Itunes version 10.5.2.11 stopped working syncing apps - IPhone 4s
Hi
I've recently bought the new Iphone 4s and pretty awesome with one issue, I'm unable to sync my iphone because Itunes keeps crashing saying that it "stopped working". This seems to be a windows error and have no choice but to close the program.
I've tried everything else, uninstalling itunes and re-installing again with no luck, I've managed to get the details below from my event log
Faulting application name: iTunes.exe, version: 10.5.2.11, time stamp: 0x4ee0844d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0d71a734
Faulting process id: 0xc2c
Faulting application start time: 0x01ccc9937e05cc03
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: unknown
Report Id: da43670f-3586-11e1-a75c-aa3a7d6028fa
I've also downloaded the latest software from Apple website so all is updated.
Anyone that can help, would appreciate it, what I can notice is that it prepares my phone for the syncing, then as soon as the application part is started to sync my downloads to my computer itunes crashes, had issues with some songs in my library but de-selected my music not to be sync, now I'm not getting that error that some songs are missing??
I really need your help
Regards
Norman
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
Then there's always the possibility that the problem is with your computer but I can't help you there. Windoze computers confuse me.
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