ITunes version 6.0.3 trouble

I just downloaded the updated version of iTunes (6.0.3) to my computer and it doesn't seem to work. I am running Windows XP software and I just get an hourglass that briefly pops up and then nothing happens. Any thoughts on what could be causing this problem?

hiya!
when people just get the hourglass (no error message whatsoever), the first thing i wonder is "do you have Norton Internet Security 2005 installed on that PC?"
if you do, try giving the trusty Lorraine M technique a whirl:
Lorraine M: NIS/itunes problem rectified
... but if no joy there, check for an unstable itunes configuration file:
iTunes for Windows doesn't open after upgrading
a more common cause of the error-message-free launch failures than the configuration file issue is infestation of the PC by Qoologic adware. i'm mentioning that third because typically that's associated with seeing a "flash" of an itunes license screen before everything vanishes (and similar behavior by quicktime when you try to open that), and you don't mention seeing that.
the free trial version of Ewido has been fixing the Qoologic thing for most folks:
http://www.ewido.net/en/download/
love, b

Similar Messages

TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1. Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1). I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? I normally respond with OK and it immediately tells me "could not be repaired. Please reinstall iTunes..." I have done this a number of times to no avail.

I also notice Quicktime is not getting installed at all.
That one is normal nowadays (ever since the iTunes versions 10.5.x).
The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I just upgraded to ITunes version 10.6.0.40 and now I am having trouble connecting to my Airport Express. I get error message 15000. I am connecting with an ethernet cable so it is not a wireless problem. Any ideas?

I just upgraded to iTunes version 10.6.0.40 and now I am having problems connecting to my Airport Express and I get an error message 15000. Does anyone know what that means? I am using an ethernet cable so it is not a wireless problem. Trying to find out if this is realated to the iTunes upgrade. Any ideas out there?

Sure...
See this Apple article for a Hard reset of a Factory reset.
http://support.apple.com/kb/HT3728

New computer + New iTunes Version = No syncing of new purchases!

A few months back, my husband and I had to purchase a new computer. Once we got the computer up and running, we naturally downloaded iTunes to it so that we could purchase new music to add to both of our iPods (we each have the 30GB iPod w/ video). Previously, we had an older version of iTunes on our laptop and never had an issues downlaoding/purchasing music and importing music form CD's we own. Our iPods always updated and sync just fine.
However, since the purchase of our new computer and downloading the latest version of iTunes to that new new computer, we have nothing but problems and have been extremely disapointed. We authorized our new computer and I have tried all the listed trouble shooting suggestions and nothing works.
Mainly, we cannot play any of our songs loaded in from CD's via iTunes any longer and worst of all, if we purchase new music and/or load a new CD in, the iPods will not sync and add the new music!!! This is very frustrating!!!
The ONLY thing that has worked to get newly purchased or loaded music on to one of our iPods was to "restore" the settings. However, this erased ALL the songs that were loaded on to the iPod before getting our new computer, it erased ALL the playlists we had made, and now we only have about 145 out of the over 850 song we used to have on our iPod. At this time, we have only tried restoring one of our two iPods so that we don't loose everything from both of them!
Any suggestions as to what we can do to solve our problem would be great. I really just wish I could have my old iTunes version back that used to work great and was fun to use. The new iTunes 7.1.1 has been awful to us. :o(
P.S. I am not very "technical" when it comes to this computer stuff, so easy to follow, simple instructions are best! Sorry!!!! I am jsut really not good when things change like this after getting used to using it one way for so long! :o(

Thanks for the tip!!! I will try it out tonight when I get home and hopefully it will work! :o)
I really appreciate the help!!! Because as you can tell I am not so good at allt his technical computer stuff, I don't even know what kind of Dell I own! Hahaha!
I only wish I could afford a Mac b/c I'd get one! :o)
Thanks again!!!

Ipod touch isnt being recognized in itunes version 10.1 unable to download 11.1

what are the steps to getting my ipod touch (5th gen) to work on itunes 10.1? I am currently stationed (military) in a location which I don't have a lot of bandwith I have not been able to download itunes 11.1 I always get an error message within 2 min of trying to download.

