ITunes Update has messed up my Windows installation

I just opened iTunes to transfer some files across to an iPhone, and it prompted me to update iTunes, which I agreed to. Upon the update finishing it stated that a system restart was required in order to complete the process. However, after doing this CHKDSK thinks the C drive needs checking and goes through the full check. Upon this completing, the machine again restarts as expected, but Windows will then not boot. It gets to a certain stage of loading (Windows splash loading screen shows for a few seconds), then the PC restarts and gets itself stuck in a loop of trying to start. The only way I can get it to boot is to start in safe mode and then use system restore to get back to a previous configuration. I thought maybe something had gone wrong the first time, so I tried the whole process again, and again I've got the same problem.
Now I feel like the only way I'm going to get this to work is to wipe the machine and start again as something has obviously gone haywire with the hard disk after applying this update. As this is an iPhone, I don't have the luxury of using any other software for transfering files to and from it.
Has anybody else had a similar issue?

enronceo wrote:
So I have been complaining about all the issues to Apple customer service, the community forums and calling Wacom and Photoshop and they all blame YOU!
Well we don't even know you, so why us? we are just users of Apple equipment, like you are, well maybe not quite like you are but you know what I mean.
Curb the attitude and describe your issues and someone may help.
Here's one to start with, the little grey wheel that went around and around while Mountain Lion and Mavericks got started has been replaced by an blue bar that gets longer. It's normal.

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Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

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Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing

I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???

First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates

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iTunes update 11.1.4 for Windows: Unable to install or open. if 11.1.4 is uninstalled, will my library contents be lost?

You don't need to open iTunes to back up the library. See Troubleshooting issues with iTunes for Windows updates and look in the further information area for backup advice.
tt2

ITunes update problem leading to a Windows NTLDR error

I also experienced the "MCVCR80.dll is missing" / "Error 7, Windows error 126" iTunes update error like almost everyone else. I followed turingtest2's solution that has been posted in the countless threads on this problem (e.g. <a href="https://discussions.apple.com/message/24618776#24618776" >https://discussions.apple.com/message/24618776#24618776</a>); really, turingtest2's solution is coming from Apple's own <a href="http://support.apple.com/kb/HT1923" >HT1923</a> & <a href="http://support.apple.com/kb/ht1925" >HT1925</a> articles.
My computer would not reboot, though! I got the error, "NTLDR IS MISSING", which indicates a *major* operating system problem. In trying to troubleshoot this problem, I've gotten myself into a real mess: it looks like I may have inadvertently wiped Windows and perhaps all my installed applications off my hard drive, in effect taking me back to my new out of the box state in 2005!!
I had Windows XP SP3 with all current updates installed, along with the Apple software needed to support my iPod Touch 3 and my iPad 3.
Here's what I did:
(1) I removed the applications in the order turingtest2 stated, running into the anticipated problem with Apple Mobile Device Support but pressing on as suggested.
(2) After uninstalling the final application, Apple Application Support, I retried uninstalling Apple Mobile Device Support one more time, but it failed to uninstall again, so I just pressed on.
(3) Because Apple Mobile Device Support failed to uninstall, I decided to check out the <a href="http://support.apple.com/kb/ht1925" >HT1925: Removing and Reinstalling iTunes for Windows XP</a> article per turingtest2's suggestion, and did the extra step of making sure that iTunes and its related components are completely uninstalled.
(4) That included manually removing the Apple Mobile Device Support subfolder from the Common Files folder, that I assumed was still around because Apple Mobile Device Support failed to fully uninstall (btw I did NOT have any problem with iPodService being removed).
(5) I rebooted my computer.
(6) During that reboot process, as my computer was trying to load Windows from my hard drive, on a black screen appeared: "NTLDR IS MISSING, PRESS CTRL-ALT-DELETE TO RESTART".
(7) No other key press worked, so I did a ctrl-alt-delete, and the computer rebooted and then just displayed the same 'ntldr is missing' message.
(8) I did a forced shutdown (by holding in the power button) and turned on my computer again, just to get the same ntldr message.
(9) I used my iPad to research that message on the Internet, and found that I may be missing a couple of operating system files (ntldr & ntdetect.com) on my hard drive, which I can reload from my original Windows CDs . But like with most PC owners, my computer didn't come with any such CDs, though I did create Recovery CDs at home as advised (the ones I found in my desk were SP3 luckily).
(10) So I followed <a href="http://pcsupport.about.com/od/findbyerrormessage/a/ntldrmissingxp.htm" >the Internet instructions</a> of inserting 'the Windows XP bootable CD into the computer", rebooting the computer (I first verified that my BIOS is set to boot from a CD before my main hard drive), and pressing the "R" key to repair Windows.
(11) The remainder of the instructions would have had me then logging into Windows and copying the two before-mentioned files off the CD and into the root directory of my hard drive. But it didn't let me do that. Instead it just began automatically restoring Windows off the CD and onto my hard drive.
(12) Once that started, I didn't dare attempt to intervene.
(13) When it finished, it had me reboot.
(14) After loading, Windows displayed the first screen of the newly installed Windows setup procedure, a screen that I have seen many times on computers at work that I have reformatted hard drives on and installed a fresh Windows on (I served as my small (20-employees) company's network administrator because, though technically a novice relative to most network gurus, as an experienced computer programmer I knew the most about computers there).
(15) Afraid of taking another step forward, I haven't gone past that first screen. This is where I'm at right now.
I'm scared of going further because I don't know what Recovery has done to this point. I assume it would leave all my data files alone, though that wouldn't be a catastrophe, since I do full and incremental backups to an external drive. But has it in fact already reinstalled whatever the Windows it had on that CD overtop of the Windows on my hard drive? Has it already wiped all my installed applications from my hard drive? Or will it do any of this in the steps following this first screen? Can I avert a catastrophe or is it already too late?
If I were a regular user it would still be a big problem. But as a guy who makes his living with his computer, it is a catastrophe. Yes, I have all my original purchased software CDs. But I also have accumulated dozens if not hundreds of freeware software programs.
I don't know which of Apple's steps to uninstall iTunes caused my problem, but of course one of them did, in combination with my unique computer's state. Please, turingtest2 and others, if you can help me, I would so appreciate it. And of course it would be best if we can find a solution to avoid others potentially having the same problem.
Thank you,
Gary Schankula (Canada)

I just made a back up DVD on the G5 and then loaded it onto the Vista iTunes .. worked great and took 10 mins total with both machines

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with the most recent update of iTunes (2015, 12.1.1.4- or even later) The iTunes store has stopped working. Every time I open it a window pops up saying "ITunes has stopped working" and then I am forced to close the program and can't get back on it. I own a PC with windows 8. Previously I've never had this issue before. Even when I open ITunes in SAFE MODE the same window still pops up with "ITunes has stopped working'. What is happening and how can I fix this issue?

Greetings Willyme,
As someone who uses iTunes just about every day, I know I would be unhappy with things if I could not get it to launch. Let's see if we can get you back up and running. I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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Perhaps let's first try updating your Apple Software Update.
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A program required for thsi install to complete could not be run.
Contact your suupport personnel or package vendor."
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Message was edited by: Joe_TLC

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All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
If this is the case, this fix should work for you.
Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
Once I did that, every install that had previously errored out performed flawlessly.
The MS articles in question:
http://support.microsoft.com/?kbid=316309 (1619 error)
and
http://support.microsoft.com/?kbid=308419 (how to set special permissions)
Hope this helps!
Doc

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