ITunes video download failure

I purchased a music video last night but during the download there was an internet failure. I could continue the download once connected again but the video is now corrupt and when I open it it crashes iTunes. Can I delete the download & download it again at no cost?

iCloud storage has nothing to do with downloading a movie to the iPad because it is local storage that you need - space on the iPad itself - not in iCloud. So why you got this message makes no sense.
You could try deleting apps or other TV shows or videos to make room to finish the download - or if you want a refund - even though all sales are final according to the terms of the iTunes Store - you can request one from iTunes Store Support and see if they will oblige.
Go here and see if iTunes will help.
https://getsupport.apple.com/Issues.action

Similar Messages

Corrupted Itunes Video Downloads?

I purchased the BCS title game season pass and am having problems. The season highlights video and the Short Cut version of the game downloaded fine. They loaded to the Ipod fine. I have have watched them both NUMEROUS times. When the full game became available, i downloaded it fine. When transferring to Ipod, i get a "cant read or write to disk' failure about 3/4 the way thru transfer. I download a new Itunes song, and it transferred and worked fine. I reset the Ipod. Still same failure. Got the All BCS games highlight video, and now it fails to load with the same error. I backed up the entire library and did a restore on the Ipod. Now, any music i choose, itunes or from my original CD collection will drag to the Ipod with no problem. The BCS short cut version loaded fine to the Ipod. But those same two video files of BCS games fail with the SAME error saying the Ipod cant be read from or written to. The downloaded files must be corrupt. How do i get them replaced?

Ok, it seems i have solved the problem on my own. After the first restore, the IPod failed completely and wouldnt let me even re-load anyfile types. The offending error was almost automatic when dragging files. I restored a second time with the same result. Now I was very mad. After a THIRD full restore of my IPod and plugging the USB directly to my PC instead of my hub, everything loaded as it was supposed to. And the bonus was that it happened a heck of a lot faster than it EVER did out of the hub.
pc xp pro

Itunes video download

After downloading tv program video from itunes store,
the sound plays but the video is distorted. How can I correct problem? Please keep it simple.
pc/clone Windows XP

iTunes Support staff refunded my money

How do you stop itunes video download on ipad? No pause button appears. Won't stop downloading, over and over again.

I purchased a tv episode on my ipad. It started to download, after an hour it gave an error message. The episode appeared in videos, I watched it. Then I discovered it was still downloading. It gets up to the end, then starts all over again. Nothing I do will stop it. There is no pause button, nothing happens when I swipe it. I've tried everything, turning off, signing out of appleid, it basically eats up my bandwith nonstop and I can no longer use my ipad. How do I get this thing to stop downloading?

to the right by search library theres an arrow there click on it : it will show you what it is downloading , from there you can pause and select all and delete them but still will continue to download them if you tell itunes to check for downloads. that download engien is crazy i tell yeah.
no matter what we do it will still download them trust me i tryed everything and i also went to icloud to see if it was there but to what i see is that there is no apps there this is some crazy itune program that needs to remade.

Itune video downloads don't play on the new ipod

I am able to purchase video content from the itunes site and play it on my laptop, but downloads to my ipod have audio only even though the video format is supposed to be supported. ( this is true for both TV programs and music videos ) Apple's Ipod helpdesk is well....helpless. The tech I spoke to says its ITune's issue not Ipod's, claiming the file format should be supported but may not be and there is no apparent way to know. ( the tech couldn't tell either from the file information from Itunes )
Is video content purchased on ITunes playable on Ipods? If not, why is that not apparent before you purchase something.
Last comment, customer service from ITunes is very poor.
Dell Windows XP Pro

Hi DebiKen, welcome to discussions. We are other users, not Apple support...in case you thought we were.
If you have a video iPod, you may have better luck over on the 5th gen iPod boards. Not all of us are lucky enough to have a video iPod....
http://discussions.apple.com/category.jspa?categoryID=157

ITunes Video Download Question.

