Itunes update does not correct the "this computer is not authorized...

What's going on with this message "this computer is not authorized to play this music". Very frustrating. The work around offered here just seem too much for a simple program.

Does this appear for a large number of songs? If not, and the songs remain available in the iTunes Store for purchase, delete them from your iTunes Library and download them again. You won't have to pay for anything you already purchased. See Downloading past purchases from the iTunes Store, App Store, and iBooks Store
It is possible to have authorized a single computer more than once, which may explain the problem. To fix that, select "Deauthorize This Computer..." from the iTunes Store menu, then immediately deauthorize again, then repeat, and continue to repeat, until the message "This computer was not authorized..." appears.
Then, authorize.
If none of this works contact iTunes Store Support.

Similar Messages

  • TS1389 I have done all the above but I still can't get Quicktime to play a HD movie I purchased on itunes.  I get error message "This computer could not be authorized to play [movie title]"

    I have looked extensively online but can't find an answer yet.
    I also tried playing the HD movie in VCL Media Player.  I select the movie in finder, right-click to Open With VCL. Window opens with Library menu on left and first item in the menu is Playlist.  HD movie is listed in the playlist.  I select Play and counter at bottom of window starts counting as if movie is playing but nothing else happens.
    Help greatly appreciated.

    Tried some more movies in my library and it seems that all movies purchased in the iTunes Stores UK with my iTunes UK account wont play in Quicktime (or VCL media player).  These movies will play in itunes.
    This is cleary a DRM issue but don't I have the same legal rights to play my movies regardless of which iTunes store I  purchased from?

  • This computer is not authorized to play *name of song*

    Every time i try to play a song i purchased from iTunes a message comes up saying "This computer is not authorized to play *name of song*. Would you like to authorize it?" after i enter my password and click authorize a message comes up saying "machine authorization was successful. you have authorized a total number of 2 out of your available 5. then when i go to play this song or any other song purchased on itunes the same message comes up. i would appreciate it greatly if anyone had a solution to this problem.

    Hey adam mcnamee,
    Are you sure your authosizing the the computer with the correct account? highlight the file>File>Get Info. The info window will tell you the account that purchased the song.
    you can view the iTunes store support page here: http://www.apple.com/support/itunes/store/authorization/
    Jason

  • This computer is not authorized to play "insertnamehere.m4v"

    I purchased an HD show last night through the iTunes store last night. I've been trying to play it this morning, but when I do, I get the error message above advising me that the computer isn't authorized. The only problem is that I have authorized.
    I clicked through on the message and it advises me that it is waiting to authorize the computer and that a pop-up requesting my ID and password will appear. Nothing shows up but an error message saying "Could not contact iTunes" and that I should have iTunes 4.0 or higher. I've got the latest version if that helps.
    I've tried deauthorizing the mac and reauthorizing it, but still no luck.
    I tried to report the issue on the show, but the drop down only provides one option and that is "Choose One", so when I click to report it, I am advised to choose an option from the drop down.
    Anyone else had a similar issue?
    Cheers.
    Message was edited by: Malakym

    I have the same problem, only with all my previously purchased music. My old computer disk image was moved to my new computer. Now I cannot play any of my purchased music. I am presented with the "This computer is not authorized" message. I authorize the computer, "success." I try to play the song and am presented with the "This computer is not authorized" message. I authorize the computer and am presented with the "This computer is already authorized" message. sigh
    Over and over again, loop, loop, loop...
    Oh, I already ran "repair permissions" from Disk utility to no effect. See below for the disk permissions errors:
    Verify permissions for “Macintosh HD”
    Reading permissions database.
    Reading the permissions database can take several minutes.
    Group differs on "private/etc/cups", should be 0, group is 26.
    Permissions differ on "System/Library/LaunchDaemons/com.apple.usbmuxd.plist", should be -rw-r--r-- , they are -rwxr-xr-x .
    Permissions verification complete
    Repairing permissions for “Macintosh HD”
    Reading permissions database.
    Reading the permissions database can take several minutes.
    Group differs on "private/etc/cups", should be 0, group is 26.
    Permissions differ on "System/Library/LaunchDaemons/com.apple.usbmuxd.plist", should be -rw-r--r-- , they are -rwxr-xr-x .
    Permissions repair complete

  • HT1923 ITunes new release does not print a playlist to my printer correctly.  It will print the header, but all the songs are printed on top of each other.  I didn't have this problem until I downloaded new version of ITunes.  Does anyone else have this p

    ITunes New Release - Printing a playlist to my printer the header prints, but the song list all print in the same place.  I am able to print from any other source.  Does anyone else have this problem?  Not sure if I should completely uninstall my ITunes and reload from scratch.  Sure would appreciate any help you could provide as I really need to get some playlists printed now.  Thanks - Scott

    There is another discussion of this problem under "can't print cd jewel case inserts"--about 20 people on that page have the same problem.--I have a "band-aid" fix for anyone is in a hurry.  When you go to print, choose the option "large playlist" (I think it is the last option).  You can then print at least the songs that are on the playlist.  Then, you can print a mosaic copy to get the album art work.  Then you get out the scotch tape & tape them together!  This is UNACCEPTABLE but it will do in a pinch. Someone on the other page suggests we all write in "itunes" feedback & complain.

