.163.100
24.94.163.101
Adapter Name: {B8FEA33F-7964-4899-8DC4-B56691878776}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Dec 22 13:06:20 2007
Lease Expires: Sun Dec 23 13:06:20 2007
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Message was edited by: mikelj13I am afraid the are many possible causes for this.
Have you ever been able to connect to the store? If so, did you change anything just before the problem occurred?
The best way to start is to post your iTunes network connectivity diagnostics:
Help>>Run Diagnostics>>Network connectivity tests.
Paste the entire result into your next post.
In the mean time, you will see a number of threads about this which may give you some help.
Try briefly turning off your firewall to see if that allows connection. Think about other aspects of security software, antiphishing filters, popup blockers, parental controls. Web accelerators and proxy servers can also cause problems.
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