ITunes video sync mac to ipad does not work

Question of my managing director:
here I have a mac (lion) and an iPad3 (64 GB). In iTunes he has bought a movie "Battleship" HD-version and he wants to synchronize it with his iPad3.
It is correctly marked in iTunes for sync, there is enough free space left on the iPad and the sync works well without any fault. But the final result is,
that this video does not appear in "Videos" on the iPad.
On the other hand, the sync of music videos works fine, but not with movies he bought in iTunes.
Both, mac and ipad have the same iTunes account. There are no other restrictions set on the iPad.
What can I do? Thanks in advance for your support

Check to be sure you have set the correct default calendar on your phone. Settings>Mail,Contacts,Calendars>tap Default Calendar (in the Calendar section near the bottom).  You probably don't want to choose "Calendar" under On My iPhone.

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