ITunes update fails with error 2324, uninstall fails with 2324 as well, no way to run itunes

I have not used itunes for a year or so. Every time I turn on my Windows 7 x64 desktop, the update fails.
This time I tried to update and got the failure code 2324. I then decided to just uninstall and start over. The uninstaller gives me the same error code. When I try to run the old version of itunes that worked for quite some time I get an error stating the program is not compatible with my operating system.
I am stuck and I cannot call support during normal business hours because I work for a living and won't be in front of my home desktop.

Try to unistall it clean using that microfoft utility
http://support.microsoft.com/mats/program_install_and_uninstall/
make sure to get rid of all apple stuff using that program, one by one.
Then download installer again, but before disable all firewalls and antivirus.
and install.
Sorry, right after response found that thread:
https://discussions.apple.com/thread/4378768?start=0&tstart=0

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When Firefox tries to do auto update at start I get an error message saying update failed, be sure no other Firefox programs are running. Since none are running I am not sure what to look for. What can I do to eliminate this error?

As I start Firefox the automatic update tells me that Firefox will open after updete finishes. I then receive an error message that tells me the update failed. It also says to be sure there are no other versions ov Firefox running. There are no other instances of Firefox running so the error must be generating from some other issue. Need some hints so I can look further. THis happens on two of 4 computers: a desktop running W7 Ultimate and this web book running W7 Home Premium.

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
*C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
*(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
*C:\Program Files\Mozilla Firefox\updates
*Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
*Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Do not remove personal data when uninstalling.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

ITunes update 12.1 error 2324

The apple update 12.1 won't finish installing. I get error 2324. I have the latest version of windows 8.1, update 1/28/2015. This has happened before. Per previous help I tried to uninstalled iTunes programs iTunes/Apple Softwear Update/iCloud/mobileme/bonjour/apple application support, then reinstalled iTunes from Apple.com. This time I get can't uninstall iTunes - I get error 2324.

I discovered that I had forgot to delete the iTunes shortcut icon from my computer. Once I did, then uninstalled in order the programs iTunes / Apple Softwear Update / iCloud / Mobile / Bonjour / Apple Application support (both 64 & 32 bit) I could then re-install iTunes from the Apple site.

Software updates fail to install...

