ITunes upgrade ver. 9 and Windows - Can anyone actually Connect to the STOR
Is there anyone out there that actually can access the iTunes store after they upgraded to ver 9 and is running it on Windows XP ???
Works for me. Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. In some cases users have reported needing to uninstall the utility completely and reinstall to get it to allow iTunes through. You may also need to check the built-in Windows firewall as well.
Hope this helps.
Regards.
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Hi msmith9744!
I have an article here for you that can help you troubleshoot this issue with your connection to the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
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http://support.apple.com/kb/ht4322
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Unknown error -3212. I updated to iTunes 11.4. I can no longer connect to the Store.
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Hey there ILSquid,
It sounds like you have checked your firewall settings, and your internet connection but cannot get to the iTunes Store with your iTunes application and you get this error number 3212. I would look over the troubleshooting in the following article to see what steps have yet to be done. Infact I would recommend doing the troubleshooting sequentially from top to bottom.
Can't connect to the iTunes Store
If you still cannot get to the iTunes Store there is a more advanced troubleshooting article with more to try, here:
iTunes: Advanced iTunes Store troubleshooting
Thank you for using Apple Support Communities.
Take care,
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Baseal wrote:
When I use her Earthlink email address to download apps or whatnot, it says I can't access teh itunes store.
When you say "her email address" do you mean that you set up a separate Apple ID for her using her email address as her Apple ID? If so, was it ever verified by Apple? Did she get the email verification?
You might look here for some help.
http://www.apple.com/support/appleid/ -
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Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
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Hello evelyn35,
The following article can help restore iTunes' connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
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Drag iTunes to the Dock. -
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Did you read this part of my reponse?
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and
The reverse is also true; you cannot use a Venezuelan-issued credit card in the US iTunes Store (nor are you allowed to use the US iTunes Store from outside of that country).
How does that not address your issue? -
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I have a new iMac, 21.5" running 10.6.4. It was purchased in the past month.
I am using it on an ethernet network and using DHCP to obtain the address. It has been working for the past few weeks. I turned it on today and it is failing to connect. After some digging around, it seems that the MAC address (Ethernet ID) has been reset to 00:10:18:00:00:00. This is different to the one it has been using last week.
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I am having the same problem with a new MacBook Pro, bought end of October - for me it became apparent for software (Matlab, Comsol) that are registered with a licence file which was created based on the MAC address, and also when trying to register the computer to the company network. That software will only work those times that the computer "knows" its real MAC. Also, I found that audible audio books, managed through itunes, will not synchronize with the ipod at those times when the MAC address is at the producer's default (00:10:15:00:00). I never had network issues other than this computer registration, - no probs at home or elsewhere - , so it will depend on the individual setup which issue users observe.
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Message was edited by: semperula -
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Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now. -
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