ITunes updating crashing windows?

This is third time I'm typing due to some unknown error apple website is showing me.
It's hard to type whole thing again and again.
I happen to follow the lates iTunes update notification for windows and installed. It asked me to restart and after restart the screen is blank no response. After waiting for a while, I reset and windows want to repair, which also didn't work. But later when I switch on the pc it started windows normally.
In meanwhile I was trying to look for support for the same through my ipad. I didn't find, no actually apple didn't mention any email support in their website. Instead they ask me to open a case which again asks me mac serial number. Lol.
Since then I am trying to type this thread and it get error to post.
Anyone please guide to ge email support for such situation if I get next time. Phone numbers won't help bcos I'm in travelling and sometimes it will be midnight.
Thanks and regards
Anil

See if this article will help:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store
http://support.apple.com/kb/TS3441
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297

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ITunes updating crashing windows?

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