ITunes wi-fi sync works at home, but not on other wi-fi hotspots. Any suggestions?

I know I've got all the settings correct, since both my phone (4, iOS 6.0) and iPad (first gen, iOS 5.1.1) connect and sync over wi-fi easily at home. But when I'm on campus, and all devices are connected to the same wi-fi connection, my computer does not register either the phone or iPad. I'm thinking it's an issue with setting on the admin side of the wi-fi setup ,so I've contacted the IT people. I thought I'd check here too to see if there's something that I can do about it on my end in the mean time.
Any tips are appreciated.
Cheers

i had this problem at my university. its something to do with firewalling. it doesnt let you do it for this reason. your iphone and mac connect to the wifi on a secure protocol (my bet). its like how bittorrent apps dont work on campus. this is what IT told me anyway

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