ITunes wants a credit card

We set up our school iTunes account with a $50 gift card number, not a credit card since we don't have a school credit card. We used the first card successfully and I entered a new card number yesterday to update our iPod software to 3.1. The new amount of the card shows next to our account names in the iTunes Store but I can't proceed because it keeps saying my account information has changed and sends me back to the page to put in credit card information. If I put my personal account info in, will iTunes charge purchases to my account or to the gift card balance? iTunes support is non-existent and now they have our $50 and I can't use it.

Is this the first time that you've tried to download something with the account ? If it is then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will need to enter credit card details, you should be able to remove them after entering them.

Similar Messages

Why do itunes want my credit card details

why do itunes want my credit card details to open a account

You don't have to set it up with credit card details if you don't wish to buy content, set payment to none.

I want to download a free app. But iTunes wants my credit card information everytime and I get declined. Why and how do I fix it.

I want to download a free app. When I sign in then I have to sign in again to iTunes. Then it wants my credit card information as it always does. When I fill it out it says I'm decline and try a different card. Why it do that when the app is free. When first started iTunes I had no problem downloading apps. Why now since I used a card a few times does it ask me for my card information everytime now. Can't download any free apps without being declined.

Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling

I have an itunes account without credit card.How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc

I have an itunes account without credit card. How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc?

Changing Account Information
http://support.apple.com/kb/HT1918
Apps Store FAQ
http://support.apple.com/kb/HT4461
iTunes Store FAQs
http://support.apple.com/kb/ht1689
http://www.apple.com/support/ipad/applications/

HT2589 Someone is using itunes with my credit card without permission and I want my card number removed. Ive been trying to get this fixed for months. Im at the end of my paitience.

Someone is using iturnes with my credit card without my permission and I want my credit card number removed. I've been trying to get this matter resolved for months. I've lost all patients with this matter. I want my credit card number removed from your business.
Virginia Mezger
<Personal Information Edited by Host>

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users.
Since you don't say what resources and methods you've been attempting to get this matter resolved, it's difficult to offer suggestions. But if your credit card has been used without your permission, your primary recourse should be to your credit card company to report the unauthorized charges and have them issue you a new credit card. If your card has been compromised such as to make unauthorized charges on the iTunes Store, it's highly probably that it can be used elsewhere.
As to removing the card number from your iTunes Store account, see:
http://support.apple.com/kb/HT1918
You should be able to change or remove the card information there. If not, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store, if you have not done so already. If you have, please post back with a summary of what they told you and perhaps someone can offer additional suggestions as to how to proceed.
Regards.
Regards.

HT2534 I have an apple ID. I want to use it for my itunes without my credit card info. How

I have an apple ID. I want to use it for my itunes without my credit card info. How

Creating an iTunes Store/App Store/iBookstore account without a credit card
Please read carefully.

HT5552 i want my credit card off of itunes account. my kids use there itune cards but for some reason this gets charged to my credit card instead

i want my credit card off of itunes account. my kids use their itune cards but for some reason my credit card keeps getting charged

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option then do you owe iTunes anything : http://support.apple.com/kb/TS5366 ?

I have a credit in the iTunes store, but I can't get past the payment window to make a purchase. I don't want my credit card charged, so how do I do this?

How do I make a purchase from the iTunes store using a credit I have? I can't get past the payment window, and don't want my credit card charged instead of my credit.

same here but i cant purchase a movie or anything

I redeemed my iTunes $25 card yesterday and only used $2.00 but it does not show in my account. I'm trying to make a purchase but it just wants my credit card info

I redeemed my iTunes $25 card yesterday and only used $2.00 but it does not show in my account. I'm trying to make a purchase but it just wants my credit card info

Go to Apple logo (top left) > App Store > Store (Top row of options) > view my account > log in > then edit the details.

HT2589 will not take from my itunes account want a credit card

I want to buy a song after i put in my password it want my credit card instead of taking from my itune balance

Welcome to the Apple Community.
Open iTunes and navigate to the app store. Select a free app to download. A simple way to do this is to scroll down to the top free apps box on the right hand side, hover your mouse over the first item and click on the free button that appears when you hover over it.
A pop up will open asking you to sign in with your Apple ID click "create new account", click continue to create your account. Check the box to accept the store terms and conditions and click continue.
Enter your email address, password, security question, and date of birth, click continue. Now, you will be asked to provide a payment method. Note now that the last option says "none".

I have an itunes account but got a gift card and don't want my credit card charged. What do I do?

The "help" in iTunes doesn't help me with the following:
I received a gift card for Xmas. I want to purchase music. I don't want my credit card charged. Where are the instructions and the processes for allowing me to use the gift card rather than my credit card?

redeem your gift card
buy something

ITunes not using credit card

Hi y'all,
I am connect of iTunes already using credit card on my iPad,How can I reconnect iTunes without using credit card? I will give this iPad to the Philippine and I don't want my credit card on ther iPad.plse help me:(

Make sure you back up your iPad and follow the instructions on how to set it up as a new device.
Hope this helps.

ITunes Sign In - Credit Card Does not Match Address

Hello -
I'm new and logged onto itunes for the first time.
1) I wanted to redeem a gift card, but when I logged in the program asked for my credit card info
2) I then typed it in (want to use Amex) but I got one error that stated my area code needed to be 3 digits. Then I hit the button again, and got an error that stated my bank account information does not match my address.
Has anyone had this problem? My boy friend did buy the ipod for me, does this matter?

Aloha, Carine!
Unfortunately, a gift card is not a valid form of payment for the Music store. iTunes uses the credit card info to verify your location, and as a gift card doesn't have the same address info as you do (it will have an address for the corporation that issued it), iTMS is unable to verify your address.
You may, however, use that gift card to buy a pre-paid iTunes card (I see them in the checkout lines of many stores) which you can use on iTunes, and even to set up an account.
Hope that helps!

HT1918 i have ordered from itunes with my credit card but got a gift card for xmas I redeemed it but cant get it to take to buy music can you help me

I have a gift card but had ordered music before with a credit card I redeemed the gift card but its not leting me buy music with it keeps wanting my Credit card info?

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - http://support.apple.com/kb/HT2534 - only works for new accounts! You must follow the instructions exactly.
Since you already have an account you probably don't want to make another one (you cannot merge them later). Or I guess you could for the sake of the free stuff and then carefully manage your accounts in future.

HT1918 I want my credit card off of this help

I want my credit card off of this I am getting bill for no reason

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option then do you owe iTunes anything : http://support.apple.com/kb/TS5366 ?

ITunes wants a credit card

Similar Messages

Maybe you are looking for