Howdy...
Trying to test a couple updates deployed to 5 computers and 4 of them fail with the following error:
Error Code: 0X87D00664
Error Description: Updates handler job was cancelled.
Any thoughts???
The log file says in RED: Execution cancelled by job. Update will not be monitored.
Here's the Updateshandler.log file
ContentAvailable notification received from CAS.
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
Contents downloaded successfully for Update (45dd224d-d9fc-421d-a885-1788fd05f92a).
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
ContentAvailable notification received from CAS.
UpdatesHandler 11/7/2013 2:56:53 PM
1392 (0x0570)
Contents downloaded successfully for Update (e0ed4bab-1c29-4e00-8a22-4502d10810f9).
UpdatesHandler 11/7/2013 2:56:53 PM
1392 (0x0570)
Download completed for the job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}).
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
Successfully sent job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) success completion to the SdmAgent
UpdatesHandler 11/7/2013 2:56:53 PM
1392 (0x0570)
CompleteJob received from SDM. UpdatesHandler
11/7/2013 2:56:53 PM 4880 (0x1310)
Complete - Job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) Cleanup.
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
CompleteJob - Job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) removed from job manager list.
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
Initiating updates scan for checking applicability.
UpdatesHandler 11/7/2013 2:56:54 PM
4196 (0x1064)
Successfully initiated scan. UpdatesHandler
11/7/2013 2:56:54 PM 4196 (0x1064)
Updates scan completion received, result = 0x0.
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Method (Apply) called from SDM. UpdatesHandler
11/7/2013 2:56:54 PM 4880 (0x1310)
Starting job with id = {59209229-A0D3-49F9-A01C-78DA0F259F04}
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Initiating Scan. Forced = (0) UpdatesHandler
11/7/2013 2:56:54 PM 4880 (0x1310)
Successfully initiated scan for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Scan completion received for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Evaluating status of the updates for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Initiating download for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Starting download on action (INSTALL) for Update (45dd224d-d9fc-421d-a885-1788fd05f92a)
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Ignoring update state (DOWNLOAD_READY) change in job state (2)
UpdatesHandler 11/7/2013 2:56:54 PM
4196 (0x1064)
Contents already available. UpdatesHandler
11/7/2013 2:56:54 PM 4880 (0x1310)
Starting download on action (INSTALL) for Update (e0ed4bab-1c29-4e00-8a22-4502d10810f9)
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Contents already available. UpdatesHandler
11/7/2013 2:56:54 PM 4880 (0x1310)
Download completed for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Job in ready state. Triggering software update policy.
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
IMaintenanceCoordinator::GetTaskState failed because MTC job has not been created yet.
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Request a MTC task for execution request request id: {37CBE4F6-C75C-489A-9F95-4123BFF99C92}
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
MTC task with id {37CBE4F6-C75C-489A-9F95-4123BFF99C92}, changed state from 0 to 4
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
Job {59209229-A0D3-49F9-A01C-78DA0F259F04} is starting execution
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
Sending ack to MTC for task with id: {37CBE4F6-C75C-489A-9F95-4123BFF99C92}
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) already connected, start processing
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
Initiating Scan. Forced = (0) UpdatesHandler
11/7/2013 2:56:54 PM 4348 (0x10FC)
Successfully initiated scan for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
MTC task with id {37CBE4F6-C75C-489A-9F95-4123BFF99C92}, changed state from 4 to 5
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
No change in the handle state. Ignoring. UpdatesHandler
11/7/2013 2:56:54 PM 4348 (0x10FC)
Scan completion received for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Evaluating status of the updates for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
CDeploymentJob::InstallUpdatesInBatch - Batch or non-batch install is not in progress for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). So allowing install..
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
CDeploymentJob::InstallUpdatesInBatch - Resetting install flag to false as method is complete
UpdatesHandler 11/7/2013 2:57:21 PM
4880 (0x1310)
Job {59209229-A0D3-49F9-A01C-78DA0F259F04} is cancelling execution
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
CancelProcessing for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) - Finishing the updates processing.
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
Execution cancelled by job. Update will not be monitored
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SMS_SUMAgentUpdateError_Internal_Mom
ClientID = "GUID:57638E3E-A16A-4A7B-8311-DD83D1147B33";
DateTime = "20131107211254.488000+000";
MachineName = "LAB-APPSENSE";
ModelName = "Site_720F847F-DBAB-43FE-BC06-ABA85246D7E5/SUM_45dd224d-d9fc-421d-a885-1788fd05f92a";
ProcessID = 3996;
SdmPackageVersion = "1";
SiteCode = "CHI";
ThreadID = 6540;
UpdateId = "45dd224d-d9fc-421d-a885-1788fd05f92a";
Win32ErrorCode = 2278557284;
UpdatesHandler
11/7/2013 3:12:54 PM 6540 (0x198C)
Execution cancelled by job. Update will not be monitored
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SMS_SUMAgentUpdateError_Internal_Mom
ClientID = "GUID:57638E3E-A16A-4A7B-8311-DD83D1147B33";
DateTime = "20131107211254.550000+000";
MachineName = "LAB-APPSENSE";
ModelName = "Site_720F847F-DBAB-43FE-BC06-ABA85246D7E5/SUM_e0ed4bab-1c29-4e00-8a22-4502d10810f9";
ProcessID = 3996;
SdmPackageVersion = "1";
SiteCode = "CHI";
ThreadID = 6540;
UpdateId = "e0ed4bab-1c29-4e00-8a22-4502d10810f9";
Win32ErrorCode = 2278557284;
UpdatesHandler
11/7/2013 3:12:54 PM 6540 (0x198C)
Execution completed for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
Successfully sent job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) success completion to the SdmAgent
UpdatesHandler 11/7/2013 3:12:54 PM
4872 (0x1308)
CompleteJob received from SDM. UpdatesHandler
11/7/2013 3:12:54 PM 4040 (0x0FC8)
Complete - Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) Cleanup.
UpdatesHandler 11/7/2013 3:12:54 PM
4040 (0x0FC8)
CompleteJob - Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) removed from job manager list.
UpdatesHandler 11/7/2013 3:12:54 PM
4040 (0x0FC8)