Ok, this laptop I am using now is breaking and I have a question.
If I wanted to download any videos I bought from iTunes, do I just click check for available downloads or do I need to buy them again? (Note I have 50+ Videos bought)

do I need to buy them again?
Probably. Click here, follow the instructions to locate the files, and back them up if you can.
(42365)

ITunes CD download failure

I have downloaded numerous audio CD's into iTunes hoping to transfer them onto an iPod to use with my general music classes. I have an external CD drive. The CD's originally showed up in the Albums tab, and they are not anywhere to be found now. Please advise.

Hi there,
You may need to re-download the missing album from the iTunes Store. Take a look at the article below for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

Faulty iTunes video download

Hi,
I have downloaded loads of TV series/episodes on my iPad or Laptop in the past and it's been fine.
However, I recently downloaded the BBC series Mistresses (series 3) and the first episode stalls about 10 minutes before the end and just gives a black screen. I thought this was my iPad playing up so synched with my macbook and then tried watching the end of the episode on my laptop, but it does the same thing. Episode 2 is also dodgy...just scanning through episode 3 seems ok.
However, I have scanned through iTunes help and it doesn't seem to tell me anything about what to do if the download has been faulty. If I try to download again it wants me to pay again, which is ludicrous!
Does anyone know what I can do to solve this little issue?
Thanks!

Click here and tell the iTunes Store staff you got a couple of bad downloads.
(58239)

Exporting video downloaded from itunes

I've downloaded a couple shows from the itunes store and wanted to export them using QT Pro to another format. But when i open the movie the export command is greyed out and cannot be selected. I've tried this with a few different itunes video downloads and get the same greyed out export command. any ideas?
thx

Thanks Kirk. Was just curious to see if i could shrink the video files down so they wouldn't take up so much space on my ipod.
lenn

How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which onw is the new ones?

How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which onw is the new ones that i have not watch

Well blow me down & keelhaul me! I've solved my own problem. The issue appears to be that Apple won't sync Smart Groups from Address Book to the iPhone. I created a test group with a few dud contacts in Address Book; iTunes sync'ed then OK & as soon as I went into Contacts on iPhone, there suddenly was the Groups button appearing with 2 Groups - my Test Group + all Other contacts. Nice one apple - another undocumented feature! Looks like I have to do away with the Smart Groups feature & convert them all to normal Groups in Address book - bugga!

How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which one is the new ones that i have not watch M

How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which one is the new ones that i have not watch

Hi Bill...
Read here > Creating an iCloud account: Frequently Asked Questions

How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??

