Itunes was unable to sync my iphone becuase it couldn't determine the apps on phone
When I was trying to sync my Iphone, it told me it was unable to do so because it couldn't determine the apps on my phone. It also told me that if I updated my software on my phone without first transferring the purchased apps I would lose them. What do I do?
Try this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Similar Messages
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If anyone has experienced this issue and has a way to solve this problem I would greatle appreciate the help.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network -
Just updated to IOS 7 and two issues:
First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services". I'm not sure what this really means...
The second issue is when I try to select "Manually Manage Music"
The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC". Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So... I don't want to do that, but I do what to be able to Manage my music. I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
Anyone have any ideas?I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535
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iTunes was unable to load data class information from Sync Services. Reconnect or try again later. This is the message when I try to connect my iphone 4 to my computer. If anyone could help me with this, I would appreciate it.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591 -
I get this message when i try to sync and download my iphone, ITUNES was unable to load data class information from sync services, reconnect or try again later. this has happened twice. i have not downloaded by phone in several months. the first time i got this message i did not understand i and left my phone plug in for 12 hrs and it never did anything. today. when i got the message i just unplugged it.
helphttp://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US
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First: I get the message telling me that "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."
Second: In the Summary Tab under Backups, iTunes is telling me that my iPhone has never been backed up to my computer - which is not true. It's also telling me that my iPhone has never been backed up to iCloud. Again, not true. Although my backups are all missing from iTunes, I can see what I think is them in their folder: C:\Users\*your user name here*\AppData\Roaming\Apple Computer\MobileSync.
Third: iTunes is SLOOOOOOOOW. It takes nearly ten minutes - sometimes more - to launch, and when it does, it's constantly not responding. It seems every time I touch something it stops responding.
Fourth: I've been searching this "help" forum for a solution, and I've seen many other references, yet the only suggestion I've seen from someone from Apple is a reference to a solution that is over 2 years old - and DOESN'T WORK for anyone I can see who's tried it!
I've tried everything I could think of, and that others have suggested, including:
Uninstalling and re-installing iTunes
Ensuring I have the latest version of iTunes
Re-setting sync history
Renaming my Backup folder at the path above, and letting iTunes create a new one
Running around the house whilst pulling my hair and yelling obscenities
None helped. At all.
Hmmm... Been a devoted Apple/iOS guy for years, but maybe it's time to switch to Android?I've resolved the issue with iTunes constantly not responding. It's a bit embarrassing. I had a DVD in the drive that was corrupt, and once I was able to remove it - BAM - iTunes ran perfectly.
I'm still getting the Sync Services message, and my backups are still not showing in iTunes.
Getting there.... I hope! -
I got this message every time i connect my iphone to itunes.. said 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later.' so please help me to solve out this problem..
In the course of your troubleshooting to date, have you also worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'. How do I fix it (my husband's 2 devices work fine on the PC). It's driving me mental and has stopped me putting anything new on for months. Help!!!
http://support.apple.com/kb/TS2690
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I just got my iPhone today from Sprint and connected it to iTunes but it's telling me iTunes was unable to load provider data from sync services. My Safari works somewhat fine but my apps won't load... what's wrong? They're able to start up and then they tell me they're unable to connect. My e-mail that was supposed to be set up earlier disconnected and wouldn't work until I reconnected my wifi and worked for a moment I believe. Now on the bottom of my inbox it keeps saying "checking for mail..." On top of that I think my safari randomly slows down at times because when I started typing this I could move around websites fine and now it's barely loading.
Time for a restore. Once you do make sure you set the phone up as a new iPhone.
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I keep getting the following message every time i plug in my Iphone3gs to Itunes on my windows vista computer
Itunes was unable to load data class information from sync services. reconnect or try again later.
any suggestions pls
MarioThe article says that I should upgrade to the latest iTunes. I am on the latest iTunes version.
If you could read just a tiny little bit further, under the "Additional Information" section immediately after that, it says:
If you are still experiencing this issue when syncing, or have not installed Xcode 4 and get this alert:
Follow the troubleshooting steps in Mac OS X v10.5, v10.6: Resetting the SyncServices folder.
If the issue is still unresolved, follow steps in Sync Services: Advanced troubleshooting for contact and calendar syncing.
Have you tried those measures? -
When I connect my iTouch to my PC (windows 7) an error message is displayed reading "iTunes was unable to load dataclass information from sync services. Reconnect or try again later". I have completely uninstalled and then reinstalled iTunes. I have also completely reset my iTouch to factory defaults. I have even followed all the advice provided previously to other forum member with the same problem. Nothing seems to work. Please help me someone.
I'm getting the same problem with both my IPad 4 and iPhone 5
Just started a few weeks back, Since then I have had two Itunes updates.
Is this something Apple is aware of and trying to fix? -
ITunes was unable to load dataclass information from Sync Services
Hi,
I have Iphone 3GS with the latest version 3.1.3 and iTunes 9.1. After i uograded my iPhone to the latest version i am not able to sync with the iTunes and receive the message "iTunes was unable to load dataclass information from Sync Services, Reconnect or Try later". I am using Windows XP with Symantec Endpoint protection.
I have tried following steps to troubleshoot the problem but all my attempts have failed,
1. Uninstall iTunes by Removing, iTunes, QuickTime, BonJour, iPhone congiguration Utility and Bonjour. Remove all the iTunes and related folder from the C:/ drive
2. Restart the computer and intall the latest version of iTunes and Quicktime
3. Restore the iPhone to the factory settings using iTunes
4. Restart the system as well as hard Boot the iPhone (Hold Start and Wake/Sleep Button)before connecting again
5. Repeat the Steps 1 and 2 after restoring the iPhone
I am still getting the same error and now I can't even open the first page for iPhone in iTunes when I connect it to my computer. All my content is still in iTunes but everything is lost on the iPhone.
