Itunes - video conversion - no sound

I have several videos of my family I have taken with my Sony digital camera (with sound) I would like to load on my ipod video.
I followed the directions on:
http://docs.info.apple.com/article.html?artnum=302892 and http://docs.info.apple.com/article.html?artnum=302509
but after this conversion - the videos have no sound!
Help! What am I missing or...?
G4 1.25 ghz dual processor powerpc     iTunes 7.3.1; 30gb video ipod

Try using MPEG Streamclip to convert the videos; more information is available in this article.
(23020)

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