Itunes upgrade - files gone

I updated itunes this week and then synced my iphone. My playlists and ringtones disappeared. My music is till there but when I try to sync to my phone it says there are no music files (all are selected with the check mark). Any idea where my playlists and ringtones went and/or how to get my music back on my phone? Thanks!!

See this -> http://support.apple.com/kb/TS1967

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ITunes Library file gone missing

Hi there,
This is my first post
Anyway on more upsetting words, my iTunes library has gone walkies!
I have an iPhone 5 and an iPod Classic 160gb.
So that means i have 2 different libraries.
So ive had to change which library iTunes brings up whenever i use one or the other.
However today i went as normal to change from my iPhone library to my iPod and the library file seems to have dissapeared!
And im really stressing out . Look at the pictures and tell me if theres anything unusual.
Please help me!!!

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

Itunes upgrade = File size 8.8 Gb to 69.7Gb!

Hiya
New to this forum but something baffled me yesterday.
I upgraded to the new version of iTunes, but my 1974 songs that were a mere 8.8Gb now show as 69.7Gb.
How has this happened when the number of songs have remained the same. There are no duplications or anything.
I have read a few other comments of people experiencing the same issue, but there is now answer that tells them how to fix it.
Please please please tell me how to overcome this issue.

Generally the *iTunes Music* folder also contains all your Podcasts, TV Shows, Movies & Audiobooks which won't feature in the size of the Music section of the iTunes library. Windows may also be generating copies of album art in any folders containing mp3s, although this is an insignificant overhead.
tt2

Itunes icon gone and files gone

I had just finished purchasing some songs and decided to upgrade to the more recent version of ITunes during the process an error occurred and now my ITunes icon is gone and I cannot find my files. I went to My Music and have the songs that I downloaded today but my playlist is gone.
What to do?

hi yellowjacket!
I had just finished purchasing some songs and decided to upgrade to the more recent version of ITunes during the process an error occurred and now my ITunes icon is gone
did you get an error message with that? if so, what did it say?
or did everything just disappear on you during the "publishing product information" stage of the install?
love, b

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

TS4213 Why can't iPhoto, Pages, Numbers, Keynote and iMovie access my iTunes Library files and Pages, Numbers, Keynote and iMovie access my iPhoto Library files now that I upgraded to '11?

Why can't iPhoto, Pages, Numbers, Keynote and iMovie access my iTunes Library files and Pages, Numbers, Keynote and iMovie access my iPhoto Library files now that I upgraded to '11?
Examples of what is going on:
1. In Pages, Numbers & Keynote, when I go to the media browser the Audio section reads "Open iTunes to populate this list" even after iTunes has been opened, .xml file has been replaced/repaired, etc AND Photo section reads "Open iPhoto to see photos from your iPhoto Library in this list" even after iPhoto Library has been replaced and new default library created.
2. In iMovie, similar thing ... when I go to add photos or music to a movie the iTunes files aren't present and the iPhoto photos are missing with similar messages as in #1.
3. In iPhoto, similar thing ... when I go to add music to a slideshow it says to "Open iTunes to populate this list".
It is shocking to me that Apple would let something as simple as a pathway link to associated library files get this messed up on an upgrade, but what's even more surprising is that with the number of people who seem to be having this particular issue (and I can tell from all the research that I've done for weeks online that there are a lot of them) that there doesn't seem to be a single clear answer to fixing it anywhere on these community support forums. Most of what I've seen is rehashed advice from outdated issues. What I need is a simple answer to how do we get these programs to look for the correct location of the photo and music files because I sure can't seem to find any logical place to do that through the programs' preferences files or the system preferences window?
Any help would be greatly appreciated.
P.S. Here's the details on the software/hardware:
MacBook Pro
Mac OS X
Version 10.7.5
2.4 GHz Intel Core 2 Duo
8 GB 1067 MHz DDR3
iTunes 11.0.4 (4)
iPhoto '11 9.4.3 (720.91)
iMovie '11 9.0.9 (1795)
Keynote '09 5.3 (1170)
Pages '09 4.3 (1048)
Numbers '09 2.3 (554)

I have the same problem on a new MacBook Pro. I have not been able to access the iTunes library from iPhoto since I got this computer. I looked in the Preferences file and deleted the com.apple.iApps.plist but there was no com.apple.iApps.lockfile so I just deleted the iAPPs.plist and rebooted the computer. Still no iTunes available in iPhoto.
All my music is in iTunes and plays. After reading the above I brought up Pages and I was able to access music and insert a track into a document.
Do you have any suggestions.

After yesterday installing the latest itunes upgrade 11.1.5.5 my CD drive is no longer recognized. I do not have the file afs.sys on my computer which is supposed to cause the problem. Any ideas?

