Itunes update prob
i just got a new ipod 80 gb and it says update to the newest itunes but when i try to update the process of putting the new itunes on my comp, it says the old quicktime can't be erased and says call technical support. need help
80 gb
I have exactly the same with my iPad. All i have now is the connect to iTunes picture. I have run the diagnostics in itunes (under help menu) and it says that neither my phone or iPad are connectted yet they physically are. I have gone into device manager and it says there is a software connection problem. I am trying another pc to connect my pad. Update - connected ipad to my netbook with latest itunes version and it is carrying out the update. that means this laptop has a software comms problem with USB.
Similar Messages
-
Hi , after most recent iTunes update my iPad 4th gen & iPhone 5s will not finish sync ?
It see's the device starts to sync gets to waiting to apply changes then gets stuck, then I get a window pop up saying unable to finish sync ?
This is really frustrating , as I use the iPad as a Dj ing tool so I sync it a lot to keep it up to date .
I've tried a few things and nothing works :(
I don't want to restore as I've got bookings and worry that if I do that then it still won't sync then I will be stuffed.
It's all been working fine before both iPhone & iPad are on iOS 7.0.3 I synced both Monday with no probs , updated iTunes yesterday now no sync .
Please help .ChipGore,
I am having the same issue on "There is no indication that syncing calendars is even an option in iTunes, and there used to be! (not happy right now)"
My MacBook Pro running on OS X 10.9.1 won't even sync calendar with my iPhone right now.
Have you got a solution yet?
Gideon -
How do you fix the itunes update
how do u fix the new itunes update so i dont get all these error messages
I have same prob as Mizz Gibbs.
itunes = 11.1.3.8
OS = Win 7 Home Preimum Service Pack 1 (with latest updates applied)
thx for any help you can offer ... -
I HATE THE NEWEST ITUNES UPDATE. how can i uninstall this latest update and just use the previous version??
I have same prob as Mizz Gibbs.
itunes = 11.1.3.8
OS = Win 7 Home Preimum Service Pack 1 (with latest updates applied)
thx for any help you can offer ... -
Ipod nano 7th g is not rcognised by computer after itunes update
My ipod nano 7th generation is no longer recognised by my computer after the latest itunes update. Newest software is on my windows 8 computer... Any ideas?
Hello, Arndt262.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
After the latest iTunes update neither of my iPods are recognized by iTunes, so I am unable to sync. When I run diagnostics it says no device connected. My laptop sees my iPod so I know it is connected. I have tried all of the recommended iTunes fixes and none work. I tried deleting and reinstalling both an older version and the newest version. The older version would not reconize my music libray. Any thouhts?
I tried deleting and reinstalling both an older version and the newest version.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
Recent ITunes update has caused ITunes not to work. Tried uninstalling all Apple products and reinstalling fresh. Still doesn't work. Tried reinstalling from an old install.exe. Install went nicely but program won't start as it says it can't open the library file.
Now that I have no way of accessing any of the products I have purchased from ITunes, I will most certainly never use ITunes again for any reason. Why throw good money after bad? I will use another MP3 player that is not as cumbersome or proprietary.
Lesson learned. -
Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
Receipt in recent iTunes update
My work recently issued me an iPod touch (the only reason I have an Apple product) and I purchased an app for work. I need a receipt to be reimbursed. I made the purchase over 72 hours ago and have not recited an email, and yes, I checked my junk mail. The instructions in the Support Community require iTunes (why I need another program to manage my purchases I don't get) but the instructions don't apply to the recent iTunes update. Does anyone know how to get a receipt with the new iTunes update? Please help.
Posted with my Windows PhoneYou should have an emailed receipt to the primary email address that is on the iTunes account. If that is the email account that you are checking and the email isn't there then you can try contacting iTunes Support and see if they will send a copy (which is probably unlikely) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Or would a screenshot of your purchase history be sufficient ? If it is then you can see the last 90 days purchases via http://reportaproblem.apple.com, or there is a better version of your purchase history viewable via a computer's iTunes : See your purchase history in the iTunes Store. -
Computer slow and not responding since installation of new iTunes update
Good Morning,
I downloaded the new iTunes update two days ago. As soon as I did it my computer was freezing up and none of my programs would respond. I uninstalled it as my computer was working fine. I did the update again and the same thing happened. So this time I uninstalled iTunes only, not Quick Time and my computer is fine. Is there anyway I can get a link to download the previous version? I can not do a system restore because my compute does not have one for some reason. I have tried that.
