ITunes update from 11.01 to 11.02 error (GetLastError: 5)

Im trying to install the latest iTunes update 11.01 to 11.02 but everytime i run the updater or even if i try to unistall it first i get the following error appearing. Can anybody help with this please?
Error getting file security: C:\ProgramData\Apple Computer\iTunes\ GetLastError: 5

Try the instructions in this article if you haven't already.
(42899)

Similar Messages

Itunes update would not install due to an error, now itunes won't run and I get this message when I try to launch itunes: "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem"

itunes update would not install due to an error, now itunes won't run and I get this error message when I try to launch itunes: iTunes.exe - Unable to Locate Component "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem."
I'm on a Dell PC running Vista Home Premium.
HELP!!!!!!!!!!!!!!!!!!!

try removing all itunes and all other apple program
follow this link for more info. http://support.apple.com/kb/HT1923
reboot ur window after uninstalling
after that download the latest itunes setup and install.

When ever itunes updates, it ends up coming up with error message please re-install itunes, nothing i do seems to work, help please

When ever iTunes updates, it ends up coming up with error message, iTunes did not install properly, please re-install iTunes, this is about the fourth time this has happened, end up having to take it to computer tech at a cost of $180, please help

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

When downloading itune update on my PC (vistia)it says, error getting security: C:\Users\shawn\AppData\roaming\Microsoft\InrternetExplorer\Quick Launch\GetLastError:87, how do i fix this

when downloading itune update on my PC (vistia)it says, error getting security: C:\Users\shawn\AppData\roaming\Microsoft\InrternetExplorer\Quick Launch\GetLastError:87, how do i fix this

As you can see below, when I right click, I have no such option. In the User Account Settings, I'm operating as the "System Administrator".
Any other suggestions?

HELP! I can't download any iTunes updates from my browser!

HELP! I've been trying in vain to download the iTunes updates as they come out. When I click on the update button, I am taken to the download page on the apple site. There I see two separate collums: On the right, a blue collum describing the new features of iTunes, on the left, a collum where I am to enter my user info and click download... only my browser doesn't let me enter any information or click any download button; there is nothing there to enter! That collum is blank. I've had to go onto another computer and download the software and THEN burn it onto a CD. HELP ME!!! This also happens when I try to download any new iPod software update too.
This happens both when I use the latest versions of IE and FireFox.

well done, Philip!
I went ahead and entered apple.com into my safe list in Privacy Service, so hopefully that will stop it from happening. If not, at least I know how to get around it.
that's a good idea. a version of this problem also hits the ipod software updater download page. so if you ever need a copy of that, and you can't see the download buttons there, the same trick should work for you.
love, b

ITunes update from 7.1 to 7.1.1 will not update.

My problem. Does anyone have an answer to updating from iTunes 7.1 to iTunes 7.1.1? I have iTunes 7.1 loaded on a Power Mac G5, PowerPC G5 (2.2) machine. I was using the iTunes auto updater for the iTunes 7.1.1 and the following happened. iTunes downloaded the update and started the installation. Then it froze in the middle of the download. I could hear the harddrive writing. It was stuck there for 15 min or so. I stopped the process and tried it again after I restarted the Mac. Same thing happened. Cheers.
Power PC G5 (2.2) daul Mac OS X (10.3.9)

Hi Photecs And Others Who Asked,
Info here About Disk Utility's Repair Disk Permissions feature.
TO REPAIR PERMISSIONS ON THE STARTUP DISK
1.Open Disk Utility, located in Applications/Utilities, and select the startup disk in the left column.
2.Click First Aid.
3.Click Verify Disk Permissions to test permissions or Repair Disk Permissions to test and repair permissions. (I never "Verify". Just run "Repair".)
Rerun RP until the only messages reported are listed inthese links:
Spurious Permissions Errors Using: 10.2.x, authored by Michael Conniff
Spurious Permissions Errors Using: 10.3.x, authored by Michael Conniff
Spurious Permissions Errors Using: 10.4.x, authored by Michael Conniff
When "Repair Permissions" is complete. Quit "Disk Utility".
ali b

