ITunes using old email address

A few days back I received several warnings onscreen that my me.com security had been compromised. Rather than click on any links, I waited and later accessed my account. I changed the password but I keep getting warnings that my account has been disabled and my account has been locked and to visit iForgot to reset my password. I've done that THREE times now and my iPad STILL uses an old email address to sign in instead of the me.com address and I can't update anything. Same with my iPhone. Anyone else having these problems?
I DID check the statement for the credit card I use for the account and there were indeed 3 transactions I didn't recognize.
How do I at least change the old email address iTunes is using? Throughout my time with this iPad, and sometimes on the Mac, iTunes used my regular email addie to get into iTunes. Now it still uses it but doesn't recognize it. *FacePalm*
Anybody??

Sign off her browswer session and click on "Forgot password click for assistance" link. Because you remember the emaiil address you used to register you can now just reset your password. When you say "don't want to loose the music I had" where are those tunes?

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Itunes wants old email address unauthorized for this computer

itunes wants ID from very old email address. "Computer unathorized" Changed ID three times. Still failed. Cannot play music purchased years back.

petefromut wrote:
message requesting authorization on a new computer for songs purchased under a no longer valid email address
Simply use the same password for the same account you updated with a new email address.

Apple ID using old Email address

I seem to have acquired two Apple IDs and I know I am unable to merge them. The trouble is that the one I use regularly now has an old Email address tied to it and I am unable to edit that address.
How can I change the Email address tied to the ID I use. If I try to enter my current Email address in the profile it tells me there is another ID with that address, but I don't remember the details, ID or password, with that address.

If the address you want to use has ever been associated with an Apple ID in any way then you won't be able to use it (even if you identifty the ID and know the password): you will have to use another non-Apple address which has never been associated with an Apple ID.

I am unable to access songs that were bought using old email addresses. The addresses no longer exist. How can I fix this?

I cannot listen to music that I purchased from I tunes years ago, using various email accounts, and various computers. I no longer have those email accounts, so I cannot access the password retrieval from them. I also tried the security questions, and I tunes won't let me access the music that way either. What do I do? All the account names I ever used have been with my name and personal information. Is there someone I can call?

Why are there multiple accounts? Simply change the email address associated with the account when changing email accounts for whatever reason.
If you are no longer able to access the account and cannot log in using the Apple ID, contact iTunes Customer Support via Express Lane.

Using old email address after I've switched to BT

Hi
Hope someone can help me. I'm in the process of switching Broadband from EE to BT. I currently have a Freeserve email address (supplied by EE) which I use to log in to several online accounts (shopping etc) and also for emailing. I also have a Hotmail account. I access both accounts on my laptop through Windows Live Mail.
Once I have switched will I still be able to use the Freeserve account or will it be closed. Also, will the emails that I have already received on my Freeserve account still be accessable or will I have to save them before switchover. I have previously moved some emails from the Freeserve to the Hotmail by right clicking/move to folder etc but will they still be there after switchover or will I have to Forward them one by one.
Finally, will the Freeserve address still be active as a Log in/user name for websites?
While I'm fairly capable at doing stuff I'm not always sure of the technical jargon so please keep any answers as simple as possible,
Many thanks in advance

Welcome to the forum. If the provider keeps your Freeserve account alive, switching broadband ISPs shouldn't make any difference. If not, you may have to make some changes but any messages already downloaded to WLM should be safe. Closure of the account would not prevent you continuing to use the address simply as a username but it might be sensible to update it as you go along.
EDIT: Posted before seeing Bob's reply.
You can click the white star next to this message if you think it was helpful.

Apple ID prompt on iPhone 4S uses old email address

My Hotmail address became Outlook, so I've changed my Apple ID.
My iPhone 4S doesn't realise this, though - when it prompts for my password, it uses my old ID.
How do I get it to recognise the update?

Hello 7spencers,
There are a few places in the settings that you can log out of one Apple ID and sign in with the alternate Apple ID.
If you are trying to sign into the iTunes and App Store with your Apple ID, you can use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
I also recommend signing out of FaceTime and Messages. Once you are signed out, you can sign in with the Apple ID you would like to use on that device:
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
You can access the full article here:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
If you have iCloud setup, you can use these steps to sign out of iCloud on the iPhone:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Once you have removed the iCloud account from the iCloud settings, you can sign in with your other Apple ID. You can find more information here:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Thank you for using Apple Support Communities.
Best,
Sheila M.

