ITunes was unable to install the VoiceOver kit. An unknown error occurred (1260).
I now get this error after getting the latest version of iTunes on 2/2/2015.
I have a 4th gen shuffle.
I've tried restarting the computer. I've tried getting the latest Microsoft updates. Nothing works.
Is there a log I can check for more information on this error?
Hey!
I have the same problem but with different specs.
I'm using the latest OS X Yosemite 10.10.
And also the latest iTunes version 12.1.0.50.
When I enable the VoiceOver on my iPod shuffle, the language dropbox is not accessible.
Then, it prompts the terms and conditions and also the details of the VoiceOver kit version, and it says the new update has now support for OS X Lion... But I'm using Yosemite...
Then, I get the annoying error 1701...
Already tried to uninstall the VoiceOver kit framework, but no success... Already restored the iPod, no success. I've been searching all over the web and this used to be a problem but it was solved with a OS X Lion update... Well, we have Yosemite now, it's about time to come up with a fix!
Does anyone have any suggestions to fix this? Maybe someone using Yosemite with the VoiceOver kit working, could copy the framework file and let us download and replace ours, to see if it's any good... Other than that, really dunno what to do...
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After I downloaded the update of iOS 8.1.3,I was unable to install it and I see "an error occurred installing iOS 8.1.3"what can I do?
Hi Josephineapo,
If you are trying to update your iPhone over-the-air rather than through iTunes, and you are having issues with installing it, then I'd like you to please follow the steps outlined below.
If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
Update does not complete
If you're installing the update and the progress bar appears to move slowly, be patient. The time an update takes depends on the size of the update and the number of files on the device.
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Resolve issues with an over-the-air iOS update - Apple Support
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ITunes could not connect to the iPhone because an unknown error occurred (OxE8000001)
Sorry if this has been answered elsewhere but I don't have the nerves to read through thousands of "I've got the same problem too" replies. I do not care whether anyone has the same problem. So if you don't have any solution do not post! I'm not being rude, I'd just keep this discussion as accessible for other readers as possible. Besides, shouting "me too" doesn't really help anyone. Thank you.
Here's my problem, I sync my iPhone via iTunes 10.5.2, which works fine but after a while it prompts with an error message "iTunes could not connect to the iPhone because an unknown error occurred (OxE8000001)". This error message will not disappear and I have to force shut-down iTunes. It works OK for a while after re-start but the error comes back after a while. It is a very annoying little problem because I was waiting for WIFI syncing for so long and now it doesn't work properly
Any ideas how to remedy this?Did you try the solutions mentioned in this article? iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
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Itunes could not back up the iPhone because an unknown error occurred
I am trying to update my Iphone 3GS to the 4.01 update, but I keep getting this error: "Itunes could not back up the iPhone because an unknown error occurred" Then Itunes tells me to reconnect my Iphone and try again, I do so...and I retry the update and I get the same error over and over again. What do I do? I can't update my phone...
Nevermind, I misread.
Message was edited by: Melissimo -
Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
ITunes could not connect to this iPhone because an unknown error occurred (0xE80007F)
Recieved this error while syncing the IPod classic, however, the IPhone was not connected to the computer, was no where near the computer.
In addition, I had earlier in the day the following error message as well: ITunes could not connect to the IPone "Merci's IPone" because an invalid response was received from the device." In this situation, again the IPod classic was syncying music, and the phone was not even in the house.
The day previously, I had the following error as well: ITunes could not connect to the IPone because of unknown error occurred (0XE80002D).
When I called Apple Support, the first person could not find a response or answer to fix or give a reason why this is happening, since he said the last error is normally resulting from when the cable has a connection problem; well the IPhone was never connected to the computer--the IPod Classic was during these incidents. When a senior advisor came on line, he wanted me to reboot my computer, but I was still in the middle of the IPod Sync of music so that could not happen. Which his answer was, well then call back and talk with a apple support person when it completes--my thought was if the first person couldn't figure it out and required a senior advisor, what is going to happen when I call back--I repeat myself and wait and repeat myself again to another senior advisor and then do some archaic steps to discover they don't know what is wrong? I am waiting on a few other problems they haven't figured out yet. I am a new Apple user and have had nothing but problems with Apple IPhone, IPad and guess IPod Classic all which I purchased with high recommendations that Apple is better than windows products and Android products. I am wondering what the **** I got myself into?
Can anyone help me? It is getting frustrating that Apple can not seem to help with any of the situations I seem to be having!
