ITunes v7 has to close before Audible book is downloaded.

I updated iTunes to version 7 yesterday. I can download music, I burned 1 song onto a cd, but when I try to download my audiobooks from Audible iTunes says it has to close before the book comes across. I click on "report this error" and Windows thinks it's a quick time error. I do not know what to do from here. Please give me some suggestions. Thank you. Eddy Lou

I am having the same problem and error messages. I had a previous version of Itunes, but updated to the new version today after purchasing an ipod shuffle 2nd gen. I am told that itunes and quicktime installed successfully, but when i go to open itunes, i get the "Itunes has encountered a problem an needs to close. We are sorry for the inconvenience." When i try to open Quicktime, it tells me "quicktime failed to initialize. error # 2905" when i go to the apple.com website and click on the Quicktime tab i get a "plugin error. The plugin did not initialize properly" Help.

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HT201272 audible books wont download to my additional ser 4 but will remain on my ser 1. all other media is on both series ipods. How do I get ny ser 4 ipod to accept audible books

I wish to transfer my 34 audible books to my additional series 4 ipod (recent acquisition) The sync is successful with all music, ibooks, podcasts etc. Audible remains and syncs on my series 1 ipod as does all other media. any suggestions please?

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Most of the music in my itunes library has a "i" before it.

My computer crashed recently and the hard drive had to be cleared. I downloaded the new itunes and now most of my music has an "i" in front of it. (music I have purchased recently does not have the i). When I try to play this music I get the error message " The song - could not be used because the original file could not be found. Would you like to locate it?" I imported all the music from my ipod back on to itunes. I did not use a separate program, I have an older ipod so I just a the setting in tools to show all "hidden files." Now the songs are listed twice in my itunes but they all still have the "i" and cannot be played, even when my ipod is connected. is there some place else I should be looking? Or is this something a tech could fix in a store?

Do you keep your files on an external drive? If so, it helps to know this in advance.

How come my itunes acount has been deactivated

my itunes acount has been deactivated and i can not download anything i reset my password and even changed to credit card number and it is not working i have money on it and have been trying to buy music but i cant

mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened.

How do I stop my iTunes from getting an "error and has to close" message?

When I open iTunes, it wants to update my Music Match and I get an error message that "iTunes has experienced an error and has to close". How do I prevent this?

No, an external drive will not always be mounted. If the drive goes to sleep, it can unmount, or it may unmount for other reasons. As Chris said, confim that the drive is mounted and active before launching iTunes.
Regards.

Itunes has encountered a problem and has to close ---- Please help me

I had to restore my computer this week. itunes was working fine before I restored. I have a video ipod. I installed from the disc but it encountered a problem half way through. I removed this using the control panel. I then downloaded itunes from apple.com. It installed it but it won't open, it comes up with itunes has encountered a problem and has to close.
I have used all the info on apple.com on how to deal with this, but to no avail.
Please can somebody help me

I am having the same problem and error messages. I had a previous version of Itunes, but updated to the new version today after purchasing an ipod shuffle 2nd gen. I am told that itunes and quicktime installed successfully, but when i go to open itunes, i get the "Itunes has encountered a problem an needs to close. We are sorry for the inconvenience." When i try to open Quicktime, it tells me "quicktime failed to initialize. error # 2905" when i go to the apple.com website and click on the Quicktime tab i get a "plugin error. The plugin did not initialize properly" Help.

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

Can't connect my Palm Zire to iTunes in order to download Audible books

This identical question was posted last Nov 05 and did not get an answer...I am hoping I can get some help because I am very frustrated.
I cannot get Audible for Palm (main or card) to show up under SOURCES in iTunes when I try to "enable communication" between my device and iTunes. Therefore, I can no longer drag my Audible file to my Zire 31. This happened shortly after I started using my Intel iMac G5 with Tiger. I had been transferring Audible books to my Zire 31 for at least a year on my G4 running Panther...I've redownloaded Audible for Palm and done a complete reinstall of the Palm OS, but no luck. I've contacted audible.com, but so far they haven't been able to figure it out either! They say they think it is a Tiger problem. If anyone has any ideas please HELP....I can't listen to my books anymore. Elena

Hi! I have an iMac G5 running Tiger 10.4.6
I own a Palm Tungsten T5 running OS 5
I went to this link:
http://www.audible.com/adbl/store/audibletogo.jsp?BV_UseBVCookie=Yes
downloaded the iTunes Palm OS 5 plug-in
deleted Audible off of my Palm
reinstalled Audible (after the plug-in is installed, it puts Audible player in your install list on the Palm desktop) (the plug-in is for OS5 devices)
Quit and restarted iTunes
Ran Audible on my Palm, selected enable communications and waited! Not only did my Palm show up, but, I had my 1 GB card in a card reader and it showed up in the Sources list in iTunes, also!
I dragged my audio book downloaded from Audible to the Card and voila! I have it!
Hope this help!
iMac G5 Mac OS X (10.4.6)

Every time I start iTunes I get the message: "iTunes exec has been set to run in compatability mode for an older version of Windows. Turn off compatability mode for iTunes before you open it." How do I turn off the compatability mode?

