ITunes upgrade bonjour stops
Ok so I have this problem every time iTunes upgrades.
Running windows 7 64bit
I have iTunes running perfect, streaming to 5 devices on V10.3.1
I upgraded recently to 10.7 and bonjour stopped working. I could not get any devices found. Went Into services to stop and restart but got an error. I thnk it was 1067. No matter what I did I could not resolve the issue. All I could do was downgrade back to 10.3.1 and hey presto everything works again.
I have just tried V11 and get exactly the same problems. As ios6 needs v10.7 or later ths is causing no end of problems.
I have read all the posts relating to this issue and nothing posted works. I knw I am not alone with this problem
Sort it out Apple this is an ongoing problem with many users
Had the very same issue. Found out that it has something to do with Java Runtime not being installed (or being installed multiple times which was not the case for me). Downloaded and installed latest JRE from Oracle, now Bonjour starts normally.
Regards, rj
Here's the original article that pinpointed me in the right direction
My system: Win7SP1 X64
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Itunes upgrade window stopping me buying Tracks!
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iTunes 7.5, the latest version, supports Mac OS X 10.3.9, which should run on your eMac just fine since it's already on some version of 10.3, so just update your OS if necessary and then update to the latest version of iTunes. You should also make sure you're on the latest version of QuickTime, for which a version for 10.3 also exists.
Message was edited by: Dave Sawyer -
I have upgraded iTunes now it stops working after a few seconds.Help?
i have upgraded iTunes now it stops working after a few seconds.Help?
Hi Andrew,
If you have issues with iTunes unexpectedly quitting you may find the troubleshooting steps in this article useful -
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
If you are using Windows XP, you may want to use this article -
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Thanks for using Apple Support Communities.
Best,
Brett L -
I have iphone 3gs. I upgraded its software through itunes but it stopped reading sim. Then I restored but since then iphone is locked with message to insert a carrier compatible sim. I've checked my sim, it is ok. How to restore the iphone?
I'm going to make some guesses here. You bought your phone second hand. In other words, not from Apple and not from your carrier. What you got is a hacked phone that was originally carrier locked, most likely to AT&T in the US. You are NOT in the US. (If I get any of this wrong, please tell me).
What has happened is when you updated the software, it was re-locked to the original carrier. ONLY the carrier can authorize an unlock. If it is locked to AT&T, you're out of luck as they WILL NOT unlock an iPhone for any reason.
If it's locked to another carrier, you will have to find out what carrier that is (you can NOT tell by looking at the model number) and find out if they unlock iPhones. If you can't find out, or if they do not, then your only real option is to sell the phone and purchase one from a LEGITIMATE source.
You can find out who the supported carriers are here: http://support.apple.com/kb/ht1937 -
Only a problem with music videos. Normal audio tracks work fine. Introduced with 10.6.7. 10.6.8 failed to fix it.
Set the "stop time" of a music video to 10 seconds shorter than the full length and iTunes will still play it to the end. Very annoying, especially if there's a bunch of noise at the end of a song.More info: After I upgraded to 10.6.7, I first noticed the problem. Downgraded to 10.6.6 and it worked again. Upgraded to 10.6.8 when it was released to see if this had the issue fixed - but it didn't, iTunes failed to stop on time again (only music videos).
Just downgraded to 10.6.6 and it still doesn't work!!! Now I'm really screwed and confused. HELP! -
I yesterday installed the latest itunes upgrade to version 11.1.5.5. After doing so my computer no longer recognizes my cd drive Device manager states that windows cannot load the device driver, the device driver may be corrupted or missing. When I have tried to renew the driver it states the latest one is installed. I do not have the file afs.sys on my computer which is quoted as the file which causes optical drives to disappear. Any ideas
Hi, I've managed to get my CD & ipod working now but it wasn't easy. Maybe this will help you fix it.
This is what I did:
The problem: OS Windows 8.1 - was working ok with itunes (not sure which version). Upgraded to 11.1.5.5 and my old ipod stopped being recognised by itunes. As I had just bought a new ipod touch 5G I didn't pay too much attention however I soon realised that the new ipod wasn't recognised either. I uninstalled iTunes & reinstalled but that didn't fix it. I found a technote (see below) that says how to get get your ipod reconised. That worked but on a a reboot I realised that there was no CD drive appearing in windows.