On a PC, the computer needs iTunes version 10.7 or later to sync with and iPod with iOS 6.
Trouble installing iTunes or QuickTime for Windows

New iTunes versions no longer display the artist named "+/-"

Ok, so I know the new iTunes versions have put non-alphabetic artists at the end of the list, which is insanely re tar ded. But that's not my problem right now.
With the new sorting algorithm, *one of my artists has actually disappeared!!!*
The band is called +/-. Pronounced "plus minus" but written with just the symbols and the slash.
(Their website is at http://plusmin.us)
They no longer show up anywhere in my iTunes Browser list (View -> Show Browser). Not at the top, not at the bottom, nowhere.
If you turn on View -> Show Browser and search for +/- then in the Artist section (of the music browser) it says "All (0 Artists)" and in the Album section it says "All (7 Albums)" followed by the list of albums. So the music is still there, it just appears that the new iTunes database and search can't really process a band name that starts with anything non-alphanumeric. W T F ?
A seemingly related bug is that when I view the main iTunes library (all artists), and scroll down to where +/- should be at the end of the list, the albums by +/- are not listed together. They are scattered around with my un-tagged tracks and not grouped together, say, like all of my albums by U2. (I also have the same problem with the band named "!!!" in the main library list -- but at least they show up in the Browser list)
Whoever changed the iTunes sorting or database listing algorithm at Apple should fix this (and then be fired). I don't know how to submit this as a BUG to the iTunes team, but I thought maybe posting it here would help.
Does anyone else have any "missing" artists in their iTunes libraries now?
What is Apple thinking? How did this get past QA?
FYI, there was no problem with this before Apple totally changed how artists are listed in the last few updates to iTunes. Why change it if it's not broken?
Ben

Immediately above your post, I explained how you might be able to fix this quickly and easily using Sort fields. You saw how to change multiple Sort fields at once, yes? Have you tried that?
I have a Regina Spektor track called * in my library, and it appears just fine. Just to check, I changed one of my Artist names to +/-, and it was sorted to the end of the library when I sorted by Artist, no problem. +/- also appeared at the bottom of the Artist Browser pane, as I'd expect. If your +/- tracks aren't showing up, perhaps there's another explanation? They're not checked as compilations, are they? Have you tried re-importing them?
If my copy of iTunes has no trouble handling non-alphanumeric fields, that suggests to me that there's something else causing the problem. Sometimes libraries do become corrupted. Providing more information may help.
(I just checked with "!!!" also; that works fine as well.)
Message was edited by: jere7my

Downgrade to older itunes version that came w/ipod

i recently downloaded the new ipod update(why did i do that?) and the new itunes upgrade. after all the mess that the ipod update did, i decided to try to restore the ipod and go back to the older stuff that worked. when i installed the old ipod update everything seemed to be working fine, but then when i connect the ipod to itunes it says that it cant read or write to the ipod. it told me to go and restore the ipod with the ipod updater i went there and it gave me an internal manager error. i then looked around on the site and it told me that that happens when theres a "disagreement" between the versions of the update and the itunes version. it says to uninstall itunes and then install it again w/ a newer version. now, what do i do? do i uninstall itunes and then install it again with the newer version or do i uninstall itunes and then go back to the original version that came with the ipod? if i do that, where do i get the older version?
any help will be appreciated
thanks

I had trouble with the new version, also, so I downloaded the Quicktime standalone version, that many people here have mentioned. Then, I went to the "downloads" here on the apple site-- it should be up above on that purple strip of buttons under the support tab. And, I found the iTunes version 6.1, and downloaded that. I am using it, and it seems to be fine. The iTunes 6.1 was back a few pages in the downloads.

TS1717 I have uninstalled and restalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me

Recently I installed iTunes on my computer so that I could put music on my new iPad and it was fine, the next day when I went to put some more on it it asked me to download the newest version of iTunes and I did but since then I have been having trouble getting access to iTunes. I have uninstalled and reinstalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me

Hi l.johnson66,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

ITunes Version 11.0 latest upgrade

I just upgraded my MacBook to iTunes version 11.0. While the look and feel appears cool and improved, when I sync my devices, it now says it cannot sync my apps because it cannot "see" them???

Hi, roronia.
You may find this article helpful when troubleshooting the issue you experiencing.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
Jason H.