I searched the Apple support and they talk about problem with the Symantec Endpoint. I have the latest version of Symantec endpoint way above what is mentioned on the Apple support page.
Can someone please help me, it seems restore worked for most of the people facing this issue, but for me even restore is not working.
With Regards,
AnkurI got a present of an itouch. This is my first time back to apple after 5 years. I cant get my itouch to sync due to dataclass error on Windows XP pro. I have installed the latest version of itunes 9.2.1.
WHAT IS THE POINT IN OWNING A DEVICE FOR PLAYING MUSIC WHEN YOU CANT LOAD THE MUSIC !!!!!
Does anyone have a solution or alternatively (shock horror) Apple could actually get its AR*E in gear and fix the problem. I would also suggest that Apple would post a friggen solution on its website, but no that may be too much to ask.
very frustrated. any help gratefully received otherwise the touch gets thrown out.
thanks -
ITunes was unable to load dataclass information from Sync Services-Solution
Hello all. I recently upgraded to iTunes 9.1.1.12 on a laptop with Windows XP Pro and the latest iPhone OS (as of May 16,2010). Right after that, I started getting the "iTunes was unable to load dataclass information from Sync Services" error message. After I dismissed that window, it would go ahead and indicate that it was synching for a minute or two, and then indicate (in iTunes) that it was backing up the iPhone. This will run forever unless cancelled and the phone would not synch.
After reading various solutions that worked for others (install Mobile Me, reinstall itunes, run diagnostics, all with numerous reboots in between), this is what worked for me:
1) Open up Windows Services, and stop the Apple Mobile Device and iPod Service, and mark them as manual (as opposed to Automatic).
2) Deinstall iTunes
3) Delete the c:\program files\common files\apple folder (and all sub folders within). This is where the services are stored, and when I did all of these steps without doing this step, it didn't fix my problem. By deleting this folder, you insure that the iTunes install reinstalls these. You should see the services that were stopped in step 1, running again after the install is done. Note: I don't use Safari or QuickTime on my laptop, so I can't say whether or not this step would have any impact on those apps.
4) Reinstall iTunes.
5) Connect the iphone to your computer.
6) At this point, I still got the dataclass error, so I immediately cancelled the synch.
7) Run the diagnostics for the iphone (connectivity and synch).
8) At this point, two DOS windows launched, and I did get another error about being able connect to the synch server.
9) Closed the error message and disconnected the iphone (the phone at this point did not indicate that a synch was occurring).
10) Reconnected the iphone and, voila, it's been working fine ever since.
Hope this helps someone else out until Apple deals with the 9.1.1.12 (and .11) issues with synching.Either do Windows Control Panel → Administrative Tools and then picking "Services" or typing "Services.msc" in the Run command on Start menu.
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ITunes was unable to load data class information from Sync Services. Reconnect or try again later.
Ever since I upgraded to iTunes 10.4 I've been getting this dreaded message on many occasions when I try to sync my iPhone 4 or iPad 2 with my Win 7 64 bit machine. "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." What happens is that local content (music, videos etc) will sync properly to my iPhone, but other content (such as Outlook information, MobileMe stuff, etc) will not.
I have uninstalled and completely purged all Apple data from my PC (including hidden files and folders under Common Files and in the Registry) and reinstalled iTunes. Yet after one or two syncs, the same problem resurfaces. The other weird part is that the Sync Services crap-out message will happen after I do a successful sync, leave the iPhone connected to the PC, and don't even touch the computer for several hours.
I've actually developed a very tedious work around that seems to restore syncing if for a short time.
- Undock/unconnect all Apple devices from the PC.
- Close iTunes, MobileMe control panel, and Safari (if you have it).
- Start Task Manager (Ctrl + Alt + Del) and shut down iTunesHelper.exe and SyncServer.exe
- Open up a Windows Explorer window (like My Computer) and under Tools, Folder Options, View, toggle on Show Hidden Files and toggle off Hide Protected Operating System FIles
- In WIndows Explorer, navigate to "C:\Users\<your name>\App Data\Roaming\Apple Computer". Rename the folder Sync Services to something else, like Sync Services_Old.
- In WIndows Explorere, navigate to "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support" and double-click on AppleSyncNotifier.exe.
- Go back to your Folder Options and turn off SHow Hidden Files and toggle on Hide Protected Operationg System Files
Now you can start up iTunes again and connect your device. It should sync properly again (at least, until it doesn't once more).
Does anyone at Apple have any idea about this error or a solution?I actually spent a fair amount of time on the phone with a senior Apple tech last week. He directed me to this topic:
http://support.apple.com/kb/HT1923?viewlocale=en_US
It's important that you go through the steps EXACTLY as described here and in the proper order. Also make sure MobileMe control panel is uninstalled (if you have it).
Interestingly, when I went through this procedure and then reinstalled iTunes 10.4 64-bit (didn't do MobileMe or Safari at this stage, but QT is automatically installed) everything worked perfectly. The aforementioned error messages disappeared and all is working flawlessly, as it should.
I hope my expereince will help! Give it a try. -
ITunes was unable to load data class information from sync services.
I get the error message "iTunes was unable to load data class information from sync services. Reconnect or try again later" after reinstalling iTunes. I cancel the message and iTunes proceeds to sync with my iPhone 4. The phone and iTunes software are the latest releases. My PC is running Windows 8.1, which had to be reinstalled after the system crashed, requiring a total reinstall of all software.
Doublechecking. You've tried the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
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