  • ITunes could not backup the ipad .. because not enough freespace is available on this computer

    I have been using ITunes for years and reliably backing up my iPad 3 to it under ios 5 without a problem, on an iMac running OSX 10.6.8
    After updating to ios 6 all attempts to sync (backup) my iPad to iTunes cause iTunes to fail with 'iTunes could not backup the ipad <name> because not enough freespace is available on this computer'
    There is approx 25Gb used on my 64Gb iPad. There is 125Gb free on my iMac hard disc. My iPhone (ios6) and iPod Touch both back up successfully.
    I have tried deleting old backup files, repairing permissions, rebooting iMac and IPad, syncing over wifi and USB, encrypted and unencrypted but in all cases the back seems to run fine, then gets to the 'applying...; stage and fails with the above message. It has to be a bug doesn't it :-)

    OK I managed to free up more space on my iMac HD to 148Gb. The sync and backup then ran OK! Afterwards there was still about 144Gb free. So it would seem that in order to create an about 5Gb backup file there needs to be about 30 times as much free space on the mac. This can't be right surely?

  • TS1277 My iTunes does not say "Authorize this computer" no matter where I go

    My iTunes does not say "Authorize this computer" no matter where I go. I deleted the SC info folder which solved nothing. PLEASE HELP! I need to authorize my computer!

    Open itunes
    Look at the top if your computer screen for the word Store - in the same line as File View, etc
    Click it.
    Click Authorize

  • HT4757 I have a Nikon CoolPix P80.  Am I correct that this is simply not a sophisticated enough model to be covered by the Digital Camera Raw Compatibility Updates?  It is never listed.  Thank you.

    I have a Nikon CoolPix P80.  Am I correct that this is simply not a sophisticated enough model to require the Digital Camera Raw Compatibility Updates?  It is never listed.  Thank you.

    Raw is the raw data from the camera sensor, before it is turned into a jpg.  From what I can tell looking at the specs for the P80, it does not have Raw mode. Therefore it will not show up in the compatibility table.
    http://www.nikonusa.com/Nikon-Products/Product-Archive/Compact-Digital-Cameras/2 6114/COOLPIX-P80.html#tab-ProductDetail-ProductTabs-TechSpecs
    Storage System
    JPEG: JPEG-baseline-compliant; can be selected from Size priority and Optimal quality
    AVI
    WAV

  • Is there a way to reset my iphone i did the latest update on it and now it will not let me download any apps. I tried the general reset but it keeps denieing me saying that my passcode is not correct. This is the same passcode that i use to unlock

    Is there any way to reset my iphone i did the latest update and now i cant download any new apps? I tried to do the general reset but it keeps telling me that my passcode is not correct. This is the same passcode that I use to unlock my phine though to get in to it.

    press and hold both the power and home buttons until the apple logo appears and then let them go.  Wait till the phone restarts and then try

  • I accidentally deleted my whole i tune library. I was able to retrieve the entire library, but all my play lists have dissapeared and iTunes says that my ipod is not synced with this computer. Can i sync my playlists from my ipod to my itunes?

    i accadentally deleted my entire library (over 10,000 song) when i was trying to delete an old back up file off an external hard drive. Now when i open I Tunes and connect my ipod, a message says tht my ipod is not synced with this computer. This is the only computer this ipod has ever been synced to, so i don't know how to reconnect the two. I was able to restore all my music to the itunes library, but I lost all my playlists. I spent considerable time creating the playlists and they are stll on my ipod. Can I somehow sync in a way that my ipod can give the computer my play lists?

    With your iPod connected to iTunes right->click on it's device name in the left hand pane of iTunes under devices and select Export Playlists.
    B-rock

  • I successfully transferred my itunes to another PC, when I click on most (not all) songs, it tells me to authorize the computer, I authorize it, it says this computer is already authorized, but when i click on a song, it tells me to authorize again. help

    I successfully transferred my itunes to another PC, when I click on most (not all) songs, it tells me to authorize the computer, I authorize it, it says this computer is already authorized, but when i click on a song, it tells me to authorize again. help

    Are the songs authorised to the same account? 
    Often people change their e-mail address over time, and also decide to set up new iTunes account names using that e-mail.  You can (and should) continue to use an old e-mail address as your account name.  Then you don't run into the issue of having different songs authorised to different accounts.
    To check the authorised account for the song, click "Get info" on the song name in iTunes.  It will show the account name in the Summary panel.
    If you have set up multiple accounts, log into each one, and burn the songs to CD as audio tracks (i.e. like a normal CD, not a data CD).  You can then re-import the files into iTunes without the authorisation embedded into the song.

