ITunes V6.0.0.18 - Total system crash whole importing CDs
Since installing V6.0.0.18 system crashes when importing CD. When I say crash I mean total system crash and automatic re-boot. The hard disk check reports truncated files in iTunes library (no surprise there the PC just crashed). When this happens is very variable sometimes at the start of a CD import sometimes on the last track and occasionally the import goes fine.
There is nothing wrong with my PC or CD/DVD drive, it has run happily with every other version of iTunes from V4.x onwards and continues to be very stable with the exception of this import problem
Any Idrea?
Hi Martin,
Sorry I can't help you, but you may get better help in the iTunes for Windows forum.
Regards,
CR
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Interval Since Last Panic Report: 1 sec
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Anonymous UUID: 2FB40FD0-401A-4F2A-9539-CD21B0B6EDBB
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panic(cpu 2 caller 0x555865): "getPhysicalSegment() out of 32b range 0x1011c4000, len 0x1000, class IOGeneralMemoryDescriptor"@/SourceCache/xnu/xnu-1456.1.25/iokit/Kernel/IOMemory Descriptor.cpp:1589
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0x61d23fc8 : 0x29c68c (0x863ec0 0x0 0x10 0xa180960)
Kernel Extensions in backtrace (with dependencies):
PaeFireStudio(3.0.0)@0x971000->0x982fff
dependency: com.apple.iokit.IOAudioFamily(1.7.0fc16)@0x917000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0x92e000
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com.apple.security.quarantine 0
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com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.7.4a1
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com.apple.driver.AppleProfileThreadInfoAction 14
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com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.nvidia.nv40hal 6.0.2
com.apple.NVDAResman 6.0.2
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
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com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.1
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com.apple.iokit.IOFireWireSBP2 4.0.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
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com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOATAFamily 2.5.0
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com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
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Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
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Serial ATA Device: ST31500341AS, 1.36 TB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: Audio 8 DJ, 0x17cc, 0x1978, 0xfd500000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x3d200000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x3d220000
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FireWire Device: d2 Quadra (button), LaCie SA, Up to 800 Mb/sec
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Trackpad gesture causes system crash
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4 GB 1067 MHz DDR3
Intel HD Graphics 288 MB
300GB free disk space
OS X Yosemite 10.10
Crash Report while running VLC
Thu Nov 13 13:30:38 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff7fa0bb7f63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80c5bd5000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80b3b6aca0 : 0xffffff801df3a811
0xffffff80b3b6ad20 : 0xffffff7fa0bb7f63
0xffffff80b3b6ae00 : 0xffffff7f9eccdb9f
0xffffff80b3b6aec0 : 0xffffff7f9ed9718e
0xffffff80b3b6af00 : 0xffffff7f9ed971fe
0xffffff80b3b6af70 : 0xffffff7f9f016056
0xffffff80b3b6b0a0 : 0xffffff7f9edba82d
0xffffff80b3b6b0c0 : 0xffffff7f9ecd45f1
0xffffff80b3b6b170 : 0xffffff7f9ecd20fc
0xffffff80b3b6b370 : 0xffffff7f9ecd3a4b
0xffffff80b3b6b440 : 0xffffff7fa01897aa
0xffffff80b3b6b520 : 0xffffff7fa0186a7c
0xffffff80b3b6b5a0 : 0xffffff7fa0187631
0xffffff80b3b6b620 : 0xffffff7fa0187e56
0xffffff80b3b6b760 : 0xffffff7fa01888fb
0xffffff80b3b6b890 : 0xffffff7fa01bbbce
0xffffff80b3b6b8d0 : 0xffffff7fa01bc923
0xffffff80b3b6b910 : 0xffffff7fa01b634c
0xffffff80b3b6ba70 : 0xffffff7fa01b6c5c
0xffffff80b3b6bab0 : 0xffffff7fa01b2213
0xffffff80b3b6bae0 : 0xffffff7fa01953a4
0xffffff80b3b6bb30 : 0xffffff801e501c92
0xffffff80b3b6bb60 : 0xffffff801e502859
0xffffff80b3b6bbc0 : 0xffffff801e500003
0xffffff80b3b6bd00 : 0xffffff801dfea517
0xffffff80b3b6be10 : 0xffffff801df3e91c
0xffffff80b3b6be40 : 0xffffff801df235a3
0xffffff80b3b6be90 : 0xffffff801df33e8d
0xffffff80b3b6bf10 : 0xffffff801e00a142
0xffffff80b3b6bfb0 : 0xffffff801e03ac66
