Itunes will cause my cd/dvd to disconnect

Itunes will start to read a cd for importing or playing and then stop I get a warning message that My cd/dvd was improperly disconnected. I have an IBM T20 with win 2000 and started to have a problem after installing a imagemate 8in1 media reader and my problem may be like the one in Article ID: 93647 but the solution will not work because I have win 2000.

hi Jim!
okay ... this sounds a little unusual ...
could you tell us what the error message says word-for-word? i want to go searching through MS or googling on the message, but i'm not picking up anything obvious-looking at the moment.
love, b

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