  • My external LaCie drive gets an error message "the disc you inserted was not readable by this computer." The only options offered are "ignore" or "eject" Disk Utility sees the disc but does not give a repair option. What can I do?

    When I plug in my external LaCie drive I get an error message "the disc you inserted was not readable by this computer."
    The only options offered are "ignore" or "eject"
    Disk Utility sees the disc but does not give a repair option.
    What can I do?

    The good thing about mac-centric resellers such as OWC, is they have people on staff that can answer questions without you buying things first. They also have how-to information, and instructions are included in many of their products. I saw a link to watch a DIY video in one of their pages; an example of a RAID (with its own power supply) is shown on their drives page. Also a few in there, with no power supplies, for less money.
    If I were looking to backup and perhaps also have a partition for a system clone, I'd consider something like one of these: http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
    Some ideas on the RAID backup methods appear in google search, some of the pages are ideas and concepts; and the better ones also warn about using RAID for the only backup plan.
    Oh, OWC has live chat. Haven't tried it, nor have I bought anything from them. I have what appears to be two products from them, but have not used either. One is in a box as-new, but has only USB2.0 ports & my Macs needed FW400/800. It has been said their RAM is a good way to upgrade, too. But I can't confirm!
    A 'RAID-ready' unit for backup may be more versatile for just that, but I have not checked into these details. I use single HDDs in powered enclosures, and usually manually make backup clones to FW drives, of bootable OS X systems. Some of the OWC raid-ready use eSATA ports so that may not be viable for a computer without them.
    The unused in-box external drive I have is like the base model in the link above. However mine is USB2.0 (maybe) and won't boot my older Macs due to hardware variance; and my preference would be for FireWire options, these models do offer that. But the one I have does not. Dual 500GB HDDs, and they could be used in tandem as a RAID. That would be a choice set up in software. I'm not sure and not interested enough to read up just now.
    My backup method is not automatic, or a moving backup plan, if I don't get a move-on and make full system clones. I do make copies of photos and documents the manual way, to USB external drives; and occasionally backup to DVD or CD media. And USB flash, that helps to move files between computers without need to use file sharing via wi-fi. {Like Why fly? Walking is better exercise unless one is a bird. Squawk!}
    https://www.google.com/#q=raid+backup+mac
    Depending on the ports in your Mac, you may be able to use other cables to attach between a backup or externally enclosed hard disk drive with multiple partition and bootable clone in one of them. Not sure about the Thunderbolt, and where that is the main port, adapters are required to access other devices, as allowed.
    Anyway, I am going on and on, yet not really saying anything.
    My ideas would not be all that interesting to follow as a backup
    plan when matching available newer hardware to task, but you
    can get some into better ideas if you are not in a rush. Get a
    good setup and then look into more an betterer stuff.
    Good luck & happy computing!

  • TS1389 I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situatio

    I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.

    It's an endless circle.
    See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • I can't sync my Iphone 6plus to Itunes. Ikeep getting the message that this computer is not autherized and go to store and autherrize computer. I do that and get the message that this computer is already autherized, same result after trying again

    why do I keep having the problem of authorization. I only have 3 devices authorized when I am allowed 5. I can't sync my I Phone 6 plus on I Tunes. When I try to sync I get the message that this computer is not authorized and I have to go to the store tab and authorize the computer. I do that and then get the message that this computer is already authorized. I try to sync again and get the message that this computer is not authorized and go yo the store tab. It's a never ending story. How do I fix this?

    Hello lenmin,
    Thanks for using Apple Support Communities.
    To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
    iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
    Have a great weekend,
    Alex H.

  • HT1296 whenever I try to sync my phone with itunes, it prompt with a window saying that this computer is not authorised. Although I again authorise my computer through store option but again while sync it shows the same window. I am unable to sort it out

    whenever I try to sync my phone with itunes, it prompt with a window saying that this computer is not authorised. Although I again authorise my computer through store option but again while sync it shows the same window. I have reinstaled itunes also but invain. I am unable to sort it out pl help

    Hello dizzy bizzy,
    Thank you for providing the details of the issue you are experiencing with purchases from the iTunes Store.  I recommend following the steps in the following article:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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