ITunes was not able to locate any of 10108 missing files.

Hi All,
just about ready to destroy my laptop trying to fix this issue.
itunes cannot find any of my files.
i have unchecked "keep itunes media folder organised"
i have unchecked "copy files to itunes media file when adding to library"
and i have tried many different "fixes" found around the internet.
below is what i am experiencing.
when i click on a song with exclamation mark i am easily able to locate it and get it to play.
however itunes never gives me the option to located other files?
this option did pop up once but has since vanished. further to this, when it did search it was unable to find any further songs.
i dont want to try fix this one by one as i have over 10108 songs missing, i also don't want to lose any of my playlists as i have put an incredible amount of effort into them.
short of deleting everything in itunes and reimporting, is there anything else i can try?
i am currently downloading itunes again in the hope that this helps solve the issue. but i have my doubts.
i'm off a macbook pro
any help??

The exclamation mark for missing files is shown if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a label change. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use CMD-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive label has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links, which should work if they are in the expected layout.
tt2

Similar Messages

The songs that I select will not play .... message said " Song selected could not be used because the original fie could not be found. The other message I get says " Itunes ws not able to locate any of he 330 missing files". Trying to get in touch with

As a first time user trying to get in contact with a Itunes customer sevice rep is impossible and I was hoping someone is aware of this problem..

This message papers when iTunes can't find the songs in the location they used to be. If you moved them, or is connected the external drive they're on, move them back to their original location, or onnect the drive before starting iTunes.

I competed updating my ipad2 to ios6. I have 11 apps which has updates I need to perform. But, the procedures of 'agree' and update keep going in a loop and I was not able to update any of the 11 app I need to update. Why the up date procedures keep loopi

I completed updating my iPad2 to ios6. I hv 11 app which need to be updated and these are flagged. But the updating procedures keep looping itself and I was not able to update any of the 11 app.? Why the update procedures keep looping and how to get out of it.

Okay - let's cut to the chase...
If the Menu Bar (File, Edit... Help) shown in my screenshot below is not visible, use CTRL+B to display it. Then click on Help/Check for Updates. If one is available, you will be able to select it at this time.
Note the item at the bottom of the list; About iTunes. Selecting that will show you which version of iTunes you are using.
An alternative method to display the Menu Bar is click on the box in the top left of your iTunes window...

Hi , I tried to purchase an app on my new ipad , the response came out as "PAYMENT PROCESSING IS TEMPORARILY UNAVAILABLE.PLEASE TRY AGAIN LATER " .AFTER THAT I WAS NOT ABLE TO DOWNLOAD ANY FREE APPS . AS THE SAME RESPONSE CONTINOUSLY POP OUT

Hi , I have tried to download a paid app on my new ipad ,the response pop out as: payment is temporarily unavailable .please try later". Since then I was not
able to download any free app , as the same response continues pop out . I have already update ny billing address as advise by the apple itune support

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

1st-I was able to log into my account but was not able to open any applications, tried another account and same thing. was able to log out and restart but now am unable to use mouse. g5 dual core

1st-I was able to log into my account but was not able to open any applications, tried another account and same thing. was able to log out and restart but now am unable to use mouse. g5 dual core, can't remember the os without seeing it.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Let us know how far you get, or results.

I have two yahoo mail accounts. I went to bed and both were accessible on my iphone. I woke up and one was not able to receive any mail. I have deleted the account and added it back and changed the password. Still does not work. Any help?

I have two yahoo mail accounts. I went to bed and both were accessible on my iphone. I woke up and one was not able to receive any mail. I have deleted the account and added it back and changed the password. Still does not work. Any help?

Download the yahoo email app, if you already deleted and reinstalled the email account and still have issue.
This is a known issue with Yahoo email account.

HT1349 i just lost my iphone 3gs a week ago. unfortunately i was not able to download any iphone finder. is there any other options that i can use just to find my iphone?

i just lost my iphone 3gs a week ago. unfortunately i was not able to download any iphone finder. is there any other options that i can use just to find my iphone?

