Itunes video playback has green screen

When I try to play videos in Itunes all I get is a green screen. I have tried almost every fix I have found but I can't seem to fix it. My computer is a Dell Inspiron 5160 running XP. My video driver is a XGI VolariXP vs.2.116DELL. My hardrive just recently corrupted, and I can't remember how I got rid of the green screen before.

Everything seems to be pointing towards the video drivers ... it might also be worth checking if you're getting similar sorts of green screens with your WMP, as per the following Microsoft document (they've got some suggestions we haven't looked at yet):
[The screen may appear black or green during playback when the Windows Media Player control is embedded in a Web page|http://support.microsoft.com/kb/909554]
... but, I've also been checking on the Dell website, and it looks like there could be some strange issues that crop up for folks if the drivers on your Inspiron model are reinstalled in the wrong order after an operating system reinstall:
[Technical Support for Inspiron 5160: How to Download and Install Drivers in the Correct Order|http://support.dell.com/support/topics/global.aspx/support/dsn/document?c =us&docid=1A0C0937D62A8739E0401E0A55174744&doclang=en&l=en&s=gen]
... so I'm not sure which of those two directions it would be most prudent for you to pursue next. (We're pretty much at the extreme edge of my technical competence with video things now, and I don't want to put you wrong, Sportsman.)
So, if nobody else here drops by to contribute any additional advice, I think it might be a good idea to check in with a Dell technician for an opinion on what to try next.

Similar Messages

Faulty iTunes Video Playback

Dear All,
I’ve unfortunately encountered a problem with iTunes video playback after installing iTunes 10 (and now iTunes 10.1) on my new Dell computer. The computer has hardware which should run iTunes with no problems (dedicated video card, 4 GB ram and a nice screen), and has Windows 7 installed, with the newest BOIS (Dell Studio XPS 16).
My iTunes video though is faulty. TV Shows bought from iTunes run in a way that’s halting and really choppy. No other video plays this way on the computer, just in iTunes. And its much more exaggerated when the video is stretched to full screen or made larger in any way. Its unnoticeable if I make the video the size of a notecard on my computer. It makes video unwatchable if its full screen.
Anything I can do? Any ideas? I’ve followed all the suggestions in this article to no avail (http://support.apple.com/kb/TS1718), except for the IDE step, which doesn’t seem to be an option on my computer?
Thank you for all your help.

There have been reports of problems like this when iTunes has a big version jump.
I've not witness any problems that you have, I'm running on low power on battery and video still plays fine in iTunes, even fullscreen. My laptop is probably less powerful than yours is.
Problems like this seem to come about if there is a major software revision and the software isn't removed properly before installing a newer version.
Try http://support.apple.com/kb/HT1923 this is how to completely remove iTunes to install a newer version. Best to do a backup first just in case. If that doesn't work, there is another way, but we'll try that one for now.

Are you having iTunes video playback problems?

Do you have iTunes Store-bought videos whose playback is terrible, all choppy and full of freezes while playing back in iTunes?
Have you copied one of those iTunes videos to a thumb drive and had it play back perfectly?
This problem is not fixed by any of the Quicktime adjustments that Apple suggests on their "how to fix video playback issues" page, and, aside from this video playback issue, iTunes is working fine on my machine. As I said, the videos work fine, too, if played from a thumb drive instead of the hard drive.
This has been going on for weeks, and people have been posting about it here on the forum, but, to my knowledge, there's no fix. Just silence.
It might be useful if people who are seeing this problem post some information about their systems. For all I know, all of us who are seeing this problem have one particular vendor's computer.
The computer I am having this problem with is a new HP laptop that came with Vista. This one:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00846935&cc=us&dlc=e n&lc=en&jumpid=regR1002USEN
1.6 GHz AMD Turion ™ 64 X2 Dual-Core Mobile Technology TL-52
2 X 512KB L2 Cache
2048MB DDR2 System Memory (2 Dimm)
NVIDIA GeForce Go 6150 (UMA)
120GB 5400RPM (SATA)
I think the problem has to do with SATA, but I don't really know, except that my computer has it and I am able to play these videos perfectly from a thumb drive but not the SATA hard drive.
If you are having this problem, please consider posting your computer's info. Thanks.
HP Pavilion Entertainment PC Other OS Vista

