Itunes using Credit Card # NOT the $ from my gift card
I redeemed a gift card and it seemed to go through successfully. I have the amount on my itunes home page. But when I go to purchase an APP it takes it from my credit card and not the gift card amount. How can I get it to use the money from the gift card?
How can I get it to use the money from the gift card?
Purchase music, videos, television shoiws or movies.
In Canada, gift card balances cannot be used to purcahe apps.
Similar Messages
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I was notified by iTunes that I have unused balance from a gift card. I no longer have said gift card and now cannot access the unused balance.
Customer support on the phone could not help me.You do not need the card once it's been redeemed. The balance will be tied to your iTunes Store account. Just log into your account on any of your devices and you should be able to see and spend the balance.
There is no telephone support for the iTunes Store, just so you know for future issues. The iTunes Store provides support only via a web form.
Regards. -
How to buy an app with the money on my account from a gift card
I had put in my gift card through my MacBook but to download an app on my iphone 5 it wants my credit card info. How can I use what I have left from my gift card?
ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action -
I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?
Just to confirm, you are logged into the iTunes Store using the account in which the balance exists, and the balance is showing at the top of the iTunes Store window? And you're not trying to purchase gifts for someone else?
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Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?
The only way I know is to purchase it as a gift.
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I have entered a $25 gift card and would like to use it for a book purchase. When I ordered a book it was charged to my credit card not the iTunes credit.
iTunes Store: How to redeem a code - http://support.apple.com/kb/HT1574 - If you have an iTunes Gift Card or other code that you want to redeem in the iTunes Store. Includes hierarchy of how things are charged.
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I have 6p from a gift card left in the English store and can't spend it. I want to change to the Irish store as I have an Irish gift card for me to redeem but it won't let me change store. Also I don't want to use a credit card for the last 6p.
See:
How to manage unused iTunes Gift Card and Gift Certificate balances -
HT1689 Where can I find my balance from a gift card.. I did not use the full amount
Where can I find my balance from a gift card.. I did not use the full Amount
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to)
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switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Can I use iTunes store credit (from a gift card) to purchase an app for a friend?
No.
(71262) -
I was downloading $15 worth of iTunes songs from a gift card when my iPod died. Now, no credit & no songs on my iPod. Where did either my $$ go or my songs that I paid for disappear? How do I get one or the other? I have 2 of the same iPod's and logged onto both with the same as well as different apple ID's and passwords to each respective iPod and the completion of my downloaded songs has disappeared into thin air. Where did it go? How do I get the credit too re-download those songs to the correct iPod? Please help me!! [email protected]
What happens when you try to redownload them?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
On a computer go to iTunes>Store>View Account>Sign in and go to purchased history and see if you actually purchased them.
Try redeeming the card again
Contact iTunes
Apple - Support - iTunes - Contact Us -
I would like to purchase music and when I go to purchase it asks to take the purchase from my credit card and I have a gift card that I would like it to take the money from first.
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps). -
Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
I just downloaded the T-Pain rEVOLVEr Album from a gift card, but not all the songs were downloaded to my library. Is there a way to finish downloading the remaining songs without purchasing the entire album?
Hey Astrozilla,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with a couple of songs you recently purchased. It may be that these songs did not download fully, or correctly. The best troubleshooting step may be to delete the songs from your library, and re-download using iTunes in the Cloud (if available in your country).
For more information, see the following:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.
Thanks,
Matt M. -
How do i use a credit card if there is a gift card amount on my id for itunes?
how do i use a credit card if there is a gift card amount on my id for itunes?
If you can gift that specific item to yourself, do so. If not, you can't.
(105132)
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