Itunes waiting to sync and never installing apps

iPhone 6. Model: MG4A2X/A. IOS: 8.1.1
Itunes: V12.0.1.26.  Windows 8.1
I am having issues with an app that just sits on my iphone saying 'Loading'. Long press to delete the app when confirmed does not delete the app
I have followed all the advise I can find about never installing apps except resetting the phone (The unit is brand new and I'm not impressed as my previous apple kit has never had any problems - unless I count the mistake of updating my iPhone 4 to IOS 7!)
I have restarted the iPhone, logged out of App store on the phone and restarted, stopped wifi updated etc etc...
The final solution I came across was to connect to iTunes and managed the app install etc from there.  Unfortunately when I attempt to sync the iPhone to remove the errant app iTunes just sits there 'Waiting for sync to start'
I believe the it is the errant loading app that is causing the sync issues and wonder if any body has any other ideas before I factory reset a brand new phone
Happy to have the obvious stated so everybody can learn
Chew

Try rebooting your computer to see if that helps.  Do you have the 128 kbps AAC option enabled from under the iPod's Summary tab?
B-rock

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