HT1399 I have 11,000 songs on my iPod Classic but since downloading the new itunes software I am having trouble locating where I can view my full collection of songs. Can anyone tell me where I can view these please?

! have 11,000 songs on my iPod Classic but since downloading the new version of itunes software I am having trouble locating where I can view my full collection to edit/delete. I can add music and see the additions cannot see the full list. Can anyone tell me where I can view them please?

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

ITunes version 11.1.5.5 error A problem caused the program to stop working correctly.

iTunes version 11.1.5.5 error A problem caused the program to stop working correctly.

See Troubleshooting issues with iTunes for Windows updates for advice on reinstalling iTunes which may well fix the issue.
If you still have trouble could we please have the exact text of any error message?
tt2

Will my iPod work on the latest iTunes version?

Some years ago (circa 2009) I've updated my iTunes to a latest version and it wouldn't let my classic iPod (it's latest software version is version 1.1.2 PC and I'm currently using Windows XP)sync - it'd tell me to restore my iPod, and when I did it would tell me there was an error and my iPod couldn't be restored. The only fix I (and lots of people) found to this matter was to downgrade my iTunes version to vs. 7.6.2.9, and my problem was solved.
However, this past week Apple decided to put a giant ad telling me to upgrade my iTunes to vs. 10, and doesn't let me see the songs I have on my library and consequently does not let me pass them to my iPod, since it's not synced with the software.
So, I'm left with two simple questions:
1) If I upgrade my iTunes, will my 2007/8 classic iPod work or will I have the same error again? And if I'm stuck with this same problem:
2) Is there any way I can keep using my good old iTunes version? What can I do to keep my iPod working?
Thanks in advance for the help!

Are you still back at SP2 for your XP or have you updated to SP3, Bianca?
(The symptoms you're describing are consistent with a Windows drive letter confusion. The hotfix addressing that issue on XP was rolled up into Service pack 3. So if you're up at SP3 now and you were getting a drive letter confusion back then, you shouldn't have that trouble again now.)

3rd Generation ipod -computer wont support a newer itunes version.....

okay, I am having serious issues! back in July I accepted an update on my ipod and when I did that, it told me that I needed a newer version of itunes, I tried to download it but i got a message that said "iphone and ipod require windows xpservice Pack 2 or later"... i have an old computer, can't get a new one right now & so getting a newer version of ituens seems impossible with my current system....my question is when I connect my ipod it says "The ipod "..." cannot be used because it requires itunes version 7.6 or later.... got to ... etc"... my computer wont support the newer itunes version so is there a way that I can reset the ipod (back to how it was when I purchased it) to where I am still able to use it with the current itunes version that I have on my computer???
(i tried to go to a friend's computer & we goofed & the sync only downloaded the songs that I purchased; (i know-duh) so I've lost over 800 tunes,,, (that are still in my library on my computer but I can't sync it because of the trouble i described above...)
am i making sense?
Can anyone help me? please?? I would forever be indebted to you!
Highest of Blessings...
Seriously Disconbobulated,
Sonia

Why not go to www.microsoft.com and install Service Pack 3 on your computer and then download and install the latest iTunes?

HT2729 i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...

i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...any ideas what's wrong?

Hi Dennis!
I have a couple of steps for you to try in order to get those songs transferred to your iPod touch. First, make sure all of your software is updated with the latest versions. If the songs were downloaded from iTunes, you will also want to delete the songs from your library and then download them again from the list of past purchases on your iTunes account. An article about doing that can be found here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you try a sync after those two steps and are still seeing the issue, then I would like you to try syncing the iPod by setting it to manually manage. An article outlining more information on manually managing your iPod sync can be found here:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
If you are still having issues after that, I have another article that can outline some other reasons why your songs may not transfer to your iPod, and it can be found here:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

TS1967 After 'updating' the newest iTunes version, I cannot sync my iPod Nano! It does not show up anymore.

After 'updating' the newest iTunes version, I cannot sync my iPod Nano! The 'old' version recognized and showed in icon to sync, but the newest version does not. Is there a way to sync the older iPods?

http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

ITunes version 6.0.3 trouble

Similar Messages

Maybe you are looking for