OK, I figured it out... I too have a dv6000 with Vista and I have been trying to fix this terrible itunes video playback thing and this is what I found. For whatever reason the NVidia driver in the dv series doesn't play nice with Vista. They say that they are looking into it but have no response other than that. Somehow the data from the hard drive isn't fast enough. So, reading this I figured that if that REALLY is the problem that I could use a external drive and have the videos come from there, and Voila!! It works like a charm, no skipping, no stalling, no more blue screens. I hope this is helpful, I know what a pain this can be.
ALSO, apparently some think that you can't watch itunes video while using Vista's "ReadyBoost". I haven't had that issue personally, but I have seen a lot that have who disabled it and had it work fine.
Let me know if this works for everyone else.
Later
S

I am creating a video using the green screen option- I imported a picture for the background of the project and videotaped someone using a green screen. Is it possible to move the video of the person around so it is not blocking the picture behind it?

I am creating a video using the green screen option in iMovie. I imported a picture for the background of the project and videotaped someone using a green screen. Is it possible to move the video of the person around so it is not blocking the picture behind it?

To enable this right you need Acrobat, not the free Reader.
However, starting from Reader X it is possible to add simple markups to any file, unless it has been specifically disallowed by the creator of the file.

Problem with itunes video playback.

many of my high quality video files seem to run so smoothly with my media players lik VLC, but when i play them in itunes the video gets stuck and the audio keeps playing.. how do i solve this..

What was the fix for this? Everything has sucked for my itunes video playback since the last major revision release.

G5 crashes during iTunes video playback after Leopard install

I have a G5 1.6 single-processor running 10.5.1. Since I installed Leopard, I have been experiences frequent crashes during iTunes video playback (TV shows bought in the iTunes store). The crashes hang my whole system and require a restart by holding down the power button. The video itself sort of "blip-blip-blips" during the crash, but the mouse and keyboard are unresponsive, windows don't do anything, etc.
Any thoughts? Anyone else with this problem? Thanks!

Ever since I installed Leopard on my dual 2ghz G5, neither itunes nor quicktime player works. They both crash on launch. Maybe not the same issue, but I'm regretting the upgrade.

How do I get a picture in my iTunes video playback screen?

I recently re-uploaded my iTunes music and videos to iTunes after a crash. I now only have sound during video playback. How do I get a picture during playback?

See also:
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Current Firefox versions have a built-in feature to take a screenshot as part of the Web Developer Toolbar.
*Web Developer > Developer Toolbar
A quick way to save a screenshot is to press the "s", then the F1 key will bring up a help pop-up where you can click the "screenshot" entry' or use cursor Up/Down and press the Enter key.<br />
The default file name is "Screen Shot yyyy-mm-dd at HH.MM.SS.png" in the download directory.
help screenshot
You will have to type options yourself because clicking an entry in the pop-up that appears after the first "-" doesn't work (to see available options, use: screenshot --).

Video plays sound but has green screen no picture

i have tryed to play videos on facebook and youtube all i get is the sound and a green screen ihave down loaded amd updates this worked for a while but it has turned back to the green screen
This question was solved.
View Solution.

I am using the latest Flash player. I have Macafee already preloaded. Where are you seeing "uncheck the box to install..."
I continue to right click on the screen, but it is not giving me a Settings option. Just a lot of other menu items including "other options". Exploring that srill gives me no option to disable hardware. I'm dazed and confused!

Flash Player has sound but video is a green screen.

