Itunes version 8 download problem

k, I have a Windows XP and I have downloaded service pack 2 and 3. I have also downloaded the setup for itunes version 8.0 (or whatever the newest version is) from the apple website. I currently have itunes 7.4.3 and I have just recently purchased an ipod nano (Apple's newest version of it). I need to download itunes version 8.0 so I will be able to use my nano (which is not compatible with my current version). However every time I try and download the version, I get a message that says, " There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." (I downloaded the service packages from http://www.microsoft.com/downloads/) My question is do I need another service package or what program do I need to complete the installation of itunes 8.0?
Also, if anyone could respond before January 10th that would be awesome XD (since that is the last day I can return the nano and get most of my $150 back O_O)

When you get this kind of "package" message the problem is often with Apple Software Update.
Uninstall ASU using the method for removing ASU in this article:
http://support.apple.com/kb/HT1925
It may well fail to uninstall. If it does you need an installer clean up.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
http://support.microsoft.com/kb/290301
To run the program – All Programs>>Windows Install Cleanup
Run the clean up utility and remove any references you find to Apple Software Update.
Hopefully that will allow your install to go though.
Download the iTunes installer from here:
http://www.apple.com/itunes/download/
Save the installer on your desktop an run it from there.

Similar Messages

ITunes podcast downloading problem. "Authorization is required to access" error message.

I've been subsribing to a podcast through iTunes for years with no problems, but today I get the error message:
"There was a problem downloading (podcast name). Authorization is required to access (url feed)"
Its a BBC podcast and I now get the same error message for all the other BBC podcasts that I subscribe to. I also cant play or download any BBC podcasts from the iTunes Store. All other podcasts by all other providers are fine.
Weirdly this problem seems to be limited to the Macbook Pro as the iMac on the same network can access the problem podcasts with no hassle.
A few web searches have turned up very little, any ideas in Apple Communities-land!

Hey Roger and thanks for your amazingly quick response.
I did a quick confirm: it doesn't seem to work on any Windows machines I can get my hands on, so it isn't something specific to me (whew!). It definitely DOES work on any Mac I can get my hands on (which you also confirmed - thanks).
That link, the feedproxy.google.com one, works fine on Windows and Mac alike. I very much imagine that someone else is using FeedBurner and while I'm not huge into podcasts, there are a lot of others who are. This issue would've come up if it were something like that. Either way: I can access that link (and thus the content) just fine on any machine I'm on.
So, what you're saying is to ditch FeedBurner entirely and just submit the raw feed to iTunes. That sounds good (and, if I want more indepth statistics later, I'll cross that bridge then)...but I'm afraid I'm not sure how to do that. I've already submitted the FeedBurner feed to iTunes and I'm not sure how I'd go about changing it. Would I simply ask iTunes to delete the old feed and more or less resubmit?
Thanks for the help about the artwork. The individual files may very well be missing the metadata, as when I asked the guy doing that if he had included the artwork, he indicated he was rather confused. I'll test that out in a bit. The feed artwork, however, I must admit ignorance about. Where might I be able to change that? I'm using WordPress and...PowerPress/BluBrry (or whatever it's referred to).
Thanks again for being so incredibly helpful with all this. And so timely, too.