Every time I start iTunes I get the message: "iTunes exec has been set to run in compatability mode for an older version of Windows. Turn off compatability mode for iTunes before you open it." How do I turn off the compatability mode? Particularly when I have to do it before I turn on iTunes.

Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

HT204406 Since updating to ios6 on my iPhone 4S iTunes Match has not worked. The app stays open for about five seconds before crashing. With ios5 it was great and worth paying for. Now it is utterly useless. Apple, please listen and fix this problem.

Ever since I updated to ios 6 on my iPhone 4S, iTunes Match has not worked.
I have been through the process of deleting my iTunes control files, and that worked temporarily, but now I cannot listen to music through the service.
It shows my artists and albums, then takes forever to access the songs (often more than 10 minutes - and yes, that's using WiFi), more often than not crashing before it gets to that point, then repeatedly crashing when I try to open the Music App, so I can't even access things I've downloaded.
Has anyone else found a solution?
Apple, please listen up - I am paying you for the iTunes Match service that is utterly useless. Fix it please.

After some troubleshooting, I decided to order a new battery. I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
Sorry, your repair ruined the iPhone.
She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743

ITunes 9.1.1 - "Encountered an unexpected error and has to close"

Hi I downloaded the latest iTunes upgrade and ever since I've been having problems.
iTunes will be fine until I sync my brand new iPod Nano and then I get a Windows message saying "iTunes has encountered an unexpected error and has to close". Then everytime after that, whether the iPod is plugged in or not, I get the same message.
Has anyone else had this problem and been able to resolve it?

Sorry about the continued questions (this one is a bit odd).
Then after that, as soon as I click the iTunes icon, I get that message, regardless of whether the iPod's plugged in or not.
In some ways, the oddest thing is that you can get iTunes launching again after the issue starts happening.
Does the error when trying to launch go away after you restart the PC? Or do you have to do something different?
If it's clearing up after a restart, could you check something for me?
Provoke the nano-plugging-in error. Don't try to open iTunes again just at the moment.
Now bring up your Task Manager. Go into the processes tab. Click the "Image name" header to sort the processes alphabetically. Even though you've had that error message, is there still an iTunes.exe process listed in that tab?
If so, right-click on the process and select "end process". Does Windows let you end the process? If it does, can you launch iTunes again without the error?
(Trying to work out here if you're getting an an unusual variation of problems associated with security software interference with syncing, or possibly an idiosyncratic sort of iTunes preference files issue. Both can sometimes be associated with "unknown module" crashes, although I tend to expect something more like an iTunes.dll to be cited as the faulting module if that's afoot.)

Itunes has encountered a problem and has to close.

When I opened iTunes the first time today, I had no problem, but then I went to the store, then my computer froze, so I closed it.. And now I downloaded the update and whenever I try to open it a box pops up saying "iTunes has encountered a problem and must close.. " Or at least something like that.
You also might find this information helpful:
AppName: itunes.exe AppVer: 9.1.0.79 ModName: unknown
ModVer: 0.0.0.0 Offset: 000000dd
and yes, my quicktime works fine..

Yup, I've got the same problem although it's installed but now it just won't open and says it has a problem and has to close instantly the second you click a shortcut.
hi Frenchy!
you don't say explicitly so i'll ask you too. have you tried this procedure yet?
b noir, "itunes has encountered a problem. help please?" #8, 04:10pm Sep 18, 2005 CDT
make sure you follow the instructions precisely. if for any reason you can't complete the cleanup instructions, post back to describe the problem.
if your itunes still isn't launching after you try that, we'd better check to see if you've got a rare registry problem that can also produce the same error message.
we diagnose that by creating a new user account (with full administrative privileges). you can do that in your "user accounts" control panel. there's help documentation on it to the left of the screen. while you're in there, also switch off "fast user switching" in your logging-on preferences.
now log on to the new user account. can you successfully launch itunes from inside there?
keep us posted on your progress.
love, b

ITunes has stopped working and has to close message on Win 7

When I plug my phone into the computer iTunes starts to open and then I get an error message that states iTunes has stopped working and has to close. This seems to only happen while at work and not at home

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2

My iTunes, whenever I try to open it, come up with a window that says iTunes has encountered a problem and now has to close sorry for the inconvienence.

My iTunes, whenever I try to open it, come up with a window that saysiTunes has encountered a problem and now has to close sorry for theinconvienence.

Generate another of those errors, and click the "Click here" link in the error message box.
What modname and modver do you see for the error? (Precise spelling, please.)
If the error is a BEX and you thus aren't seeing a modname or modver, let us know what P1 through P9 items are being listed for the error.

My Ipad has hung up on a book that I downloaded and was reading. I cannot turn the page or exit the book. I can get to my ipad desktop but still cannot close the book.

My iPad has hung up on a book that I downloaded and was reading.
I icannot turn the page or exit the book. I can still ge to my ipad desktop but
still canno close out the book.

Quit iBooks and restart the iPad and then try the book again.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

ITunes v7 has to close before Audible book is downloaded.

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