It now works & this is what I did to fix it:
Went through the apple technotes on CD issues & looked a the Gear website
Looked for afs.sys file but didn't have that
The registry settings for device filters looked the same as the technotes
Device manager for CD said there were problems in the registry
I backed up the itunes folder (I was planning on a clean install & rebuilding itunes from scratch however most people want to keep their data)
I uninstalled itunes but that made no difference
I rolled back to the a system restore point that had been created not long before the upgrade to 11.1.5.5
The CD drive was now OK again
I went into Windows update and ran the updates that were available - one was for intel chipsets
I created a system restore point as a precaution
I found the registry key that is mentioned in the technotes to do with CD problems and device filters and backed it up separately as a precaution
I ran itunes (x64) 11.1.5.5
itunes asked me if I wanted to repair or uninstall - I uninstalled
I rebooted
I ran install for itunes 11.1.5.5
itunes installed ok & the CD was still there
ipods were not recognised
I followed the instructions http://support.apple.com/kb/TS1538 to update the driver
5. Verify that the Apple Mobile Device USB Driver is installed - For Windows Vista, Windows 7, and Windows 8
Update the Apple Mobile Device Driver
I now have a CD drive & iTunes recognises my ipod again - phew
Good luck -
My itunes opens but stops responding two seconds later....Help?
Recently i got given an ipod and my itunes had been working fine previously. So i loaded my ipod and my two siblings ipods onto the computer and we were downloading music and it was working fine. Later i came back and tried to open itunes and the window opened up but it froze on 'loading itunes store' and stopped responding. I do not have bonjour or asc so its nothing to do with that. Does anyone know how i could fix this? Thanks
The message "this program is trying........" probably came from your secyrity software trying to insert back the LSP.
If you are still having these type of problems after trying the winsock reset and are running any kind of net monitoring software like Bsecure, Net Nanny, AVG Family Safety, Safe Eyes, Covenant Eyes, Norton Online Security etc... I would suggest that you try uninstalling said software and reinstalling iTunes 10.5 to see if that corrects the issue.
Or You may follow article TS4123 steps to identify which software in your system is the culprit and uninstall it. Good Luck!
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
Last Modified: November 28, 2011
Article: TS4123
Symptoms
You may notice the following symptoms after installing iTunes 10.5 for Windows:
iTunes is slow to respond
Windows is slow to respond
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
Some processes installed by iTunes are using up a lot of resources in the Windows Task Manager.
iTunes Store looks empty and white as shown below:
Products Affected
iTunes Store, iTunes 10 for Windows
Resolution
Look for modifications to Windows by:
Running MSINFO32 by choosing either Start > Run, or using the search box to search for
Once it is open, expand Components and then expand Network.
Click Protocol. The first value should look like this:
However, if you find a value that is more like this, it indicates that there's an LSP (Layered Service Provider) monitoring your computer:
"<LSP Info>" is variable and may specifically mention a software suite, or appear to be a meaningless acronym
Scroll through the list on the right and look for any LSPs that have been installed by third-party software. By default, the Windows OS will have 10 values:
MSAFD Tcpip [TCP/IP]
MSAFD Tcpip [UDP/IP]
RSVP UDP Service Provider
RSVP TCP Service Provider
MSAFD NetBIOS [\Device\NetBT_Tcpip...
The value above repeated 5 times with additional variables at the end
Note: If you want to know more about which values from this key are part of Windows, please review Microsoft article 811259.
Once you've identified the third-party LSPs, determine which software placed them there. Here is a partial list of LSPs you might run into and the software that may have placed it there:
Product or Manufacturer
LSP Name
Bigfoot Networks
BfLLR over [MSAFD Tcpip [TCP/IPv6]]
ByteMobile, Inc.
BMI over [MSAFD Tcpip [TCP/IP]]
Covenant Eyes
Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]]
PC Tools / Spyware Doctor
PCTOOLS over [MSAFD Tcpip [TCP/IP]]
SafeEyes
Internet Content Filter over [MSAFD Tcpip [TCP/IP]]
SpeedBit Video Accelerator
SBLSP over [MSAFD Tcpip [TCP/IP]]
VMWare
VMCI sockets DGRAM
Once you've identified the third-party software that installed the LSP, you can remove that software. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
Note: If unsure on the origin of your LSP, you may try to locate vendor information to determine which software is responsible for the non-default value here.
Reset the WinSock key
If you are unable to identify the software that installed the LSP, you are unable to remove this software because it performs an important function for you, or you've removed this software and the issue persists, you may wish to reset the WinSock key.
To do so, please do the following in an administrator user:
Windows Vista and Windows 7:
Windows XP:
Enter the following command:
netsh winsock reset
Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP. -
Ever since I got the iTunes upgrade, iPhoto does not open and get pictures from my iPhone. How do I fix this? Thanks.
You can stop new photos being automatically added to Photostream in iPhoto from iPhoto preferences > Photostream.
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Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work. Tried to re download, but it states code has already been used
Danielle...
From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
If that doesn't help, disable anti virus software and turn off the Firewall in System Preferences > Security & Privacy.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
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Trouble Downloading ITunes 8 - "Bonjour service could not be installed..."
Hello, I have read through the post and I haven't seen anyone else with this particular problem. I just bought an Itouch and when I went to install version 8 of itunes (i have v7 on my computer which has windows xp, already from my previous ipod)an error message comes up saying "service 'bonjour service'(Bonjour Service) could not be installed. Verify you have sufficient privileges to install system services. I am the administrator as well. Can anyone help?
