Itunes video crashes in Windows Vista?

This is the error I'm getting after I uninstalled both itunes & quicktime.  I also ran "Fix It" from Microsoft then reinstalled itunes, then quicktime.
Problem Event Name:   APPCRASH
  Application Name:         iTunes.exe
  Application Version:     10.7.0.21
  Application Timestamp:              504d85d9
  Fault Module Name:    QuickTime.qts
  Fault Module Version: 7.72.80.56
  Fault Module Timestamp:          4f8f8aa7
  Exception Code:             c0000005
  Exception Offset:           00880bda
  OS Version:      6.0.6002.2.2.0.768.3
  Locale ID:           1033
  Additional Information 1:           fd00
  Additional Information 2:           ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:           fd00
  Additional Information 4:           ea6f5fe8924aaa756324d57f87834160
==================================================
This is what I get running the itunes diagnostics:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
GATEWA GM5442
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0023AFE402BD5050
Current user is not an administrator.
The current local date and time is 2012-10-05 13:38:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) 82945G Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
The drive M: YMAX magicJack Rev 3.00 is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {C9680E5C-592D-4BE1-9C83-00DEECE56E38}
Description:        Intel(R) PRO/100 VE Network Connection
IP Address:         192.168.1.2
Subnet Mask:    255.255.255.0
Default Gateway:            192.168.1.1
DHCP Enabled:  Yes
DHCP Server:     192.168.1.1
Lease Obtained:               Fri Oct 05 11:28:53 2012
Lease Expires:   Sat Oct 06 11:28:53 2012
DNS Servers:      207.192.234.7
                                8.8.8.8
Active Connection:          LAN Connection
Connected:        Yes
Online:                 Yes
Using Modem:  No
Using LAN:          Yes
Using Proxy:       No
Firewall Information (my note:  I'm running Norton 360 firewall/suite)
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-05 13:38:06.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8.  Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9.  Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA.  Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB.  Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC.  Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller.  Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

By "unchecking" the 3D option in Quicktime I now can view my videos.   
However, I did this after following the instructions exactly in article HT1923, which took me about an hour to do.    I've been trouble shooting this problem all afternoon.  It seems to me that Apple should have Quicktime load without the 3D option and then notify the viewer that if they want to view a movie in 3D they should select that option.  By the way when I last checked very few video cards will support bluray let alone 3D. 
On a side note, you U seen any of the production of the hobbit movie?  Can't wait to see it with my 3 grandsons.
Thanks again! 

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