Mail is using old email address

Hello all,
Years ago I had email contacts with (let us say)
John Doe from Apple
Now, each time I want to send an email to « anybody » at Apple , mail uses the name John Doe/Apple.
So a few months ago, I took away John Doe AND apple from my address book.
But when I like to drop a line to Apple, the JohnDoe/apple address appears again and again.
Even if I modify the address in « mail to : »
How should I erase -for ever- that John Doe « associated » to Apple ?
Thanks. Have a nice day.
Richard

BINGO !
btw : have you ever calculate the number of kilograms of operation manuals we have to digest ? ;-))
btw : from time to time, I visit a friend in Chiang Dao (North West) and we go down the Mekong to Luang Phrabang :-)
Thanks ! Richard

Old email address to new itunes account

have new iphone and want to set up new itunes account using old email address that is linked to home itunes account - how do I change so I can still use my old email address and set up new itunes account? thanks!

Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID.

Someone signed up using my email address

Someone else signed up to itunes using my email address some time ago. I certainly did not verify it, but I did hit unsubscribe links in the emails. Despite this, I kept receiving unwanted apple marketing material. In my latest attempt to make the emails stop I reset the password, signed in and unsubscribed from the apple ID site. I also changed the primary email address to a throwaway email address, as I don't want to be notified every time this person purchases something.
The problem is that now this person probably won't be able to access his/her account because the password and AppleID have both changed. I don't see this as my problem, but if anyone from Apple support reads this could they please let this person access this account if they are contacted by them. I did not change any contact details or the security question, so they should be able to answer those as they were entered.

jel wrote:
hi there.
I've been using Skype for years now with a single Skype name, and I noticed some time ago when doing a password reset that someone has signed up for Skype using my email address. I presume because they failed to spell their own email address correctly. (I get a TON of email coming in addressed incorrectly for various people (not spam) because people can't spell their own name or the name of their friend or acquaintaince - quite annoying really. But I guess that's a problem with using a gmail account.)
So now I have 3 Skype names associated with my email address, when there should be only 1. Is there any way to have those 2 extra Skype names removed from my email address? I searched on Skype and both of them belong to someone with the same name 'Gabriel' in the United States (I'm in Australia). I assume it's the same person.
I just don't want people searching for my email address and thinking that person is me...
Thanks.
you can simply contact customer support to request to unlink your email address from those unknown accounts;
How to Contact Skype Customer Service
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HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id.

I recently had to change my email address to a gmail address and my itunes login on my iphone still uses my old email address.

After going tthrough a recent change with my internet provider, I was forced to change my email address. I now use gmail for my mail. With my new gmail address, I went to itunes and updated my account to reflect my new email addess. At the same time, I also just bought a brand new iphone4s and got it all squared away.
Here's my problem; Now that I've changed my itunes account to the new gmail address, whenever I try to buy an app for my phone or access itunes on my phone, the popup window for me to log into itunes shows my I.D. as my old email address. Now I can't log into itunes or buy an app for my phone.
Can somebody please tell me how to fix this??

I had the same problem. I tried everything I could think of, and I was just about to reset my iPad. The last thing I tried was giving in and telling the App store app that I'd forgotten my password. It took me through the password change process (for the old email address), and now it's downloading and updating apps normally.
It's still using my old email address in the iPad store app, but it works, and it syncs with iTunes on my Macbook with no problem.

Why can't I log into my old itunes account? I started a new one because I no longer use that email address. Can I merge accounts?

I started a new one because I no longer use that email address. Can I merge accounts?
I have tried to log into my old account in itunes, but it won't let me.
What do I do?

I found the answer that works for me. (This information was not on Apple's website for troubleshooting this problem.)
In Safari, (I use Firefox only) cookies must be enabled. I never knew there was a connection between iTunes and Safari until now.

Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem. Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the o

Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem. Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the old password in order to authorize playing from the new computer. Request advice/assistance to where I am able to play songs acquired through lost password?

This is a user to user tech support forum. Posting questions and getting responses here is the extent of the support.
If you want phone support, call Apple and pay for it.
Posting your phone number of a public forum is not smart, I have asked the moderators to remove it.

How to delete old email address from iPhone used with iTune?

Hi,
When I created my iTunes a way back I had a different email address from now.
On my iPhone I still have this old email address and I can not log into
iTune store because my new password does not works my old email address anymore. On my PC I have the new email address which is working well, an I can log in here.
How can I get rid of the old email address on my iPhone?
Can anyone help please? Thanks

On your iPhone
Preferences
Store
Log off
Then log in again using your current ID/PW

ITunes is making me authorize my computer to access music purchased with an old email address (never used as Apple ID).

iTunes is making me authorize my computer to access music purchased with an old email address (never used as Apple ID). How do I delete this old email address from my account if it doesn't even show up in my profile?

Same thing here. I am getting the authorization message with iPad, 2 iPods and 3 iPhones. I'm furious about this. I reviewed my itunes account info and everything looks accurate. I downloaded a movie this morning and I can't sync it to iPad. Let's see what explanation is offered.

ITunes using old email address

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