Also my computer's CPU usage runs normally at anywhere from 4% to 12%, both times after I did the update, it was running at 100% all the time. I could not shut it off or close any programs.
Does anybody have any ideas?
Thank you for your time.Many thanks Matt - when I spoke to my son last night he did say the anti-virus programme might be the cause, so he told me how to re-install the old Thunderbird version which worked, and to tick the option which says 'allow me to choose whether to install new versions'. So far so good! Very grateful for your help - thanks.
-
My Home Sharing does not work any more after latest iTunes update
After iTunes update to 11.1.3 my Home Sharing does not work any more!
It worked just fine for several years...
I tryed to do everything I could find on Apple support... NOTHING works.
Most of Apple so called updates turn out real crap...
I am wondering whats happening to Apple?...Hello igor_rena,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Best of luck,
Mario -
13.3 Macbook Pro Retina Keeps rebooting after recent iTune updates
This morning after I installed the new iTune updates (11.2.?), the macbook pro just flashed with some color stripes and then screen went black. I need to long hold reboot key to turn it off and turn it back on.
My iPhone was connecting with the Macbook during the update. I am not sure if this is connected to the issue. I unplugged iPhone and rebooted the Macbook. But right after I log in, the color stripe things came again and the macbook went dead. Now it is stuck in this status. I think I need to bring it to the apple store and have the "genius" guys fix it
updates: I waited for a while and reboot it. Now it seems working...This morning after I installed the new iTune updates (11.2.?), the macbook pro just flashed with some color stripes and then screen went black. I need to long hold reboot key to turn it off and turn it back on.
My iPhone was connecting with the Macbook during the update. I am not sure if this is connected to the issue. I unplugged iPhone and rebooted the Macbook. But right after I log in, the color stripe things came again and the macbook went dead. Now it is stuck in this status. I think I need to bring it to the apple store and have the "genius" guys fix it
updates: I waited for a while and reboot it. Now it seems working... -
I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
-
ITunes Updates Keeps Modifying the Library
The last two iTunes updates I have allowed to run (9.1x and today, version 10) have mangled my library. The 9.1x download wiped about 2 hours of user-input cover art. The Apple cover art function is awful, to be kind. When I spend hours updating the holes and mistakes it leaves behind, I don't appreciate the next version wiping it out during the update.
I reluctant;y put in Version 10 today. Immediately afterward, I opened my library to find that not only did this version randomly delete my cover art AGAIN, it also randomly separated my albums into multiple entries. Now I get to spend 2 to 3 hours scouring my library for the missing and wrongly assigned cover art, I also have to knit entries back into single albums.
Who does your software QA? If I put the cover art in manually, LEAVE IT. Don't rearrange my library entries. Don't break up albums into multiple new albums. Next time you feel the need to make an iTunes upgrade, think Hippocratic, and first do no harm. AND GIVE ME A BLOCK ALL UPGRADES OPTION. I really don't need your help any more.SAme problem here. Did you ge tany fixes, other than manual?
Maybe you are looking for
-
Is there any way to add a text from html into a PDF form using javascript?
I have a SCORM based package having only a PDF form to show. I want to add user name from SCORM LMS to be added on the PDF whenever user launches PDF from LMS. Please let me know if there is any way to execute this. Thanx.
-
When I use command-tab to switch windows, sometimes it skips over certain programs. For example, if I have 10 programs open, and I hit command-tab, it will automatically select the 2nd program in the list (which is normal, and what I expect). But i
-
When i make internet recovery i see question mark after install and reboot. Why?
When i make internet recovery on clear HDD's with created striped software RIDE 0 with two HDD in mac mini. I see question mark after install and reboot. Why?
-
Google toolbar will not install in firefox 3.6.25
google toolbar will not install in my firefox 3.6.25. it will not download. but, google toolbar version 7.1.20110512w is an extension in my firefox browser. i'm looking for suggestions about fixes or workarounds for this issue. thanks!
-
Have any extension framework that design based on BC4J/ADF
Hi all: have any one know that whether have any commercial or opensource extension framework that design based on BC4J or ADF, we need a complete application framework to build ERP system through JClient technology, we wish concentrate on translating