Hi,
“Win32ErrorCode = 2278557284”
The reason is the updates fail to finish installation before the defined “Max Run Time” by Configuration Manager, aka it times out. So Configuration Manager Client agent killed the installation process.
Please refer to the following blog.
Configuration Manager May Fail to
Install Exchange Rollup (KB2706990, KB2734323) because of Timeout
Best Regards,
Joyce Li
We
are trying to better understand customer views on social support experience, so your participation in this
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Thanks for helping make community forums a great place.

Keep getting "software update failed" i've tried reinstalling firefox and serching for answers on google..i'm scared i'm not getting my security updates..i'd hate to change browsers cause i love firefox.. any suggestions?

i keep getting " software update failed" i need to close any other firefox running (no others are running)

What error code does it give?
The quickest fix is to download the latest release from http://www.mozilla.org/en-US/firefox/new/ and see if the next update works through automatic updates

Itunes new update failed with an error R6034

Itunes update failed with several error R6034

Follow the directions of tt2 in: https://discussions.apple.com/thread/5822086

HT1925 I keep getting an error 2324 when trying to update Itunes also tried to uninstall all apple file's to start over it comes up with the same error? HELP!!

can any anyone help i have been trying to install itune's onto a new computor with windows 8 i keep getting an error #2324.i also tried to unstall itunes,quicktime etc. and get the same message please help!!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126"

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.

I too had this problems (Windows 8.1). A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
Today I fixed the problem by:
Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
iTunes
QuickTime
Apple Mobile Device Support
Apple Application Support
Apple Software Update
Bonjour
Delete the folders:
C:\Program Files (x86)\iTunes
C:\Program Files (x86)\Common Files\Apple
Restart the computer
Reinstall QuickTime
Reinstall iTunes
Everything works GREAT now, including the iTunes store. You will not lose your media files, I got everything back, all my settings, playlists, etc.

Latest iTunes update fails, Uninstall / Re-Install solution fails

Hello All,
Katrina, b noir ....
Several days ago after the last iTunes update failed, crippling iTunes connection to the iTunes Store, I came to the support pages for answers.
I started following the step by step instructions to uninstall and re-install iTunes 10.4.1.10, first hitch...Bonjour refused to go completely leaving stubborn files behind, I had to download LSPFIX.exe to finally clean its folder
As instructed by the apple support article, orderly deleted all the other files and folders, used msicuu2.exe, restarted the PC, and using rar extracted the individual .MSIs to continue with standalone installations.
Got two new errors, Apple Application Support will not install due to "A later version of Apple Application Support is already installed on this computer" and,
Apple Mobile Device Support failed to install when the AMDS stalled and displayed a 1053 error,
Tried to start the AMDS service many times without luck, I read somewhere that NETframework service pack 1.1 had resolved that 1053 error in the past...I am logged as admin on a Windows XP machine
Most of what I did successfully was learned from reading the posts and answers to/from other members.
I would really appreciate your assistance.
Thanks and best regards.

For some reason when I try to download iTunes from the Apple site the file is flagged as dangerous.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!

I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!

Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
Read:
http://www.apple.com/support/iphone/assistant/restore/

ITunes Update fails. I have to uninstall and reinstall every time. Why?