ITunes Store download problems

Hi, for the last few months if I purchase something on the iTunes store (Apps, Music, TV Shows, Movies) regardless of what it is the purchase is made and it downloads fine. However, if I close iTunes before the download is completed, whatever was in the download queue disappears. If I click on "Store" in the menu bar and select "Check for Available Downloads" I see the "Checking For Downloads message, followed by a pop-up the reads "Unable to check for available downloads, The iTunes Store in temporarily unavailable, Please try again later". When I select the "Downloads" section in the Sidebar, it tells me (at the bottom middle of the screen) that i have "388 iTunes Downloads Available", but when I click on the download button I get the same message about the iTunes Store being unavailable. When I go to the actual Store and select "Account" from the Quicklinks menu on the right it shows that I have 400 Downloads Available, however when I click on the "Download Now" button I see the Checking for Downloads message at the top of the screen and then nothing happens, I don't even get a pop-up saying that iTunes is unavailable.
Is there a way i can fix this? or should I contact Apple...
I've read a few similar posts about this and tried a few suggestions but nothing seems to help.
This is getting incredibly annoying now as I've spent well over $200 over the last 6 months, I even receive E-mails for my Season Passes letting me know a new episode is available for download, but guess what....I can't download them! (sorta rubbing salt in the wound hey?)
I have a HP Laptop running Win7 64-bit, on this I've updated iTunes and am running 10.5.0.90
I've run the Diagnostics test and passed with no errors. I have my firewall turned off, I am using SSL 3.0 and TLS 1.0, and have also disabled "Check for server Certificate revocation"
I also own a 20-inch iMac Alum (Mid-2007) running OS X Lion 10.7.1 and iTunes 10.5b112 (112) 64-bit and am having the exact problems on my mac as well. Although iTunes on my mac will download Apps I've purchased on my iPhone 4 Automatically, where-as this doesn't happen on my PC.
Any help will be greatly appreciated!
Thanks in advance!

c'mon guys! someones gotta have something to say?

Itunes 8 download problems

when i try to download itunes it stops at 76 percernt every time well i let it sit for 20 mins when i cam back it said download complete but it was only at 76 percent i think and when i clicked to install after downloading it said cannot install is not a valid win32 application how do i fix this ?????????
Message was edited by: dragon8219

Have you had a look at this troubleshooting page? It may be of some help: iTunes: Windows reports that iTunesSetup.exe is not a "valid Win32 application"
You could also try downloading iTunes from another service. You could try FileHippo for example, iTunes is in the Audio and Video section: FileHippo.com

Photoshop trial version download problem (after having purchased the CD)

Hi,
I have purchased Photoshop CS6 Extended CD (student & teacher edition) for mac, and was instructed to go to: Adobe Student and Teacher edition order fulfillment | EMEA, APAC to verify my student eligibility.
On Saturday I have submitted the form at Customer Support Portal and the instruction said to download the software in trial mode while awaiting a serial number from Adobe.
Unfortunately until now I still can't download the software, although there is no pop-up blocker and firewall is off. The process is always rather unusual with the missing words of the commands as seen below.
I really need to use the software as soon as possible as I have final assignments due the following week. Please advice me on the matter, thanks.

Hi Jeff,
Thanks for your reply.
I have tried your suggestion but it didn't work out. In fact I've received my serial number but there's still no wording when I try to install my Photoshop again.

CS5.5 Master Collection trial version Downloading problem

The downloading process stops about 1 gig. I've tried to delete and restart 5 times and it blocks at the same place. What do I do?

You can give that a try I would also recommend completing Solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 to truely reset the download process back to it's original state.
Also if you are utilziing a wireless connection it would be beneficial to try a wired connection with an ethernet cable prior to starting the download again.

Acrobat XI trial version download problems

I have tried three times to download the Acrobat XI trial software but during file extraction I get Error 101, error installing the product installer. Check disk for space. This program is a little under 550 Mb and I have 529 Gb of free disk space available. What do I need to do? I don't want to purchase something that has this kind of flaw.

Buster what location are you choosing to download the installation files too?
As an alternative you can follow the steps listed at http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html to initiate a direct download. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download link.

HT2292 hello i'm facing problem i downloaded iTunes version 11 32bit and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my interne

Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on

Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2

I downloaded newest itunes version and it would not install properly and now i can't open it. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. anybody having this problem.

i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I am running Windows 7 and trying to update to iTunes version 10.5 (from version 10.3.1.55) and I keep getting the following error message, 'Error occurred while installing the updates. If the problem persists, choose Tools Download Only and try instal

I am running Windows 7 home edition and trying to update to iTunes version 10.5 (from version 10.3.1.55) and I keep getting the following error message, ‘Error occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually’ which I do only to have the same error message pop up.

