ITunes videos will not play

Ever since I've updated to the newer iTunes version, my videos will not play correctly. Any video I bought on iTunes will not work. Also any video previews or trailers from iTunes will not work. Any other video from online or ones that I've recorded work normally. When I try to play a video, this is what it looks like:
The picture does not show, but the audio plays perfectly. Quicktime and every other software is updated. I've tried to find the answer on the forums but couldn't find one similar to my problem. Also, I cannot contact any apple support by phone because I'm currently living in China and this or e-mail is the most conveinent.
Help!
Thanks,
K.

Hi Oicrylic,
If you are still having video playback issues in iTunes, you may want to try the following user isolation troubleshooting to see if the issue can be localized to either a user or a system level cause.
Apple Support: Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Regards,
- Brenden

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