Hi guys,
Ever since ITunes 11 started, the auto updates fail on install for iTunes. I finally uninstalled iTunes and reinstalled using the updated version, and that worked. Since then I've had the same failure and had to do the same uninstall process to update to versions .2 and now .3.
What is going on? My library restores thankfully after the reinstall but it is very annoying that the updater doesn't work. And I can't download the file and install it either, that also fails. Only the uninstall/reinstall works.
Thanks for the help!
Rob
Running Windows 8 on a brand new computer

I did it and it worked!
But directions were off a little on the SubinACL install.
SubinACL installed in C:\Program Files (86)\Windows Resource Kits\Tools\. "But then you must run the .exe file to install it." Just click on it. It runs in less than a second.
But Reset_fp11.bat automatically installed as a zip into user Cheryl\AppData\Local\Temp not the Subin_ACL Folder. So I copied the zip file (dragged it) (it asked for Administrator approval to copy file) into C:\Program Files (86)\Windows Resource Kits\Tools\ in the Tools folder. I right clicked it and clicked Run as Admistrator. Then the code flew by ending with 8 Uninstalled. Not to worry. It worked just fine! Problem solved. Thanks again!

Update fails, uninstalls Adobe with an Error 1303

I had a employee report that he couldn't open PDF files.
I go to his machine, and thought thats strange Adobe Reader X isn't installed. I re-installed and didn't think much about it.
About 10 minutes later he called again and it was missing again.
I delved into the issue and found that when the Updater is running, and executing because I have it set to automatically install updates, that it fails with an error:
error 1303 the installer has insufficient priviledges to access this directory: c:\program files(x86)\Common Files\Adobe\ARM\1.0. The installation cannot continue. Log on as an administrator or contact your system administrator.
I've tried taking ownership of the Adobe folder under c:\programdata\, and the one located in c:\program files(x86)\Common Files and inherited the correct permissions.
I've restarted the machine and the update always uninstalls Adobe, and then fails to install the update.
I was thinking it was Kaspersky that was interfering but as best I can tell I disabled the policy and each component from Kaspersky and it still fails to apply the update.
Any ideas?
Also the user is an Administrator Account, I double checked.
Message was edited by: Joshua1F

Just chiming in to say that I'm seeing the same Adobe Reader update issue with a 64-bit Windows 7 machine (a ThinkPad T410s - also with the Nvidia+Intel switchable graphics setup). I had tried uninstalling and re-installing, and the install then failed complaining about insufficient rights to the Adobe directory under c:\ProgramData...
The KB947821 Windows patch mentioned earlier in this thread is the "System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2011]". Here's the description:
This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software.
Installing it as I type... OK... The Microsoft update complete successfully, but the Adobe Reader install failed again with the same error about c:\ProgramData\Adobe. I then re-applied the inheritable permissions from c:\programdata to the Adobe subdirectory and below...
The Adobe Reader then Installed successfully, and I'm fairly optimisitic that future updates will go smoothly as well.
Speaking of which, Adobe updates are too frequent and too visible. I get annoyed with how often Flash or Reader is getting some update or other... Ironically, I'm eager for another Reader Update now, to test this :-).

I had a itune update fail, now I get an error message (windows error 2). what do I need to do?

I had an itune update fail. now I get an error message. "windows error 2". I can not open itunes!

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Months ago I tried to uninstall itunes from Windows 7 after an update failed. I couldn't do it because two files, ShellStreams.resources and ShellStreams.dll were in use. Any suggestions, please?

Months ago I tried to uninstall itunes from Windows 7 after an update failed. I couldn't complete it because two files (ShellStreams.resources and ShellStreams.dll ) were in use. I'm ready to try again. Any Suggestions, please.

See Troubleshooting issues with iTunes for Windows updates for tips on repairing the iTunes installation. One of the tools mentioned there, Unlocker, should be able to force delete the files that you are having trouble removing.
tt2

After an iTunes update failed to install iTunes won't open and I get lthe folloowing error messages. Program can't start because MSVCR80.dll is missing, and iTunes not installed correctly. please reinstall iTunes. Error 7( windows errpr 126)

After an iTunes update failed to install, iTunes won't open and I get the following two windows. Program can't start because MSVCR80.dll is missing from your computer, and iTunes not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) When I reinstall I get the same messages and ITunes won't open.

Click here and follow the instructions.
(98815)

ITunes update fails with error 2324, uninstall fails with 2324 as well, no way to run itunes

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