I am running Windows 7 x64 and did a new install on a new HD. No problem with my old HD installation. I have an ATI XFX 6700 series video card, 8 GB computer RAM. I have tried manual un-install per the youtube video. I have deleted two Windows update files KB2735855 and KB2750841. I installed the latest version of Flash Player 11.6.602 after reboot and the problem is in my primary browser Maxthon 3 and in IE9. Both of these browsers work just fine for video, on my old HD.
I have re-installed the Maxthon browser as well. Always a green screen in Flash video but the HTML video works ok. The Adobe detector shows :
This is after the sucessful update to 11.6.602.171 I also don't understand why it shows Chrome browser which I didn't have untill the Flash update snuck it in on the last download. This showed Chrome even before that and I don't beleive Maxthon is a Chrome browser. I have run out of options except to try a Window restore. What can I do to get this fixed? Very frustrated.
Other video card info:

Pat, the video does work in Chrome. But the Flash detector (1st picture) showed I was using Chrome before it was ever installed. I think Adobe should at least recognize Maxthon browser and suggest the correct version of Flash.
I have the latest video driver and it was installed during my Windows install on the HD. Perhaps it is a newer version than the one on my old drive, I will have to check. I still have the green screen and I want to get video working in Maxthon which is a far better browser than anything esle I have tried.
The Flash player in Chrome shows it is Adobe Flash 11.6.602.171, while the right clicking in the video player on Maxthon shows it is 11.5.502.110 so obviously Flash is not updating after I downloaded and ran the updater. How can I get rid of this old version, I have tried the manual uninstall? There must be some registry entries that are not being deleted.
Picture of green screen: Most videos on Adobe TV do this but here is URL: http://tv.adobe.com/watch/featured-videos-on-peek/pixeltone/

WINDOWS VISTA ITUNES VIDEO PLAYBACK ISSUE!!!!!! AAHHHHHHH!!! HELP!!!!!!!!!!

am using a Dell XPS GEN 5 PC with Windows Vista Premium Edition as the current OS installed. I have latested up date for Itunes and QuickTime (7.1.6) Installed. I have recently bought and downloaded 3 of the Original Star Trek Tv Shows from Itunes. When I try and play one of them, they don't work. The Screen comes up, the show starts, then stops. Sometimes the sound keeps on playing, and then stops. Sometimes it just dosent even come on. I'm guessing (as a highly advanced Windows PC User) That this ia a "video/playback issue, related to a Apple/Vista Compatibility problem. I would like help solving this problem.

hi slideaway!
my computer has a right proper meltdown, switching itself off and restarting to a "Windows has recovered from a serious error" sort of message.
good lord. are you getting any sort of blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
love, b

ITunes video playback stutter

Hello all, when I play a movie in fullscreen mode in iTunes on my 2011 iMac the playback stutters every four or five seconds, this only occurs in fullscreen mode, has anyone heard of this and are there any solutions, it's driving me crazy, thanks in advance

I am having this same problem. Again I have a 2011 27" iMac running Lion. The stutter or frame rate lag is only happening with iTunes videos when being watched in full screen mode. However, it does not happen with every itunes video - only some. Yet they can be HD, normal quality, rental or not rental - it is strange that there seems no reason why one video would stutter while another would not. The lag occurs particularly when the shots are panning or moveing quickly. I have not found a solution yet. Could be a Lion problem i suspect as I did not have this issue with snow leopard. Any one else got this issue?

SEVERE, MAJOR Problems with ITunes Video Playback on 64-bit Win7

So I got a new rig (ASUS G74SX running 64-bit Win7 Home Prem) after I figured my nearly 5-year old HP Pav dv9500t running 32-bit Vista Home Prem had put in good years of work. In using ITunes on the Vista system, I never really saw problems with its player on video podcasts.
Completely different story on the Win7 machine. Aside from all the other problems noted with ITunes itself (not the player) in this forum, there is this:
1. When something like UAC occurs, the video clip runs in the player, but the video is frozen (like a photographic still) while the audio continues to run on normally. Workaround: minimize then restore the player window, then the video part of playback returns. Of course that gets annoying doing that multiple times after a while.
2. With one video podcast (for example, The Young Turks podcasts), while the audio again continues normally, the video track lags unbelievably. The video appears in slow motion. The viewer risks a headache from vertigo if the viewer continues watching slow motion video unmatched with the normal audio.
At first I considered the possiblity that it was related to a 5400 rpm hard disk drive, which came with the new machine and I would not have normally have not bought myself, but I had someone buying it for me (my HP system only had 7200 rpm drives...what is ASUS thinking in letting Best Buy do a performance markdown?). Then I played that video podcast with VLC media player, and it absolutely had NO problem keeping up with the video and audio. (Another thing to like and prefer with this player is that you can keep the window on top.)
Seriously, the programming group at ITunes should be ashamed and maybe every member of its group should consider getting another day job. With each revision, ITunes seems to get worse.