ITunes update problem leading to a Windows NTLDR error

I also experienced the "MCVCR80.dll is missing" / "Error 7, Windows error 126" iTunes update error like almost everyone else. I followed turingtest2's solution that has been posted in the countless threads on this problem (e.g. <a href="https://discussions.apple.com/message/24618776#24618776" >https://discussions.apple.com/message/24618776#24618776</a>); really, turingtest2's solution is coming from Apple's own <a href="http://support.apple.com/kb/HT1923" >HT1923</a> & <a href="http://support.apple.com/kb/ht1925" >HT1925</a> articles.
My computer would not reboot, though! I got the error, "NTLDR IS MISSING", which indicates a *major* operating system problem. In trying to troubleshoot this problem, I've gotten myself into a real mess: it looks like I may have inadvertently wiped Windows and perhaps all my installed applications off my hard drive, in effect taking me back to my new out of the box state in 2005!!
I had Windows XP SP3 with all current updates installed, along with the Apple software needed to support my iPod Touch 3 and my iPad 3.
Here's what I did:
(1) I removed the applications in the order turingtest2 stated, running into the anticipated problem with Apple Mobile Device Support but pressing on as suggested.
(2) After uninstalling the final application, Apple Application Support, I retried uninstalling Apple Mobile Device Support one more time, but it failed to uninstall again, so I just pressed on.
(3) Because Apple Mobile Device Support failed to uninstall, I decided to check out the <a href="http://support.apple.com/kb/ht1925" >HT1925: Removing and Reinstalling iTunes for Windows XP</a> article per turingtest2's suggestion, and did the extra step of making sure that iTunes and its related components are completely uninstalled.
(4) That included manually removing the Apple Mobile Device Support subfolder from the Common Files folder, that I assumed was still around because Apple Mobile Device Support failed to fully uninstall (btw I did NOT have any problem with iPodService being removed).
(5) I rebooted my computer.
(6) During that reboot process, as my computer was trying to load Windows from my hard drive, on a black screen appeared: "NTLDR IS MISSING, PRESS CTRL-ALT-DELETE TO RESTART".
(7) No other key press worked, so I did a ctrl-alt-delete, and the computer rebooted and then just displayed the same 'ntldr is missing' message.
(8) I did a forced shutdown (by holding in the power button) and turned on my computer again, just to get the same ntldr message.
(9) I used my iPad to research that message on the Internet, and found that I may be missing a couple of operating system files (ntldr & ntdetect.com) on my hard drive, which I can reload from my original Windows CDs . But like with most PC owners, my computer didn't come with any such CDs, though I did create Recovery CDs at home as advised (the ones I found in my desk were SP3 luckily).
(10) So I followed <a href="http://pcsupport.about.com/od/findbyerrormessage/a/ntldrmissingxp.htm" >the Internet instructions</a> of inserting 'the Windows XP bootable CD into the computer", rebooting the computer (I first verified that my BIOS is set to boot from a CD before my main hard drive), and pressing the "R" key to repair Windows.
(11) The remainder of the instructions would have had me then logging into Windows and copying the two before-mentioned files off the CD and into the root directory of my hard drive. But it didn't let me do that. Instead it just began automatically restoring Windows off the CD and onto my hard drive.
(12) Once that started, I didn't dare attempt to intervene.
(13) When it finished, it had me reboot.
(14) After loading, Windows displayed the first screen of the newly installed Windows setup procedure, a screen that I have seen many times on computers at work that I have reformatted hard drives on and installed a fresh Windows on (I served as my small (20-employees) company's network administrator because, though technically a novice relative to most network gurus, as an experienced computer programmer I knew the most about computers there).
(15) Afraid of taking another step forward, I haven't gone past that first screen. This is where I'm at right now.
I'm scared of going further because I don't know what Recovery has done to this point. I assume it would leave all my data files alone, though that wouldn't be a catastrophe, since I do full and incremental backups to an external drive. But has it in fact already reinstalled whatever the Windows it had on that CD overtop of the Windows on my hard drive? Has it already wiped all my installed applications from my hard drive? Or will it do any of this in the steps following this first screen? Can I avert a catastrophe or is it already too late?
If I were a regular user it would still be a big problem. But as a guy who makes his living with his computer, it is a catastrophe. Yes, I have all my original purchased software CDs. But I also have accumulated dozens if not hundreds of freeware software programs.
I don't know which of Apple's steps to uninstall iTunes caused my problem, but of course one of them did, in combination with my unique computer's state. Please, turingtest2 and others, if you can help me, I would so appreciate it. And of course it would be best if we can find a solution to avoid others potentially having the same problem.
Thank you,
Gary Schankula (Canada)

