ITunes version 9 - store won't load properly =/

I went on iTunes today & updated it to the 9.0 version (& I have noticed everyone seems to be having a problem with this new version lol) & now I cannot sign in to download any music off the itunes store. Whenever I try to either redeem a voucher or sign in I get two different error codes -1202 & -9812 (the first error code when I try to redeem a voucher, the second when I try to sign in.)
Any help would be great =]
Thank you very much in advance =]

I am so frustrated. Someone please save us from iTunes 9. I paid for Ipod Touch software upgrade but can't get it because my iTunes store won't open. Before downloading the new version of iTunes I was good, now I'm depressed. None of the suggested troubleshooting worked. I even removed the program and reinstalled. Didn't work. Please help!!!

Similar Messages

  • ITunes and app store won't load on phone

    The app store and iTunes won't load on my iPhone. The screen just flashes something I can't make out the stays white. When I try to log on to the app store via settings it won't log me in. I am getting updates for a bunch of apps but can't update them. Please someone help

    Well it seems that my app store is working again. iTunes is letting me search but when I try and make a purchase it says "Cannot connect with iTunes" and shuts down. It seems there is a known problem?
    http://mobile.news.com.au/technology/apples-app-stores-crash-failing-to-allow-co nnections-app-listings-or-update-programs-purchased/story-e6frfro0-1226497212894

  • ITunes and App store won't load

    We have a user in our school district whose iTunes and App Store went down with a recent apple.com outage. However, her iMac never recovered when everything came back up. She has no trouble connecting on her iPad, but on her iMac she gets a "Cannot Connect to the App Store" when launching her App Store and just a blank page when launching her iTunes store. Occasionally we can get an "Error -1202" to generate on her iTunes store but it is not consistent. She is running 10.7.5 on a late 2011 iMac with all software up to date.  We have tried everything from Keychain resets to deauthorizing the computer from her account. Nothing has helped. Anyone have any suggestions?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • ITunes and app store won't load on my ipad?

    I am having trouble with iTunes and the app store not loading on my iPad. Any suggestions

    iTunes and the iTS are under the 'Music' icon on the iPad.
    The App Store is a default program and should be present. Have you updated to iOS 5.1.1?
    MJ

  • My ITunes and App Store won't load on my iphone4s

    Just got the phone 2 weeks ago and last week ITunes and the AppStore stopped working they just wouldn't load I've tried a reboot , restore, signing in and out with my wife's id nothing is working  does anyone have any suggestions for me?

    You don't do that on your phone, you do that on your computer.  I think you need to sync your phone with the latest version of iTunes.

  • App store won't load On ipad2

    App store won't load properly on either mine or wife's ipad2. The featured window just keeps spinning with no image of apps. Ideas anyone?

    I had this issue as well.  Turns out I have two different apple IDs (I inadvertently added a new one because iCloud requires one with email address format and I picked a different email address than my original one was associated with).  By lchanging which AppleID I used for App Store (in settings), the App Store once again loaded fine.   Apple needs to provide a way for customers to merge AppleID accounts as this can be confusing.

  • ITunes Store won't load up!

    Ok, please bare with me as this is a pretty convoluted problem and one I've fruitlessly wrestled with for a few days now.
    The iTunes Store in iTunes won't load up and just gives me a never ending white page with the following on the page:
    ''One Moment Please.Connecting to the iTunes Store.Loading If iTunes doesn't open, click the iTunes application icon in your Dock or Windows Task Bar.''
    Now I'm sure most will realise this is the holder page you'd get in your internet explorer when it pings iTunes with a store link to load, and it was when I clicked an iTunes link in Internet Exploroer 8 that this page first appeared in iTunes.
    If I try to sign in, I get the (-50) unknown error, and despite all this I am abl to still comunicate with the store - if I right click on a podcast series I've already got in my libary and click 'Update Podcast' I can download podcasts through it giving me a list of undownloaded ones in the series listings in my podcast libary.
    I've tried the basics; re-innstalling iTunes and restoring my system to a previous point, but nothing has rid me of this pretty deabilitating problem, and there's such a mmuddle of different problems like tihs it's hard to really get a grip on what's the issue when I'm searching here and elsewhere so I'm, hoping someone here would kindly lend me a hand and give me some directions!
    I'll post a copy of a diagnostics run in my next post so you'll have all the information that's needed.

    Microsoft Windows 7 Home Premium Edition (Build 7600)
    Dell Inc. Dell XPS420
    iTunes 9.0.2.25
    QuickTime 7.6.4
    FairPlay 1.5.23
    Apple Application Support 1.0.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 73BCCC2A08AD2030
    Current user is an administrator.
    The current local date and time is 2010-03-22 16:35:04.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8800 GT
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: 6653711f3405a2768fd511ad262a5dd5
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {A3F933B7-E93E-480F-8EA9-31F39DE7610D}
    Description: Sierra Wireless HSPA Network Adapter #2
    IP Address: 89.204.183.xxx
    Subnet Mask: 255.255.255.255
    Default Gateway: 4.2.2.1
    DHCP Enabled: Yes
    DHCP Server: 89.204.183.xxx
    Lease Obtained: Mon Mar 22 14:13:22 2010
    Lease Expires: Thu Mar 25 14:13:22 2010
    DNS Servers: 4.2.2.1
    4.2.2.1
    4.2.2.2
    Adapter Name: {531265A5-6018-4620-8369-9F08A1B9A1E9}
    Description: Intel(R) 82566DC-2 Gigabit Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple website was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-03-22 16:28:19.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Texas Instruments 1394 OHCI Compliant Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    iPod touch running firmware version 3.1.2
    Serial Number: xxxxxxxxxxxx
    ** iPhone/iPod touch Sync Tests **
    No iPhone or iPod found.