My installation of version 10.6.x of ITunes does not have QuickTime.
As of version 10.5 of ITunes, QuickTime is no longer apparently bundled with ITunes, which clearly has its own player. In addition, I have used a minimal install of ITunes. This eliminates the install of the bug-ridden Bonjour service, which was filling up Windows event logs needlessly and crashing from time to time anyway.
Now although I installed ITunes only a few days ago in this new laptop, I did find ITunes in the Programs & Features page and clicked Repair. After the "repair," I played the video revealing the flaws of the ITunes player, and the playback problems were still there. I used the other media player and it played flawlessly.

Expression Encoder 4 Output for all video is a green screen with audio

I keep getting a green screen outputting any video while trying each setting. I've read somewhere that its the compatibility of the filters on the computer but I have no idea what do use to make it work. Any suggestion's would be appreciated. Thanks

I'm having this problem too. It's a shame no one has bothered to support this application.

Problems playing itunes videos continuosly in Full Screen

Hi guys,
I have a small problem. I started to buy Videos in itunes music store and building my own MTV. So far, so good. My problem started when I started to buy some DVDs, converting the videos to MP4 format and then adding them to my itunes library. I have kept the same resolution than the original itunes videos, but I have changed the frame rate to have a little bit more quality.
When I select a video, iTunes plays it in full screen (as it is selected in the preferences). If the second video is another original iTunes, it continues in full screen. But as soon as one of the non iTunes videos starts, it goes to the main window and plays the video in the small section at the bottom-left of the screen (selected as "Now Playing"). Then, the next video goes back to full screen, even if it is a non-itunes one. It is very anoying since I have to put it back in Full screen manually.
Does anybody have the same issue? I am using the last release and patch level of Mac OS and itunes. I think that it might be related with the way that I imported the videos (using Handbrake 7). May be I need to use exactly the same format that Apple uses in itunes. Does anybody knows the exact video format that Apples uses? Do you think that it may be related with issue?
One last point. I have experienced the same problem in two different Macs. One Power PC and one Intel... I have already given up...
Thanks in advance for your help,
G. Acilu

I HAVE THE SOLUTION!
I too was experiencing non-full screen playback between music videos / movies. I discovered that this only happened if I had en EQUALIZER setting for the music video / movie. Once I had NONE as the EQUALIZER setting my music videos / movies all played back full screen from one to the next.
Change your settings in the equalizer column as suggested and see if this works for you. It solved my problem, although I do not have my desired equalizer settings in operation!

ITunes video playback quality is not that smooth

Hello:
Two questions--
1. Why do the music videos I purchase on iTunes (and then play on iTunes) freeze up for a few seconds after I push play, but then otherwise playback is OK?
2. Why does the "spinning beachball" appear almost everytime I press play for a video?
Comment--
Given that my Mac more than meets the minimum system requirements for video playback, I think the videos should play smoothly from start to finish, especially at $1.99 a piece. I suspect that the playback bugs listed above are the result of iTunes not being that good/powerful of a video player. Hopefully, these issues will be resolved upon future iTunes software updates. In the meantime, I will not purchase anymore videos.
Thanks.
Powerbook G4 12" 1.33 Ghz 512 K RAM Mac OS X (10.4.3)
Powerbook G4 12" 1.33 Ghz 512 K RAM Mac OS X (10.4.3)

Just updated iTunes to most recent version. Now I'm getting jerky video playback in BOTH iTunes and QT Pro (latest version). CPU use is very high but random; ditto with video playback (i.e., doesn't hang up on the same scene/time).
I had this issue a little over a year ago after updating iTunes to the then latest version. Got nowhere with Apple's "Service" texts. I played around with configs for a while and also re-installed iTunes. It has worked fine until yesterday (same symptoms as last time). As for the past "fix": nothing I can hang a hat on. Methinks Apple updated the version I re-installed with (tho' the version # was unchanged).

Itunes video playback has green screen

Similar Messages

Maybe you are looking for