I just made a back up DVD on the G5 and then loaded it onto the Vista iTunes .. worked great and took 10 mins total with both machines

MMS Update from 3.1 - Unable To Restore Error - Phone Dead.

Ok, I just tried to do the MMS update from 3.1 and now when I plug it in it says that it needs to be restored and all data will be lost. Before trying to do the MMS update downloaded latest iTunes, then plugged in the phone and did the download and update. Now I try to do the restore but it errors before complete every time.
What do I do know got to have this thing working and I readlly don't want toose all my data?

I had the same issue. I have a 16GB 3G. I tried everything Apple suggested and then some. I had to download the 3.0.1 firmware and restore from that. I even took it to the Apple store after I put 3.0.1 back on and they had the same problem. My phone is out of warranty, so my only options are pay Apple for a new phone or live with 3.0.1 without being able to upgrade. This is the option that I chose. If your phone is under warranty, take it to Apple, they will replace it. I would not suggest restoring the firmware if you are still under warranty.
If you choose to restore using 3.0.1, just download the firmware from the internet and then hold the Shift key while clicking on the Restore button in iTunes. That worked for me so that at least my phone is working and is no longer in paper weight mode.
Sorry, I wish I had better news, but at least that will get you up and running again. I have noticed that the hard reset has worked for some people on here, (hold down the home and sleep buttons for about 10 seconds or so) but that would not work with my phone. I tried everything. I tried the update on four different computers both Mac and Windows. (Make that 5, the Apple store was #5). I tried completely uninstalling and reinstalling iTunes on two of the computers. I tried using an old version of iTunes as well as the updated version of iTunes. I tried everything, the only thing that worked was going back to 3.0.1. There is actually a post on here that describes how to get MMS on 3.0.1 without upgrading to 3.1. Since my phone is out of warranty, I have nothing to lose.
Good luck...

Itunes update...keep getting a constant error on every update

When I get auto updates, or I do a manual update of softeware....the itunes update always gives me an error and says it can not be updated....

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

When I try to update from the app store I get error C08229p

Hello,
When I try to update from the app store on my iMac I get an error. An error has occured cannot connect to software update server (C08229p). Does anyone know how to fix this. The computer is connected to the internet. I have tried to boot in safe mode but still get the error. I can't update anything. Can anybody help?
Thank's
Mimi

Triple-click the word "telnet" in the line below on this page to select the whole line:
telnet swscan.apple.com 443
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You should almost instantly get three lines of output below what you entered, the last of which is this:
Escape character is '^]'.
If there's no output within ten seconds, consider that a failure. Otherwise, please post the output in a reply. You can then quit Terminal.

I have difficulty installing itune update 11.1.4 i get runtime error 6034 error 7 windows error 1114 pls help

i have difficulty installing i tune update 11.1.4 got this runtime error R6034 and i tune did'nt install correctly Error 7 error 1114 messages.