How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??
posted Thursday, 02 August 2012 at 07:43AM PDT, by Matthew B. | @QHereKidSF
SIMPLY-PUT !!
I am desperate to know of any possible workaround solutions that might resolve inexplicable failure(s) to download iTunes 10.6 (http://www.apple.com/itunes/download/) in Mozilla Firefox 14.0.1 Browser for Windows 7 (64-bit) OS...!!
FURTHER DETAILED !!
In an aimlessly ill-informed effort to troubleshoot the "Please install Apple Application Support" ERROR Message reported subsequent to my numerous attempts to "repair/install" the most recent and otherwise previously up-to-date versions of Apple QuickTime & iTunes on my HP Pavilion dv4 Entertainment Notebook PC, running on the Windows 7 (64-bit) OS... I mistakenly (perhaps?) thought it wise to attempt to execute a complete uninstall/reinstall of both QuickTime & iTunes. Oops... YIKES !!
Somewhere along the knotty entangled threads of my most circuitous web-research, as I browsed for information and instructional resources regarding proper procedure for (re)-installing Apple Application Support (amongst other peripheral software programs provided by Apple, Inc. as integral technical components essential to seamless & successful installation, application and operation of the most current/up-to-date versions of Apple QuickTime & Apple iTunes), I seem to recall reading explicit suggestions from well-rated community support contributors to proceed with the aforementioned course of action...
Unfortunately, now that I no longer have either Apple QuickTime or iTunes currently installed on my Win7OS HP Pavilion Notebook PC, I continue consistently to fail at initializing either a functional download or installation solely of iTunes 10.6 -- so far!!
When I link to the Apple iTunes 10.6 Download URL (listed herein, above!) and click the (blue) DOWNLOAD NOW Button located near mid-center of the left-sidebar in the presumably appropriate/correct browser tab window (fully framed and immediately visible in maximized view, on my screen), what seems then to occur is pretty much what one could only image/explain &/or describe as "zip/zilch, nothing/nada, absolute silence, stillness: a blatantly obvious failure to initiate functional download of anything at all, whatsoever...!!"
Not a single hint of code or even a mere bleep/beep/blink/blip in my Win7OS or HP Pavilion Monitor Display appears before for me; ultimately, suggesting without any real certainty whatsoever that a download of the iTunes 10.6 Software Installation Package has perhaps initialized, successfully...!!?
WHAT TO DO? What to do? ...ARGGHHH !!
I am desperate to find a workaround solution with which to troubleshoot and ideally resolve these persistent difficulties I continue to encounter when attempting to download iTunes 10.6 via Mozilla Firefox 14.0.1 on the Win7OS (64-bit) of my HP Pavilion dv4 Entertainment Notebook PC!!
Might there possibly be anyone -- anyone, at all!! -- out there, somewhere amidst the knotty entangled nets broadly cast far'cross the endlessly great and expansive waves of this worldwide cyberspace we share, who perhaps would know of a proper workaround fix with which I might troubleshoot my current web-computing technology crisis??
If indeed so, please do come diving face-first forward toward me... with any decent amount of valuably trustworthy information, instruction, advice, guidance, support or even encouragement that you might be readily willing and able to provide!! Please, please...!!?
Any worthwhile, effective assistance that's provided to me (in as short an order as possible) would be most sincerely appreciated & acknowledged widely across the web by me... with resounding cries of humble recognition, admiration, and deeply indebted gratitude!! At least, that's only as much as I can so far surmise to guarantee, at this point -- thus far and so moving forward!!
Yes, indeed...!! That's a promise which I intend to keep; should all issues be resolved well much for and in my favor, as well as much, much sooner rather than far-too much later -- hopefully, even by the end of the coming day; one might say... *sigh* Hehe. WINK/GRIN...
Boy o'boy, now... That sure would delight me to the nth-infinite degree, indeed! "As heck a'heaven-high: FOR SURE!!" I dare say...
<Edited By Host>

Do you have all pop-up blockers disabled?
FYI: Please lose all the formatting in your posts.Simply makes it very difficult to follow.

Downloaded iTunes video - doesn't work

Hi,
I am overseas and downloaded an iTunes video direct to my iPad. The download started fine but was going to take a while to download. Whe I looked back soon afer the download had disappeared, I checked the videos on my iPad, it was there. When I tried to play it, it's just a black screen, it's not possible it finished downloading.
Any thoughts?

First try updating the video card/driver. If it came with the PC when you bought it, goto the PC makers site. If you installed a video card AFTER buying the PC, goto the maker of the video card.
If updating the video card doesn't work, try the steps here http://docs.info.apple.com/article.html?artnum=303706

Can the first generation iPad play an 720p HD video downloaded from the iTunes store?

Hello fellow Apple users!
I am just wondering if the iPad 1 could play a 720p video downloaded from the iTunes store.
I'd love to watch a movie in HD but I don't wanna waste money on something I can't consume.
Thanks a lot!

1. Double-click the Home button to see all Inactive Apps in Task Bar
2. Hold the Apps down for a second or two until you see the minus sign
3. Tap the minus sign to close App
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

7.01 & videos downloaded from iTunes

I had to go back down from 7.04 to 7.01 in order to import footage to FCE. So, does that mean I can't watch videos purchased from iTunes? I tried watching videos - I can see the video but can't hear the sound. Is this a case of damned if you do and damned if you don't?

this is creepy - I have 7.04 on the G5, which is running 10.3.9 and I can hear the audio when I play video downloaded from iTunes but can't see anything. when I boot to the external hard drive, which is running 10.4.5, I don't get anything at all.

ITunes video download failure

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