I yesterday installed the latest itunes upgrade to version 11.1.5.5. After doing so my computer no longer recognizes my cd drive Device manager states that windows cannot load the device driver, the device driver may be corrupted or missing. When I have tried to renew the driver it states the latest one is installed. I do not have the file afs.sys on my computer which is quoted as the file which causes optical drives to disappear. Any ideas

Hi, I've managed to get my CD & ipod working now but it wasn't easy. Maybe this will help you fix it.
This is what I did:
The problem: OS Windows 8.1 - was working ok with itunes (not sure which version). Upgraded to 11.1.5.5 and my old ipod stopped being recognised by itunes. As I had just bought a new ipod touch 5G I didn't pay too much attention however I soon realised that the new ipod wasn't recognised either. I uninstalled iTunes & reinstalled but that didn't fix it. I found a technote (see below) that says how to get get your ipod reconised. That worked but on a a reboot I realised that there was no CD drive appearing in windows.
It now works & this is what I did to fix it:
Went through the apple technotes on CD issues & looked a the Gear website
Looked for afs.sys file but didn't have that
The registry settings for device filters looked the same as the technotes
Device manager for CD said there were problems in the registry
I backed up the itunes folder (I was planning on a clean install & rebuilding itunes from scratch however most people want to keep their data)
I uninstalled itunes but that made no difference
I rolled back to the a system restore point that had been created not long before the upgrade to 11.1.5.5
The CD drive was now OK again
I went into Windows update and ran the updates that were available - one was for intel chipsets
I created a system restore point as a precaution
I found the registry key that is mentioned in the technotes to do with CD problems and device filters and backed it up separately as a precaution
I ran itunes (x64) 11.1.5.5
itunes asked me if I wanted to repair or uninstall - I uninstalled
I rebooted
I ran install for itunes 11.1.5.5
itunes installed ok & the CD was still there
ipods were not recognised
I followed the instructions http://support.apple.com/kb/TS1538 to update the driver
5. Verify that the Apple Mobile Device USB Driver is installed - For Windows Vista, Windows 7, and Windows 8
Update the Apple Mobile Device Driver
I now have a CD drive & iTunes recognises my ipod again - phew
Good luck

I am a Windows Vista User. I updated my iTunes Version 10.3. Then, when I re-opened my iTunes, all files were gone! Good thing I consolidated the files and just imported the files again. But, this happens every time I close and open my iTunes. Help?

I am a Windows Vista User. I updated my iTunes Version 10.3. Then, when I re-opened my iTunes, all files were gone! Good thing I consolidated the files and just imported the files again. But, this happens every time I close and open my iTunes. Help?

In iTunes 11 uncheck the preferences setting in in the iTunes Preferences panel "Advanced > Copy Files to iTunes Media folder when adding to Library"

I have recently moved all of my files to a larger external hard drive, but when I am reminder of an itunes upgrade it's still attempting to go to the old drive. How can I change the settings so it automatically goes to my new hard drive?

I have recently moved all of my files to a larger external hard drive, but when I am reminder of an itunes upgrade it's still attempting to go to the old drive. How can I change the settings so it automatically goes to my new hard drive?

lisacooney wrote:
I have recently moved all of my files to a larger external hard drive
How did you move these files?

After having upgraded my MacBook to Snow Leopard, the following error message pops when I try to access iTunes: "The file iTunes Library.itl cannot be read because it was created by a new version of iTunes". I cannot now access iTunes. How can I resolve

After having upgraded my MacBook to Snow Leopard, the following error message pops when I try to access iTunes: "The file iTunes Library.itl cannot be read because it was created by a new version of iTunes". So, now after the upgrade, I cannot access iTunes. How do I resolve this??
Thanks

zepel has it, but perhaps some more detail will help.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I upgraded iTunes to 11. I now receive an error message which reads - 'The iTunes Library file cannot be saved. An unknown error occurred (-50). How do I correct this error?

I upgraded iTunes to 11. I now receive an error message which reads - 'The iTunes Library file cannot be saved. An unknown error occurred (-50). How do I correct this error?
Thanks
TDB

I know this doesn't help you Bud, but I've had this issue for at least the last couple of versions. If I can ask, what is you enviornment like? Local PC only, libray saved on another PC/Server?
In my case my library is on Windows 2003 server with the share mapped to drive M: This has worked for many years through both XP and Windows 7 until and update a while ago.
Thanks,
Rob

I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file. How do I repair it? I can not remove itunes and start over.

I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file. I can not delete ITunes and start over either.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1349 I need to restore back to 1.0 on my Nano as iTunes upgraded automatically to 1.2 and it's not compatible with my car device. Where can i download the ispw and ispw.signature files for 1.0 ?

I need to restore back to 1.0 on my Nano as iTunes upgraded automatically to 1.2 and it's not compatible with my car device. Where can i download the ispw and ispw.signature files for 1.0 ?

I don't think it's possible if you are stuck in recovery mode but I may be wrong...
Since your device qualifies for iOS 8(.1), that is the version that will be downloaded/restored to the iPad.
I do know that you can restore your iPad (from backup & as new) and keep the same iOS version if you restore using the iPad itself under Settings/Reset/Erase All Content and Settings but since you can't access this because your stuck in recovery mode, the point is moot.
Have you tried downloading the update in the middle of the night (2 am or so) where dropouts are much less likely to occur?
It's always possible to take your device in to an Apple Store (make a Genius Bar reservation first) and do the iOS update there in the Apple Store.. I'm sure they will gladly help you out with it and not charge you a thing. The trouble with that would be if you don't have an Apple Store nearby.
Sorry I couldn't be of any more help.

After an upgrade my itunes library is gone, there's more? how do I retrieve it?

after an upgrade my itunes library is gone, there's more? how do I retrieve it?

Restore your iTunes Library from your time machine backup you made just before you did the upgrade.

Lost Music with upgrade 9.2 - Found iTunes Database File???

When I upgraded to 9.2 itunes, I lost all the music I had downloaded from CD's. I found the itunes database file dated October 2007 in the Previous iTunes Library Folder. How do I get that music back on the itunes library dated August 2010 which was the date of the upgrade?? Thanks for any help you can provide.

Are you saying there wasn't an ITL file with a more recent date? There should be one from the date you upgraded to 9.2 if it is on the same PC and same windows userID.

Itunes upgrade - files gone

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