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28E E2B]@0xffffff7f9ec7d000->0xffffff7f9eee6fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9e724000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f9ec6d000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9ec26000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4CD A355]@0xffffff7f9eef1000->0xffffff7f9f19afff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9ec7d000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9e724000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7fa01 58000->0xffffff7fa0225fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9e724000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f9ec6d000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9ec26000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9ec7d000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@0 xffffff7fa0ba9000->0xffffff7fa0bbcfff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7fa0ba1000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9eb4b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9e724000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f9ec26000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7fa0ba4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:
0x000000001dc00000
Kernel text base: 0xffffff801de00000
__HIB text base: 0xffffff801dd00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 196154267663
last loaded kext at 54479935154: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7fa0440000, size 32768)
last unloaded kext at 172341790590: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9f348000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:Hi busrardn,
If you are having intermittent but reproducible system crashes from specific trackpad inputs on your MacBook Pro, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden -
Spinning wheel, system crashes, iTunes is crashing
Hi,
I am having major problems with my Macbook air. iTunes constantly crashes...I have some software issues where they crash as well... I constantly get the spinning wheel. So I did a EtreCheck and there are the results... Any help would be greatly appreciated....Diagnostic was done (holding D on start up) but I don't know how to test my hard drive... It's a new version and running Yosemite 10.10.1 which you'll see in the report. Thanks
Problem description:
I constantly get the spinning wheel. When I run verify disk, I get about 30 or 40 disk permissions to repair. iTunes isn’t working properly. Keeps crashing, reinstalled it still the same…
EtreCheck version: 2.1.5 (108)
Report generated January 15, 2015 at 2:05:37 AM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Air (13-inch, Early 2014) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:3:25
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 120.47 GB (32.87 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Support]
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
UploadManager: Version: Unknown - SDK 10.5 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
ContentManager: Version: Unknown - SDK 10.5 [Support]
RocketEngine: Version: Unknown - SDK 10.5 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.47 GB Disk used: 87.60 GB
Destinations:
Kev Mac1 [Local]
Total size: 499.73 GB
Total number of backups: 36
Oldest backup: 2014-01-23 12:01:02 +0000
Last backup: 2015-01-14 21:51:33 +0000
Size of backup disk: Excellent
Backup size 499.73 GB > (Disk size 120.47 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% systemstatsd
2% launchd
1% hidd
1% fontd
Top Processes by Memory: ℹ️
86 MB Finder
69 MB mds_stores
60 MB ocspd
47 MB WindowServer
34 MB mds
Virtual Memory Information: ℹ️
1.79 GB Free RAM
1.45 GB Active RAM
418 MB Inactive RAM
636 MB Wired RAM
869 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 15, 2015, 02:02:47 AM Self test - passed
Jan 15, 2015, 12:40:06 AM /Library/Logs/DiagnosticReports/iTunes_2015-01-15-004006_[redacted].hang
Jan 14, 2015, 11:42:35 PM /Library/Logs/DiagnosticReports/PhotoProduct_2015-01-14-234235_[redacted].hang
Jan 14, 2015, 11:24:03 PM /Library/Logs/DiagnosticReports/PhotoProduct_2015-01-14-232403_[redacted].hang
Jan 14, 2015, 07:23:41 PM /Library/Logs/DiagnosticReports/PhotoProduct_2015-01-14-192341_[redacted].hang
Jan 13, 2015, 08:40:11 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-13-204011_[redacted].hang
Jan 13, 2015, 08:36:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-01-13-203650_[reda cted].crash
Jan 13, 2015, 07:15:23 PM /Library/Logs/DiagnosticReports/PhotoProduct_2015-01-13-191523_[redacted].hang
Jan 13, 2015, 06:45:57 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-13-184557_[ redacted].cpu_resource.diag [Details]
Jan 12, 2015, 11:01:36 PM /Library/Logs/DiagnosticReports/Inkjet4_2015-01-12-230136_[redacted].crash
Jan 12, 2015, 10:59:07 PM /Library/Logs/DiagnosticReports/PhotoProduct_2015-01-12-225907_[redacted].hang
Jan 12, 2015, 11:36:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-01-12-11365 8_[redacted].crashStart the MBP with the OPTION key down. You should see a display such as this:
Select the Recovery HD. It should result in a 4 option menu like this:
Select Disk Utility.
Run Disk Utility>First Aid, Verify and Repair.
Ciao. -
Constant crashing - 'Total system failure'
Hey, if anyone could help me with this problem I seem to have I'd be really grateful, I don't know much about what's going on.
