ITunes updater not working

I already have iTunes, and I've been using iTunes for about a year. When I opened iTunes today, it told me a newer version was avalible, so I clicked yes to install the new iTunes. It came up fine and went through all the normal operations, until it got to the part of the installation where it said "removing backup files". It stayed like that for (literally) 10 minutes. I tried to cancel the operation and restart the iTunes setup shortcut, but the original page won't cancel, and the new page won't cancel the installation. As of right now, I still have my iTunes library, but no iTunes program. I have no idea what to do! Did anyone else here run into that problem or at least install the new iTunes from a previous one?

You might of had antivirus running when you went to update it and it interfered with the install. Uninstall iunes AND quicktime, clean the installer files out by going here and rolling down to "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
Now turn off/disable antivirus and download/install iTunes off the apple site http://www.apple.com/itunes/download

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