ITunes update removes essential software from my computer, which means I can't use the Internet.

Two days ago, I updated iTunes to the latest version, but it appears that during the installation, vital software was removed from my computer. The result was that I couldn't access the Internet after the installation. I then did a system restore to get my computer back to how it was before I installed the new iTunes, with the result that the essential Internet file is back, but I can no longer open iTunes. I am getting the message that I need to change to the English version! I never selected any other version during the installation and in any case there was no such option.  I simply pressed the "Download update" from within iTunes.
I have tried re-installing iTunes, but I keep getting the same result and have to keep reverting so that I can use the Internet.  Has anyone come across this problem? How do I resolve it?

Okay than this definitely was not Apple. Apple support techs never have access to your mouse. It sounds like this company installed some software on your Mac. It is hard to tell what their intentions are but just assume in these situations that all your data was compromised. Possibly all your online accounts have been compromised such as social networks, banks, etc.. The smartest thing to do would be to change all of your passwords and reinstall OS X on your Mac. It sounds extreme but that's what happens when a 3rd party company gains control of your computer.
-Zeph

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