  • My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    My iPhone will
    not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    Try resetting your network settings.
    Settings>Genenal>Reset>Reset Network Settings.

  • Installed iTunes 10.5, iTunes store won't load now?

    Yesterday I installed the newest itunes update and now my store won't load. Is there anything I can do for it? I tried uninstalling it and reinstalling it and it still doesnt load.

    Completely uninstalling my internet filter (CloudCare/BSecure) worked for me.  Not just disabling it or allowing iTunes; had to completely uninstall it.  Not happy, but iTunes works.

  • My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

    My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod

  • Itunes Store won't load.......!!!! PLEASE HELP!!!

    Itunes Store won't load!!! I've been trying to access Itunes for like the past, I don't know, two weeks maybe, and every time I go to it, it doesn't cooperate. It usually won't load at all, but in the off chance it does, this really weird basic screen shows up. There are no pictures, or icons like in the normal Itunes, just a bunch of boxes and links that you click on. And, the kicker is the fact that even when I click on it, nothing happens. I've tried reloading the page, disconnecting and reconnecting my Internet connection, even going as far as to run diagnostics, and reinstalling the newest software 3 times!! Nothing is working!! Please help, I would be very grateful!!!!!!!

    I have the same problem.  I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load.  After waiting a (very long) period of time I get the following screen:
    Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen.  All of my other computers can load iTunes perfectly fine.  This error occurred directly following the iOS 5 update for my iPhone.  Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two.  I have
    cleared catche, cookies, everything
    uninstalled and reinstalled all Apple software and components (and end processes)
    completely deleted my iTunes library
    tried creating a new account, but can't even do that becuase I can't connect to the store
    tired de-authorizing and re-authroized the account
    signing-out and signing back in
    disabled parental controls
    made sure I WASN'T behind a proxy server
    I
    Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5).  The only thing I haven't done is wipe my harddrive, which seems to be the only option now. 
    Somebody please help.

  • ITunes Store will not load properly and returns too homepage in seconds

    iTunes Store will not load properly and returns too homepage in seconds what do I do too fix it

    I am having the same problem now, did you ever find a way to fix it?

  • ITunes Store won't load in iTunes

    I can't figure out why iTunes Store won't load in my itunes. I never had a problum with it until now. How do I fix the problum?
    Message was edited by: Itunes Store not loading

    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Itunes store won't load on mac

    while in itunes, everything already saved on my mac lauches fine, however, the store won't load. the page is actually blank. what do you suggest?

    Hi there sekaisdad,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W. 

  • The itunes store won't load on my computer

    The store won't load; it loads halfway and then the screen goes white. I can still get to my library but i can't access the store. I've updated to the latest itunes and I'm pretty sure my computer is up to date too ( i've run two system updates and restarted it).

    There are several things this could be. Make sure you are selecting iTunes Store, restart your computer, restart your modem, and check your security settings. I've seen that most times this issue is caused by security settings preventing your computer from connecting to the iTunes Store, or other servers.

Maybe you are looking for

  • What is the reason for a slow Firefox on a new powerful laptop? (with no other programs running and with no infection of viruses or adwares)

    ''dupe of https://support.mozilla.org/en-US/questions/914529'' With about 1500 bookmarks and just 4 active Firefox extensions on my new laptop (Dell XPS L502, Core i7, 6GB of RAM, Win7 64-bit Ultimate) my Firefox boots up and works real slow. by slow

  • Wireless pci card - not working under OS 9

    Hello everyone, I very rarely post on OS 9 sub board, but I have one quick question. First off, my mac is a powerful(to me it is!) 2003 MDD dual 1.25(last before G5) and has 2GB memory with 2GB L3 cache per processor. Now thats out of the way. I woul

  • Using Gmail in the Cloud

    I've got an iMac, an iPhone and a emailadress like @gmail.com. Now I want to make use of iCloud. What do I have to do to make it alle syncing like it should do. I really want to use only @gmail.com. Maybe the question is better like this: Is there a

  • Back to School Promotion

    I know it's a long shot, but I was very frustrated to buy myMac, excited for college, only to find a few weeks later they have an offerthat gives college students $100 to the Mac App Store. I know it may seemchildish to find this unfair but I feel I

  • Initial Sync and Mobile Home Creation

    Hello, I have been using PHDs successfully in an OD environment for some time now, but currently am having an issue with the initial sync when a user logs onto a new workstation. Some background: We are using PHDs as pseudo-network home folders due t