Basically, yesterday for no obvious reason a few apps started crashing on my iMac G4 running 10.4.9. Not being too technically gifted I used the solution to most of my problems, restarting the computer. Almost as soon as it started up though, it froze, so I had to restart again. This time safari refused to stay open for more than 5 minutes and msn messenger just bounced once in the dock and then stopped. I haven't installed anything dodgy recently, and the last thing that I got from apple was the 2007-004 security update.
So I ran the apple disc utility, and got it to fix some user permissions, but when it came to the 'verify disc' test, it didn't seem to happy. It said there was something wrong with the hard disc but it couldn't fix it. I got this message:
Verifying volume “Hard Disc”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Illegal name
Keys out of order
The volume The volume isc needs to be repaired.
*** FILE SYSTEM WAS MODIFIED ***
*** REBOOT NOW ***
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
Unfortunately, have no idea what that means. Almost instantly after this though, some DOS-like black lines popped out from the left hand side of the screen, with white text full of numbers and computer jargon I didn't understand. As far as I could make out the kernel was involved It said something about a total system failure, and that it was waiting for a remote access code or something.
Anyway the point is, my computer is a tiny bit broken Doe anyone know if this is something ordinary that can be fixed with a few clicks of the mouse, or is there a virus involved? My initial thought was that it could have been the recent security update, but that was 4 days ago and this started last night.
Any help would be appreciated, thanks.
iMac G4 Mac OS X (10.4.9)Hi Ali_J;
May I welcome you to the Apple Discussion Forums.
First of all this is a virus.
Do you have a backup?
The error message "Keys out of order" indicates that you have some really serious problems which your disk. Do you have any idea as to exactly how full your disk is?
If you have run your free disk space very low this can cause this problem. If not, you might have a wonky disk. To repair this problem you are going to need a much more powerful tool then Disk Utility. DiskWarrior may be able to repair this problem. If it not able to fix the problem for you about the only alternative then is to reformat and reload.
Allan -
Entire System Crashes With iTunes
I've acer with Windows 7 and entire system crashes while i use ITunes. Had latest update, but to be sure went back to download 64 bit. Still crashed so uninstalled in case other version partially installed and then re-installed 64 bit. Still crashes.
Sorry 'bout the delay, Eva.
Since the last time we spoke, iTunes 10.1.0.56 was released. The primary bug fix was for the CoreAudioToolbox.dll related "iTunes has stopped working" messages, but I figure it's probably worth a check with your bsod too.
I don't know if it shows up for people in their Apple Software Update (It didn't for me yesterday when I checked). So get it from the installer available from:
http://www.apple.com/itunes/download/
Any impact on the problem? -
i had to reformat my PC after a massive system crash and luckly all my itunes songs and vids were on my itouch is there anyway to restore my info one my newly wiped clean pc
If you backed up the iPod before restoring it then restore from that backup. See the restore topic of:
iOS: How to back up
Also, if yoo have that backup you can extract the photos by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer -
? How to recover APPS from iTunes after system crash
I think we need a sticky for this.
Is there a tutorial or instructions to recover ALL your iPhone/iPod Touch apps from your PC or iTunes after a system crash and iTunes is no longer accessible even after uninstall and reinstallation? I heard one can call Apple Support and have them do a one time reset but for people like me who have more than one iTunes account that may be a problem since it would require several accounts.Ok....i have some good news, I believe. Using King_Penguin's link and Apple's KB seems to have worked. I tried this under another windows profile on the same machine. The TRICK is to hold down CTRL W when opening up iTunes. This will prompt you to tell iTunes where the library is. The key is to copy everything from your My MUSIC\ITUNES folder. More info here: http://support.apple.com/kb/HT1751
What is throwing me off is there is another option to, "Create LIBRARY". Not sure how that works. But the instructions are here: When you need to restore your backed up iTunes Library from your external hard drive to your computer, follow these steps:
1.Quit iTunes.
2.Locate your external hard drive.
Mac: On the Desktop or Finder sidebar.
Windows: In My Computer
3.Drag the iTunes folder (backed up earlier) from your external hard drive to whatever location you desire on your internal hard drive. It is recommended that you choose the default location for the iTunes folder, which is:
Mac OS X: /Users/username/Music
Windows XP: \Documents and Settings\username\My Documents\My Music\
Windows Vista or Windows 7: \Users\username\My Music\ -
System crashed before I could print an Itunes gift card. How do I get it back?
System crashed before I could print an Itunes gift card. How do I get it back?
When you redeem the gift card through iTunes on the computer, it goes onto your account which will allow you to purchase any item via your computer or your iPod becuase it is on your account
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