Thanks in advance.I have had this same issue with my iPhone 4 since iOS 5 was released. None of the updates has fixed it yet. I'm using Windows 7 Pro (64 bit), and iTunes 10.5.3 I am not encrypting my backups. I do have my phone set to passcode lock after 1 hour. When I have enabled WiFi sync in iTunes, I get the error message described in this thread at least once every day. In the morning, when I first open iTunes, I will have to click this window sometimes 8 to 10 times to get it to finally dismiss and begin the sync process.
It's apparent that iTunes is hung up whenever this message is present. It's not downloading podcasts during the night, or performing the WiFi sync while my phone is charging in the other room. Nothing works until I sit in front of iTunes and click off the error message. If I am required to do that in order to get the phone to update, I should just plug it in and disable the WiFi sync hassles until/if it ever gets fixed. -
I recently bought a new laptop and installed itunes. I was trying to sychronize my ipad and iphone, but it seems that the itunes was unable to recognize the devices. Can you tell me how I can solve this problem?
how new is the Notebook ?
Also double check your firewalls and virus protection that they are not blocking any ports also make sure you are plugging in the fastest USB -
when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
http://support.apple.com/kb/TS3221
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ITunes could not copy "Song Name" to the iPhone because an unknown error occurred (-50)
Recently when I tried syching one of my playlists into my iPhone 4 (Running on 5.1) using iTunes 11.2.0.26 for Windows (Windows XP SP3), I have been having a problem with some songs I acquired recently. It will sync all the other songs, but when it reaches the song in question, the following error message pops up:
"iTunes could not copy "Name of Song" to the iPhone because an unknown error occurred (-50)"
After which, it stops synching songs altogether.
I tried TWO different USB connectors (BOTH from Apple), and the error still occurs. When I remove the song in question, ALL songs sync normally.
I used the 'Get Info' option to see if there was something in the way the song was coded. This info is from one of the songs that gets synched normally:
Kind: MPEG Audio file
Size: 11 MB
Bit Rate: 256 kbps
Sample Rate: 44.100 kHz
Date Modified: 12/20/2009 4:33 PM
Plays: 1
Last Played: 1/22/2010 8:40 PM
Format: MPEG-1, Layer 3
Channels: Stereo
ID3 Tag: v2.3
Encoded with: LAME
THIS is the info on the problematic song:
Kind: MPEG Audio file
Size: 8.2 MB
Bit Rate: 256 kbps
Sample Rate: 44.100 kHz
Date Modified: 5/1/2013 6:12 PM
Plays: 1
Last Played: 5/3/2013 8:40 PM
Format: MPEG-1, Layer 3
Channels: Joint Stereo
ID3 Tag: v2.3
Encoded with: LAME3.96
By the way, BOTH song (The ones synching normally, and this unsynching song), where purchased and downloaded from Amazon.com.
ANY information that will help me solved this problem will be VERY appreciated. Likewise, if you need any additional information, please let me know...
Thanks for your time.Try going through other threads on topic
http://www.google.com/search?source=ig&hl=en&rlz=&=&q=becausean+unknown+error+occurred+%28-50%29+iphone&btnG=Google+Search&aq=f&oq=#sclient=p sy&hl=en&newwindow=1&safe=off&source=hp&q=because+an+unknown+error+occurred+%28- 50%29+iphonesite:apple.com&aq=f&aqi=&aql=&oq=&gs_rfai=&pbx=1&fp=9bef8cda26d1a6ec -
There was a problem downloading the software for the iphone. An unknown error occured (-23)
Hi,
I cant seems to restore my iphone or even downloading the latest iOS 5 update. The error message is as per subject: "there was a problem downloading the software for the iphone. An unknown error occured (-23)"
Anyone know how to resolve this?
I have no issue with my network connection.
thanks
Alexisi had this problem too, check security updates, itunes update to 10.5, disable firewall and antivirus but still the same problem. Seems there is no answer to it.
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When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. My iPhone needs a software update but it won't let me do that until my phone is backed up! I have authorised my computer and tried disconnecting my phone from the computer, but nothing is working. Help please?!
I was receiving the same message. I had to uncheck the box that allowed me to sync my phone to my computer (PC) via wi-fi. After that, I have not had any problems. I am speculating that this issue is probably related to the wi-fi problems people are experiencing with iOS 6.
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When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" appears, I have attempted to restore my iPod settings but this doesn't help at all. This only happened after I installed the latest update of iTunes.
See Here :
http://support.apple.com/kb/ht1210 -
When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device
Hi Centreless,
If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using Apple Support Communities.
Best,
Brett L -
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
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when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck
we have same problem bro .. i dont know what to do.
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