Itunes updated files and now I'm locked out - help

So I just plugged my Ipod classic into the PC to charge it and Itunes opens up and says 'updating files'.
The old files (over 20gb of music and movies) are still on it, but it looks in the usage bar to have compartmentalized them off.
It then copied the whole lot over again... so now all the same files are on it twice.
And when I turn it on it has no files. No music, movies or the games i've downloaded. Nothing.
2 days ago I logged into my apple account on Itunes and downloaded a game for the Ipod. It didn't try to update it then, and didn't earlier today when I plugged it in. But this time it did what I mentioned above.
So now I can't access any of my music or movies on it. Help.
Will I have to restore it and start again?
EDIT: I've just plugged it in again, and it has added the 2nd lot to the compartmentalized files and tried to copy it all over again. So I forced it to stop syncing and ejected it.
Message was edited by: fooffstarr

Nevermind.
I called the number on my warranty we ended up having to restore it and start over.
Still don't know what caused the issue in the first place, so ill leave this marked as unanswered for now.
If anyone knows why it would do it please let me know

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