I think you're stuck if you don't have Find My iPhone enabled.
--BugBytes
<Post edited by Host>

Uh Oh...I manually consolidated/reorganized a lot of my 38k+ music files and now iTunes is not able to locate them!

Hi there,
So, I realize now that what I did was stupid...but it's done and now I need to find a solution. I have an external drive with over 38,000 music files so I decided I would consolidate all my music into one location. By doing this, I renamed file locations, renamed artists (corrected spelling, etc.) and when I thought I was done (and so proud of myself), I noticed that iTunes now no longer knew where to find anything.
I searched these forums and the internet and I can't seem to find a solution to my problem. Everything I find involves moving the file through iTunes. Well, since I've already passed that point, I was hoping there's an easy way to help iTunes find my music (rather than album, by album - as, with the size of my library...it would seem like an impossible task).
The other problem I see is, I have several different iTunes folders in my computer. This is probably due to upgrading systems (computers...not iTunes), obtaining an External Drive, etc. I'd like to clean this up somehow but each time I try to...it seems that I make it worse.
Anyone out there able to help me?
Thanks!

The exclamation mark for missing files is shown if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a label change. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use CMD-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive label has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links, which should work if they are in the expected layout.
tt2

TS1503 After an update on my iPhone 4, (I updated using my MacBook Pro) I first received the message, iTunes was not able to load all of iTunes library back on your phone, not enough free space on your phone. (not an exact quote, essentially the same mean

The complete iTunes library was already on my iPhone 4. Why would it all not go back on? It left out around 4 or 5 songs from my play list. How do I get them back on my iPhone?
Note: All software on both devices is up to date.
Then, I tried to sync my iPhone to my MacBook Pro. I got the message, cannot sync your iPhone because there is not enough free space in the iTunes library (not exact quote, but same meaning).
I researched how to get more free space on my phone which might 'supposedly' alleviate the above issues. I removed some less used apps, and some photos and videos from my phone. Then, I tried backing up again. I still got the message there wasn't enough free space on my phone, and the missing songs from the iTunes library were not returned to my phone. I gave another try at syncing my iPhone. I still got the same message that the phone couldn't be synced because there wasn't enough free space in the iTunes library.
Any suggestions on how to remedy these problems will be appreciated!
BTW... I read a suggestion on the internet to restore my phone (I did this recently when something went wrong during a phone update and the whole process went 'hey-wire', shutting down before the update was complete. However, at that time, all of my songs and apps were still on my phone and stored in the iTunes library.) If I restore my iPhone now, will the apps and songs no longer on my phone be lost?
Sorry there are so many questions within the same 'New Discussion' thread I'm starting! But, I think all of these issues are somehow related.
Thanks!

I Have fumbled all day to this resolved, I'll run the battery down and see what happens afterwards. This is not good !

My orignal computer died and my old itunes was not able to be recovered so i have every thing on ipod touch and if I plug it in to my new computer and put itunes on the new computer will it delete every thing on my ipod?

yea i have 32gig ipod touch 5 or 6 gen and i want to back it up on the computer but i dont want to lose all my music ive already had that happen once so can i plug it in to the computer?

Follow these instructions to not lose anything.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

My itunes is not able to download any application,whether it is free or paid.

every time they are showing your credit card has been declined,though it is in working order.
Why is that happeing?

I would contact iTunes support directly:
https://expresslane.apple.com/Issues.action

I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have updated iOS7 today via iTunes as I was not able to update it directly in the iPhone. After the update I restored the back up and now the iPhone is not getting started. Please advice?

I have updated iOS7 today via iTunes as I was not able to update it directly in the iPhone. After the update I restored the back up and now the iPhone is not getting started. Please advice?

That error message suggest you have a permissions issue. Make sure you have full read/write privileges for the Drive/ Folder location that you are copying the files to.

In safari I was not able to wish my frnds on their bdays in event section of facebook right top corner.. Is there any way to fix this..

In safari I was not able to wish my frnds on their bdays in event section of facebook right top corner.. Is there any way to fix this..

Why not use the Facebook App?
See: https://itunes.apple.com/us/app/facebook/id284882215?mt=8

ITunes was not able to locate any of 10108 missing files.

Similar Messages

Maybe you are looking for