Itunes v5 and greater wont work. why? error and crash
Itunes v5 and the newest update, both create and error during install, during launch and when uninstalling.
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
this is the error signiture:
AppName: itunes.exe AppVer: 5.0.1.4
ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
no other info is given, except for the techical report which is saved in a temp file, and doesnt help me out. no error codes.
I have unistalled and cleaned my registry free of all itunes and quicktime files and still nothing works. Which is not good because I have many days of AAC files. previous version of itunes have always worked fine.
Any ideas or am I stuck waiting for the next itunes release with tones of AAC files that cant be played?
thanks for all ideas and post!!!
well done, Jason!
I do wonder though, why did it work with the SA version of QT, when the itunes download comes with QT?
i'm speaking as a "technical journalist" rather than a "software installation engineer". (i have been the former, i've never been the latter.)
as i understand it, the odds of running into an installation error (of any software package) increase when you've got two separate installs "chained together". that's what we've got going on with the itunes-5.0x/QT-7.0.2 installer bundle.
in additon, more things seem to interfere with QT 7.0.2 installs than QT 6.5.2 installs. (QT 6.5.2 came in the itunes 4.9 installer bundle.)
those two factors taken together raise the chances of the QT part of the 5.0.x/7.0.2 install going wrong by comparison with the 4.9/6.5.2 install.
basically, i'm just doing what we did on itunes 4.9 installs when things got sticky in certain ways. i try to run the itunes and QT installs separately. i just have to advise people to do that more frequently than i did with 4.9.
(people with a more in-depth technical understanding of these matters please feel free to leap in and say "b is a
b fool
as well as a scoundrel," and give poor Jason a more in-depth and correct explanation.)
love, b
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