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Problems opening newly downloaded itunes version 11.1.3.8 on windows 8.1

I have downloaded itunes version 11.1.3.8 via Internet Explorer and Google Chrome and the file downloads and installs okay, but won't open and run. Any suggestions on why itunes won't open and run after downloading?

i have the same problem no radio stations at all bit shabby hate technolgy now adays

IPhone cannot be used because it requires iTunes version 10.6.3 or later. (CAN'T DOWNLOAD VERSION 10.6.3!)

After downloading the new IOS 6 update for my iphone 4, my phone will not connect to my itunes on my laptop and a message pops up and states: "The iPhone “iPhone” cannot be used because it requires iTunes version 10.6.3 or later. Go to www.itunes.com to download the latest version of iTunes". I can't find the 10.6.3 itunes anywhere to download and I cannot download the 10.7 version because my Mac is the 10.5.8 version. What can I do? I do not want to pay for an update for my computer- I wish I had never updated my phone in the first place so I wouldn't have this problem.

I'm having a similar problem. Perhaps more complex. I just downloaded the 10.6.3 and it didn't solve the problem for my iPhone 5.
I have the new iPhone 5 and iTunes is asking for iTunes 7.0 in order to recognize the phone. I tried to download iTunes 7.0 but an error comes up stating that I need the 10.6.8. Well I tried to download the 10.6.8 and an error message came up saying that I need minimum of 10.6. So now I'm confused....
These are the error messages in order.
1. The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.
2. This update requires Mac OS X version 10.6.8 or higher.
3. This update requires Mac OS X version 10.6.
Will I have to pay for the 10.6?
Thanks so much in advance.

I recently brought a new HP laptop and I downloaded the newly updated iTunes on it; however I have an old Aver laptop with iTunes version 10.7 on it or the one before iTunes 11 came out. How can I transfer my movies from the old version to the new one?

I recently brought a new HP laptop and downloaded iTunes 11 on it. My old laptop which is a Acer has iTunes version 10.7, I believe. I wanted to know, How can I transfer 18 movies from the old iTunes onto my new Itunes? It only shows the most recent two movies when I look at the purchases in my account. I had a lot of moves downloaded last year from the old version and would like some assistance on how to get all those movies into my iTunes 11 library. Thank you.

you should starting with copying the iTunes folder from your old laptop to the new one.
the iTunes folder is in your user profile Music folder.
it should go to the same location on the new laptop.
Provided that you have your media, music and movies in the default location, and you sign in to your apple ID and authorize your new computer (all in iTunes)
you should have all intact.
Post if any problems.

Which itunes version to download is compatible with my ipod touch?

hi!!
how r u? i have an old ipod touch. the serial number is 8N93234Z75J and also the model number is MC086LL. My question is which itunes old version is to download to my pc for my ipod touch? therefore send me a link if there is one.. since i updated the latest itunes version, i cant sync music to my ipod touch. please, help me

rubel13 wrote:
since i updated the latest itunes version, i cant sync music to my ipod touch. please, help me
Maybe if some details were provided about what happens when trying to sync then assistance could be offered to get it working.
Without details of the problem, there is little to nothing that we can offer for assitance.

I have a new laptop running Windows 8.1. The 10.3.1 version downloaded, but it was incompatible. Then I tried to download Itunes 11.1.5 and it comes up with the box asking me to save. When I click on save...NOTHING happens. AAAAAHHHHH!

I have a new laptop running Windows 8.1. The 10.3.1 version downloaded, but it was incompatible with Windows 8 and 64-bit. Then I tried to download Itunes 11.1.5 and it comes up with the box asking me to save. When I click on save...NOTHING happens. AAAAAHHHHH!!! I even clicked on the download list to see if it is possessed and downloaded somewhere I didn't choose, but that's NOT happening either. Please help me! I have been messing with this and 4 other problems on this laptop for the last 32 hours. I'm getting tired and frustrated. Also, I haven't even put music on THIS Laptop because on my other one, I ended up with at least 5 copies of EACH SONG. Let's see 636 X 5 = 3,180 and they were in EVERY POSSIBLE LOCATION!!!
Thanks for your time,
Laura

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2

Itunes version 8 download problem

Similar Messages

Maybe you are looking for