Im getting the same thing..
Source: MsiInstaller
EventID: 1013
This is the XML view from details..
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1013</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-12-27T14:17:51.000Z" />
<EventRecordID>30032</EventRecordID>
<Channel>Application</Channel>
<Computer>JohnJ</Computer>
</System>
- <EventData>
<Data>Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) could not be stopped. Verify that you have sufficient privileges to stop system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Data />
<Binary>7B38383146354445382D393336372D344238312D413332352D453931424243363437324 6397D</Binary>
</EventData>
</Event>
Message was edited by: TexasRulezNCAA -
Ugrading to iTunes 7.2 stopped my Video playlists working on my iPod
Everything was working well, then I upgraded to iTunes 7.2.
Same day I tried to view my SMART Video Playlists as usual, and I get the old "0 of 0" screen, as if there are no videos in the playlist.
I know that these playlists worked fine before the upgrade
I know that the videos in the playlists are all playable on the iPod
I know the playlist works fine in iTunes
The only change was the iTunes upgrade.
I tried to do a complete RESET still same
Complete RESTORE still the same results.
Once again an upgrade had stopped my Video playlists from working.
I'd like to be able to go back to the previous version of the firmware before I did the restore, since I think the latest firmware upgrade has also contributed to the problemI want to go back to a previous firmware version, surely someone here knows how to do that?
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Itunes upgrades f with my drive
Why is it every time I get an auto upgrade for itunes my drive stops accepting discs and I end up sending it in for 2 weeks of repair at my expence . WHAT THE H IS GOING ON AND WHO DO I CONTACT/ GREG
Microsoft Windows Server 2003 family, Professional Service Pack 1 (Build 3790)
System manufacturer System Product Name
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce 6200 TurboCache(TM)\GeForce 6200 TurboCache(TM)
IDE\DiskIOMEGAZIP_250__________________________42.S___, Bus Type ATA, Bus Address [1,0]
IDE\DiskST3120213AS____________________________3.AAD__, Bus Type ATA, Bus Address [0,0]
IDE\DiskST3120213AS____________________________3.AAD__, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskUSB2.0_CardReader_CF__0100, Bus Type USB
USBSTOR\DiskUSB2.0_CardReader_MS__0100, Bus Type USB
USBSTOR\DiskUSB2.0_CardReader_SD__0100, Bus Type USB
USBSTOR\DiskUSB2.0_CardReader_SMXD0100, Bus Type USB
IDE\CdRomLITE-ONLTR-52246S______________________6S0D___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD_RW_DW-G120A____________________MYS2___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly. -
After Itunes upgraded to latest version 11.0.2.26 Apple TV (1st gen) does not show up anywhere in Itunes
I have the same problem. It was working fine up until the last update for iTunes 11.0.2
Here's the details:
I have an Apple TV - first Gen and up until a couple of weeks ago, was regularly playing sync'd iTunes music and videos through it on a daily basis.
I see other devicess showing up in the "Devices" list in the left panel of iTunes (such as iPad, iPhone, etc.)
AppleTV used to be there consistently, then disappeared upon update to 11.0.2
Apple TV also does not show up in the devices tab under the Preferences window.
I have tried multiple suggestions on the support forum but none have worked.
Apple TV is able to access the network, is on the same network as the iMac with iTunes library connected. Both are connected to network via ethernet cable (not wifi). Both are able to access the internet (apple tv plays movie prieviews and gets updates). Using the Terminal app, I am able to ping the apple TV's IP number from the iMac and get a successful return.
Both have latest software downloads.
I have tried cold-booting the apple TV, resetting the router, and verified in the router device list that both imac and appleTV are listed as active, un-blocked connections.
I don't intend to buy an Apple TV 2nd gen or later (since I bought this one and it's not working now due to software update, what guarantee that a later model won't generate the same problem later.
One last wrinkle, I have a 2 year old and a 5 year old who are jonesing hard for their "dance party" fix.
Have you ever wronged a two year old?
It is NOT pretty.
Help me Apple-wan-kenobi...I can't take the screaming! -
when I play songs on my itunes account, they stop after about one minute and itunes goes on to the next song. This is happening with songs on albums I have purchased direclty through itunes
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken files from your iTunes library, go to the iTunes Store home page, click on the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
Itunes store has stopped working On windows 8
with the most recent update of iTunes (2015, 12.1.1.4- or even later) The iTunes store has stopped working. Every time I open it a window pops up saying "ITunes has stopped working" and then I am forced to close the program and can't get back on it. I own a PC with windows 8. Previously I've never had this issue before. Even when I open ITunes in SAFE MODE the same window still pops up with "ITunes has stopped working'. What is happening and how can I fix this issue?
Greetings Willyme,
As someone who uses iTunes just about every day, I know I would be unhappy with things if I could not get it to launch. Let's see if we can get you back up and running. I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L
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