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

System center endpoint protection update from WSUS faild on some computers: error 0x80070005

Hi, some computers, not all fail to update from WSUS.
Manual installing the full updates works.
From Windowsupdate.log:
WARNING: Failed to delete old install directory at C:\Windows\SoftwareDistribution\Download\Install. This may block future installs.
I also cannot manually delete this folder, after a fresh reboot there is no more Install folder.
From System logs:
Sorry, the errors are in German:
Beim Aktualisieren der Signaturen wurde von Microsoft-Antischadsoftware ein Fehler festgestellt.
    Neue Signaturversion:
    Vorherige Signaturversion: 1.169.55.0
    Aktualisierungsquelle: Interner Server für Definitionsupdates
    Aktualisierungsphase: Installieren
    Quellpfad: http://sus-server:80
    Signaturtyp: AntiVirus
    Aktualisierungstyp: Vollständig
    Benutzer: NT-AUTORITÄT\SYSTEM
    Aktuelle Modulversion:
    Vorherige Modulversion: 1.1.10401.0
    Fehlercode: 0x80070005
    Fehlerbeschreibung: Zugriff verweigert
Beim Aktualisieren der Signaturen wurde von Microsoft-Antischadsoftware ein Fehler festgestellt.
    Neue Signaturversion:
    Vorherige Signaturversion: 1.169.55.0
    Aktualisierungsquelle: Microsoft Update Server
    Aktualisierungsphase: Installieren
    Quellpfad: http://www.microsoft.com
    Signaturtyp: AntiVirus
    Aktualisierungstyp: Vollständig
    Benutzer: NT-AUTORITÄT\SYSTEM
    Aktuelle Modulversion:
    Vorherige Modulversion: 1.1.10401.0
    Fehlercode: 0x80070005
    Fehlerbeschreibung: Zugriff verweigert
Client is manually install, unmanaged, no SystemCenter server.

I know this is an old post, but I've seen this several times on client pc's. Seems to happen only with .NET updates, it'll install one, then fail the rest. Windowsupdate.log file shows WARNING: Failed to delete old install directory
at C:\windows\SoftwareDistribution\Download\Install. This may block future installs.   It seems like concurrent installs fail because of this folder, and like the OP, when I reboot, that folder is gone and I can install the next update, which fails
the remaining updates, and then we repeat the process. This actually happened to me today new pc build, installed .net 4.0, .NET updates fail with error code 80070005. Yes, I'm logged in with an admin account. Anyone have any suggestions?
I can post log files or whatever if needed.
Tim Magnuson | MCTS, MCITP | MCCA 2011 |
Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
My Blog Site: http://tmagnuson.wordpress.com

When I try to update from CS5 menu, I get an error that they did not install

I am running CS5 on Windows 8.1. When I try to update from CS5 menu, it appears updates are downloading, but then I get an error that they did not install (no error number), and contact customer support. When I click on that I get a discussion about incorret serial number. I deactivated, then reactivated, get same results.

Yay! Finally got it to work.
Deactivated CS5 and uninstalled. Then reinstalled. Downloaded and installed AAM (took several tries before finally got it to work properly). Then download the updates individually and finally got to install using AAM.

The last Apple itunes update from 1/24/14 was unsuccessful and I now receive an error message stating that a program MSVCR80 file is missing. What does that mean?

On January 24, 2014 I received a prompt on my Sony Vaio laptop that there was an iTunes program update ready. I allowed my computer to install it, I received an error message stating it could wasn't completed. Since then I can't access my iTunes and continuously receive an error message stating that a file MSVCR80 is missing. A second message pop-up box states that I need to reinstall iTunes. My question is if I remove the program how do I locate my file to reinstall it and am I going to lose any of my music?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)

IPhone4s is stuck on screen with itunes imblum and plug into icon to download new itunes update from computer but will not do anything else...totally froze up....

at wits end.. don't know what else to do... I already tried to reset phone and still goes back to same screen

Hello crawford1968, your efforts are appreciated! Was there any physical or water damage on the phone? The factory reset is the last resort option. Have you tried letting the phone's battery drain and then charge the device to see if the power on will respond? We can definitely look into replacement options since the device is not responding. We can be reached via these channels: http://vz.to/19p59Ec
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

ITunes update from 11.01 to 11.02 error (GetLastError: 5)

Similar Messages

Maybe you are looking for