ITunes volume lowers when I received Facebook chat message

This just happened for the first time tonight. Whenever I receive a message on Facebook chat, my iTunes volume drops very far. I can still hear it, but barely. And a while after the message is sent it comes back to full volume.
Is there some way I can turn this off? It's terribly annoying.

Hi there,
I think I found the answer. If you go to Control Panel, then hardware and sound. Click on Sound, then go to the communications tab. If I'm correct, what should be selected is that Windows reduces all other sounds by 80% when it detects communication activity. What I'm guessing is that the facebook chat 'pop' you hear is taken by Windows to be incoming communication warranting a reduction in sound. Change this to 'Do Nothing', and you should be all good.

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