ITunes Upgrade Installation Problem

A few days ago, I tried to upgrade my iTunes 8 to 9. The process stopped in the middle and quit. When I tried to open my iTunes, the icon on my 'Start' menu had changed to that paper-shaped icon with the picture of, like, a window or something. It's hard to explain. So, anyway, then I tried installing it all over again and I got it to download, but then when it's about to install, it says something about an unfinished installation that's already in progress. See, the problem is, I don't know where to find that previous installation. iTunes isn't even in my 'Add or Remove Hardware' list. I have no idea what to do. I really hope someone can help me.
here's a link to a picture of the icon shape I'm talking about: http://photos-c.ak.fbcdn.net/hphotos-ak-snc1/hs231.snc1/7834145758512912_655112912_2610074_7907195n.jpg

I'd try reregistering your Windows Installer, theo.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
If you have a 32-bit version of Vista
Type %windir%\system32\msiexec.exe /unregister and hit enter
Type %windir%\system32\msiexec.exe /regserver and hit enter
If you have a 64-bit version of Vista
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter
Do the re-registrations go through okay? If so, can you launch/upgrade iTunes properly now?

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function(){return A.apply(null,[this].concat($A(arguments)))}
mthight wrote:
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Smurfen, welcome to the discussions.
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Hi Gayle,
I read your note on Apple's discussion board ( Gayle B, "If you are experiencing installation issues...", 06:20pm Oct 12, 2005 CDT) and I followed your instructions to generate logs.
I'm trying to install latest iTunes 6 and it gets hung forever. When I kill it, it fails with error 1628. I'm logged as Administator on this win 2000 system and I have disabled anti-virus.
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=== Verbose logging started: 10/13/2005 1:14:42 Build type: SHIP UNICODE 3.01.4000.2435 Calling process: C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe ===
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MSI (c) (C4:24) [01:14:42:156]: APPCOMPAT: looking for appcompat database entry with ProductCode '{13616DE2-9795-4910-8C93-80D45AF09658}'.
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MSI (c) (C4:24) [01:14:42:156]: APPCOMPAT: looking for appcompat database entry with ProductCode '{13616DE2-9795-4910-8C93-80D45AF09658}'.
MSI (c) (C4:24) [01:14:42:156]: APPCOMPAT: no matching ProductCode found in database.
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MSI (c) (C4:24) [01:14:42:171]: Product Code from property table after transforms: '{13616DE2-9795-4910-8C93-80D45AF09658}'
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MSI (c) (C4:24) [01:14:42:171]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (C4:24) [01:14:42:171]: User policy value 'SearchOrder' is 'nmu'
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MSI (c) (C4:24) [01:14:42:171]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
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MSI (c) (C4:24) [01:14:42:171]: Note: 1: 2729
MSI (c) (C4:24) [01:14:42:171]: Note: 1: 2729
MSI (c) (C4:24) [01:14:42:187]: Note: 1: 2262 2: AdminProperties 3: -2147287038
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MSI (c) (C4:24) [01:14:42:187]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (C4:24) [01:14:42:187]: Running product '{13616DE2-9795-4910-8C93-80D45AF09658}' with user privileges: It's not assigned.
MSI (c) (C4:24) [01:14:42:187]: TRANSFORMS property is now:
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MSI (c) (C4:24) [01:14:42:187]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Application Data
MSI (c) (C4:24) [01:14:42:187]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator\Favorites
MSI (c) (C4:24) [01:14:42:

hi Akshay!
Is there something in this log that looks fishy?
i'm not a software engineer (kind of an installation nurse/paramedic), so i can't help you there. did you email the log to Gayle?
love, b

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